Fast, flexible, and future-proof

Built on a modern architecture, Dragon Medical One, the industry’s #1 rated conversational AI workflow assistant and documentation companion, empowers clinicians to create comprehensive clinical documentation and more naturally navigate workflows using just their voice.

• Off-the-charts accuracy. Sophisticated speech capabilities allow you to dictate high-quality notes. Achieve 99% accuracy, including automatic accent detection and audio calibration, with no voice profile training.
• Dictation done better. Advanced speech with natural language commands promotes a hands-free, efficient approach to documenting care before, during, or after the patient visit. Clinicians decide how and where documentation gets done—from dictating at the cursor to using an integrated dictation box, as well as modern browser support.
• Personalized productivity boosters. Streamline documentation by creating and sharing shortcuts, AutoTexts, voice commands, and custom vocabularies across individuals, departments, and organizations.
• Auto-punctuation. Save time with speech recognition intuitive enough to finish your sentences— and punctuate them correctly.
• Extra mobility. When paired with PowerMic Mobile, any workstation becomes a dictation station, giving clinicians freedom to document notes using their smartphone as a secure wireless microphone.
• Consistent voice experience. Easily manage licenses, deployments, and default settings to ensure an efficient, familiar, and predictable experience across care settings, devices, and apps.
• Industry-leading architecture. With remarkable responsiveness and resiliency, this HITRUST CSF-certified solution enables broad integration and seamless support for both browser and web-based EHRs—giving you the flexibility you need in the environment you want.

• Allina Health
• ChristianaCare
• Dignity Health
• Fisher Titus Medical Center
• Temple University Health System
• Summit Health
• University Health Services (UHS)

AvaamoPX

AvaamoPX is an intelligent virtual assistant and Conversational IVR solution that provides immediate, personalized assistance to patients for a 5x increase in capacity and a 86% reduction in live agent calls for hospitals.

Seemless Integration

AvaamoPX has pre-built integrations to seamlessly plug into your EHR, healthcare applications, or contact center — no developer time needed.

Personalized Interactions

Our Intelligent Virtual Assistants offer human-like patient engagement with personalized assistance throughout the patient journey.

Multilingual Support

Automatic, bi-directional language detection and translation supporting 114 languages and dialects

Omnichannel Engagement

Request, schedule, confirm, or input across across voice & chat mediums both in synchronous or asynchronous communication modes.

Outbound AI

Reach 1000’s of your customers in minutes. Create and manage outreach campaigns to improve CSAT, whether it’s a medication reminder, vaccination appointment, or patient pre-registration.

Multi-modal Interactions

Close the gaps in the patient journey with automated patient outreach. Avaamo’s outbound AI reaches patients where they are, on the channel they prefer (Web, Mobile, Phone, SMS, Email).

Dynamic, contextual patient journeys

With Avaamo’s outbound AI the real-time context travels along with the patient — no matter where the conversation begins or ends across channels – eliminating any disjointed conversations.

Bi-directional conversations

Add the flexibility of bi-directional discussions giving users the freedom to complete action steps on the call or request for a callback.

Tailored voice profiles

Select from one of our pre-built voice profiles or create your own custom voice profile. Configure cadence, tone, and accent for a human like experience.

Multiple languages supported

Automatic, bi-directional language detection and translation supporting 114 languages and dialects.

Intelligent agent handover

AI-powered sentiment and intent engine detects patient’s needs and requests and can route a call to the correct agent.

• Duke Health
• Johns Hopkins Medicine
• Mount Sinai Health System
• NYU Langone Health
• Prime Healthcare
• Saint Luke's Health System (KS/MO)
• UCHealth
• Yale New Haven Health