Our remote patient monitoring program provides care teams with the tools they need to remotely track the health of their patients at home, collaborate with the patients’ doctors and help detect problems before they lead to readmissions. Providers assign patients to specific care protocols and interventions that are tailored to condition or acuity level, which can include measuring vital signs, completing surveys, watching educational videos and participating in video visits with the virtual care team. https://www.usa.philips.com/healthcare/services/population-health-management/patient-engagement/remote-patient-monitoring

At Philips, we look beyond technology to the experiences of consumers, patients, providers and caregivers across the health continuum – from healthy living and prevention to diagnosis, treatment and home care. We unlock insights leading to innovative solutions that enable better care at lower cost. With leading research, design and innovation capabilities, we partner with our customers to transform the delivery of healthcare. Our approach - A fresh perspective on the future of health: We believe that meaningful solutions – those that make a real difference – are developed in partnership with our customers, with an understanding that quality patient care extends outside the hospital walls. Compliance - Delivering meaningful solutions by doing the right thing: By holding ourselves to the highest ethical standards you can focus on what matters most — providing quality care to your patients. Sustainability - Acting today to protect tomorrow: From our products to our people, we are committed to leading by example through our environmentally and socially responsible programs. https://www.usa.philips.com/healthcare/about/philips

Medical Guardian offers a comprehensive suite of remote patient monitoring (RPM) and engagement services designed to enhance connectivity between healthcare teams and patients. Our solutions manage costs, reduce hospitalizations, expand access to care, and improve clinical outcomes with cost-effective, flexible, and customizable RPM programs.

Our RPM Solutions Include:

RPM Tablet: Intuitive and user-friendly interface; integrates with Bluetooth peripherals for vital signs tracking; seamless data transmission to the LifeStream portal; video conferencing and bidirectional messaging; daily medication and vital signs reminders; customizable settings; optional Personal Emergency Response System (PERS) with fall detection.

RPM Mobile App: Bring-your-own-device (BYOD) solution; supports Bluetooth peripherals for vital signs monitoring; direct data transmission to the LifeStream portal; video conferencing and messaging; daily alerts for medication and readings.

Vital Signs Peripherals: Includes digital scales (standard and bariatric), blood pressure monitors (medium and large cuffs), pulse oximeters, glucometers, thermometers, peak flow meters, and spirometers.

LifeStream Clinical Dashboard and Advanced Reporting Tool: Offers comprehensive capabilities for enhanced patient care and program management. It provides 24/7 remote patient monitoring, enabling continuous oversight of patient health data. The platform supports video conferencing for real-time consultations and facilitates seamless data organization and analysis. It also features robust program evaluation tools, ensuring that healthcare initiatives are effectively assessed and optimized. Additionally, the LifeStream Dashboard integrates smoothly with major EHR and EMR systems such as Epic and Cerner, streamlining workflows and enhancing overall operational efficiency..

Additional Services Include:

Clinical Consulting and Training: Provides essential knowledge and tools for successful RPM program implementation and optimization through on-site or online sessions.

Logistics Management: Comprehensive management including direct shipping, equipment setup, patient enrollment, and ongoing support. We offer:

• Flexible service options and cost models.
• Enhanced tracking and notifications.
• Convenient access to warehousing and refurbishment services.
• HIPAA compliance and proprietary equipment.
• Comprehensive reverse logistics and support.

Call Center Monitoring and Alert Management: Certified professionals monitor biometric data and respond according to evidence-based protocols.

Education and Coaching: Personalized health education to support long-term behavior change.

Free RPM Program Assessment: Tracks outcomes and assesses patient satisfaction to evaluate program effectiveness.

Medical Guardian ensures a streamlined RPM program, from logistics to patient care, allowing you to focus on delivering high-quality healthcare.

Medical Guardian is a leading provider of advanced healthcare solutions, specializing in Remote Patient Monitoring (RPM) and engagement services. Our mission is to enhance the delivery of healthcare by bridging gaps in remote care with innovative technology.

We partner with top healthcare organizations, hospitals, health systems, clinical practices, and homecare agencies to optimize productivity and workflow efficiency. Our remote patient monitoring (RPM) and Personal Emergency Response System (PERS) solutions are designed to improve clinical outcomes through real-time, data-driven insights and comprehensive virtual care support.

Medical Guardian's platform integrates cutting-edge health monitoring and emergency response technologies, offering a unified solution that can be customized to meet individual patient needs.

Medical Guardian’s platform features:

Direct Patient Engagement: Enables providers to contact patients directly through their devices, facilitating timely communication and support.

Advanced Clinical Portal: Integrates with virtually all Electronic Health Records (EHR) systems, providing seamless patient management and enhancing clinical oversight.

Comprehensive Services: Includes direct shipping, efficient onboarding, thorough training, expert consultation, and ongoing support.

Our solutions are designed to reduce healthcare costs, lower hospital admissions, and enhance patient satisfaction. By offering flexible, scalable, and sustainable options, Medical Guardian ensures a seamless experience for both providers and patients.

Focused on actionable clinical oversight and improved patient engagement, Medical Guardian is committed to delivering high-quality remote care solutions that support better health outcomes and a superior patient experience.

1. Comprehensive Remote Monitoring Capabilities

Medical Guardian RPM: Provides real-time remote monitoring of vital signs using Bluetooth and wireless peripherals (e.g., blood pressure monitors, pulse oximeters, weight scales, glucose meters).

Supports proactive daily check-ins, patient-specific health data collection, and continuous monitoring to track and manage chronic conditions.

Includes advanced analytics to evaluate outcomes, optimize clinical workflows, and improve patient health metrics.

Typical EHR: Primarily focuses on storing and managing patient health records, including medical history, lab results, and treatment plans.

Monitoring features are often limited to in-clinic measurements or require integration with additional systems for remote data collection.

2. Interactive Communication Tools

Medical Guardian RPM: Offers integrated video teleconferencing (Zoom, Vidyo, etc.) and bidirectional messaging (text, email) for real-time interaction between patients and healthcare providers.

Features proactive communication tools, including automated reminders and check-ins managed through AI components.

Typical EHR: Communication is generally limited to patient portals and internal messaging systems without the same level of interactive capabilities.

Video visits and proactive reminders often require separate platforms or integrations.

3. Patient and Condition-Specific Education

Medical Guardian RPM: Provides tailored health education tips, videos, and articles specific to patient conditions, customizable by care providers to support healthy behaviors.

Utilizes AI to manage patient check-ins and send reminders, enhancing patient engagement and adherence to care plans.

Typical EHR:Education and patient engagement features may be present but are often less integrated into the remote monitoring process and may not offer the same level of customization.

4. Customizable and Flexible Integration

Medical Guardian RPM: Highly customizable solutions with the ability to integrate seamlessly with various EHR systems (e.g., Epic, Cerner, Meditech).

Development team works with providers to tailor integrations and workflows to meet specific needs and enhance client and patient satisfaction.

Typical EHR: While EHR systems are customizable, integration with external RPM solutions may require additional configuration and is often less flexible compared to dedicated RPM platforms.

5. Operational and Logistical Support

Medical Guardian RPM: Manages all logistics including equipment shipping, setup, and patient enrollment, reducing operational burdens for healthcare providers.

Offers comprehensive on-site and remote training for effective product implementation and ongoing support.

Typical EHR: Focuses on managing patient records and clinical workflows, with logistics and training typically handled separately or through third-party services.

6. Enhanced Data Access and Management

Medical Guardian RPM: Provides advanced data analytics with real-time access, automatic extractions, and multiple export formats for integration with third-party tools or for archival purposes.

Focuses on actionable metrics to improve care delivery and patient outcomes.

Typical EHR: Offers data management and reporting capabilities, but may not provide the same depth of real-time analytics or specialized tools for remote monitoring data.

7. Accessibility and Equity

Medical Guardian RPM:Supports multiple languages (e.g., Spanish) and is compatible with various cellular providers, ensuring access in rural and underserved areas.

Enhances health equity by facilitating remote care options and reducing the need for in-person visits.

Typical EHR: Accessibility features are typically focused on record-keeping and may not address the same level of remote care support or language options.

8. Comprehensive Care Solutions

Medical Guardian RPM:Offers tailored care plans for specific chronic conditions (e.g., CHF, COPD, diabetes) with pre-built programs and customizable platforms for patient engagement. We provide additional services such as clinical consulting, education, and call center monitoring to support comprehensive care.

Typical EHR: Primarily centers around documentation and care coordination, with chronic care management often relying on separate or integrated programs.

1. Comprehensive Remote Monitoring Solutions

Medical Guardian RPM: Offers an extensive suite of monitoring devices, including Bluetooth and wireless peripherals such as blood pressure monitors, pulse oximeters, weight scales, and glucose meters.

Provides real-time, continuous health data collection with automatic tracking and manual entry options, ensuring precise and comprehensive patient monitoring.

Competitors: May offer limited peripheral options or focus on specific types of monitoring devices, potentially requiring additional integrations or separate systems for a full suite of monitoring needs.

2. Advanced Communication and Interaction

Medical Guardian RPM:

Features advanced video teleconferencing capabilities with popular platforms like Zoom and Vidyo, along with proactive text, email, and two-way messaging.

Includes AI-driven check-ins and reminders, enhancing patient engagement and ensuring timely communication.

Competitors:

Communication tools may be less integrated or rely on basic messaging systems. AI-driven interactions and advanced video conferencing might not be as robust or available.

3. Customizability and Integration Flexibility

Medical Guardian RPM: Provides highly customizable solutions that can be tailored to specific patient needs and provider workflows.Seamlessly integrates with a wide range of EHR systems (e.g., Epic, Cerner, Meditech) with support for custom workflows to enhance provider and patient satisfaction.

Competitors: Customization options may be limited, and integration with EHR systems might not be as flexible or comprehensive, potentially requiring more manual configuration.

4. Operational Support and Logistics

Medical Guardian RPM: Manages all aspects of logistics, including shipping, setup, and patient enrollment, reducing the operational burden on healthcare providers.

Provides extensive on-site and remote training, along with ongoing support to ensure effective implementation and usage.

Competitors: May require providers to handle logistics and setup, or offer less comprehensive support and training, leading to additional operational challenges for healthcare organizations.

5. Advanced Data Analytics and Reporting

Medical Guardian RPM:Delivers sophisticated data analytics with real-time access, automatic data extractions, and support for multiple export formats.

Focuses on actionable insights to optimize care delivery, improve clinical workflows, and enhance patient outcomes.

Competitors: Data analytics and reporting capabilities might be less advanced, with fewer options for real-time data access or integration with third-party tools.

6. Accessibility and Health Equity

Medical Guardian RPM: Supports multiple languages and partners with various cellular providers to ensure coverage in rural and underserved areas.

Enhances health equity by facilitating remote care options, reducing the need for in-person visits, and minimizing barriers to access.

Competitors: Accessibility features and language support may be less extensive, and coverage in rural or underserved areas might be more limited.

7. Tailored Care Plans and Patient Engagement

Medical Guardian RPM: Offers pre-built, customizable care plans for chronic conditions such as CHF, COPD, diabetes, and hypertension, with tailored education and engagement tools. Provides a range of additional services, including clinical consulting, education, and call center monitoring to support comprehensive care.

Competitors:Care plans may be less customizable or not as specifically tailored to chronic conditions. Additional services might be limited or offered through separate providers.

8. Comprehensive Training and Support

Medical Guardian RPM: Ensures that all products are user-friendly and comes with pre-configured kits for easy setup. Provides extensive training and support, both on-site and remotely. Support staff is highly trained, HIPAA-compliant, and known for exceptional service, receiving high marks from users and their families.

Competitors: Training and support may vary in quality, with less emphasis on comprehensive, ongoing assistance. Some competitors may not offer the same level of personalized support or detailed training.