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Description
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Use cases
EHR integrations
Client types
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Clinical Workflow
Clinical Workflow

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PerfectServe Unite
PerfectServe Unite

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Categories

Solutions

Description

Product Description:
Clinical workflow data is essential in boosting efficiency and utilizing hospital resources. CenTrak’s Workflow solutions improve vital staff response times and communication through advanced analytics and accurate locating. The Enterprise Location Services system enables a more coordinated approach to patient care, integrating with over 150 applications, including top EMR systems. Examine how care is delivered, eliminate bottlenecks, and identify new ways to improve efficiency, quality, capacity and revenues. • Identify the location, status and interactions of patients, staff and mobile-medical equipment • Integrates with EMR systems and patient flow applications • Automatically record and analyze operational data • Increase workflow efficiency and staff productivity • Improve patient flow and reduce patient wait times • Improve unit/hospital capacity management • Improve patient experience / HCAHPS
About Centrak:
CenTrak improves healthcare operational workflow and the quality of patient care via the industry’s most robust and scalable Enterprise Locating and Sensing Services offering. With a unique combination of Wi-Fi and Clinical-Grade technologies and the largest selection of tags for all types of patient care environments, CenTrak enables healthcare facilities to maximize the ROI from their Real-Time Location System (RTLS) platform. It’s more than just a hospital tracking system – it provides actionable location and condition data across the entire healthcare enterprise. CenTrak has helped over 1,700 world-class healthcare facilities increase productivity, streamline workflows, drive higher patient and staff satisfaction and reduce costs. Why Choose CenTrak? Location Accuracy - CenTrak’s patented Second Generation Infrared (Gen2IR™) technology delivers certainty-based location with the capability of segmenting spaces into clinically meaningful zones. For clinical applications, zones are typically patient rooms, beds, bays, nursing stations, hallway segments and other relevant workflow areas. Update Speed - CenTrak’s platform delivers rapid location and condition updates capable of capturing interactions between equipment, patients and staff within seconds. The collection of clinical milestones are also facilitated using immediate button presses. CenTrak provides the only Real-Time Location System specifically engineered to handle the speed, precision and rigors of today’s healthcare environment. Multiple form factors – Largest selection of tags including reusable, single use, infant, wander, and staff badges provide options for all types of patients and care environments. Multi-Mode Technology – A unique combination of WiFi, CenTrak’s Gen2IR, Low Frequency RF, UHF Active RFID, Bluetooth Low Energy (BLE), and others to future-proof investment and maximize ROI. Easy Installation – Battery-powered devices are installed easily in patient care areas without the need to close rooms or deploy special infection prevention measures. Interoperability – Open location platform for seamless integration with both existing and new applications including Nurse Call, Electronic Health Records, Capacity Management, Bed Management, Asset Management, Computerized Maintenance Management and Hand Hygiene Compliance. Reliability – Ensures critical location, condition and status updates are delivered to the application level. Enterprise-class monitoring provides at-a-glance visibility. Devices and tags are equipped with long-lasting batteries.
Product Description:

One Platform for the Entire Care Continuum

PerfectServe Unite is an end-to-end platform that connects your medical team across the entire care continuum and offers custom workflows for each provider group.

There’s no need to juggle dozens of disconnected applications for scheduling and communication. Everything is managed in one place.

Better Communication. Better Care.

Care teams spend a lot of time trying to find out how to get important information to the right person. Communication challenges cause poor collaboration and add considerably to your medical team’s daily frustration. Job satisfaction decreases, and provider burnout increases.

Resolving these issues is easier said than done, but it’s possible. And when you have better communication, better care follows naturally.

About PerfectServe:
PerfectServe, Inc. provides physician contact and patient care communication services to hospitals, physician practices and other healthcare clients in more than 130 markets across the U.S. Since 2000, the company has experienced compound annual growth in excess of 50 percent, demonstrating the market demand for our innovative physician contact offerings, PerfectServe One-2-One and PerfectServe OnCall. Independent research has found that the PerfectServe platform is able to provide medical professionals with unprecedented accuracy, reliability and personal control over physician contact processes. At present, PerfectServe facilitates tens of thousands of interactions per day between our hospital and physician clients and their approximately 12 million patients.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

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Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

Clinical Communication Solutions

Improve Speed to Care with Clinical Collaboration

Connect all care team members on a single HIPAA compliant platform to streamline care delivery.

Providers

Protect physicians' time and improve speed to care with a comprehensive clinical communication solution.

  • Prevent unnecessary disruptions
  • Accommodate personal preferences
  • Reach the right clinician every time via text, call, or video
  • Reduce communication cycle times, instant notification of critical results, and consult requests

Nurses

  • Give valuable time back to nurses to improve patient care and reduce burnout.
  • Improve response times from providers
  • Reduce ambient noise like overhead paging
  • Nurse call response from any location
  • Differentiate alarms to reduce disruptions

Technology Teams

  • Consolidate & integrate communication platforms while improving the nurse and provider experience.
  • HIPAA compliant, SOC2 certified
  • Cloud based, unify locations
  • Reduce TCO - replace pagers, DECT phones, texting & call center solutions
  • Integrate with EMRs, scheduling, nurse call, middleware, DECT, call/transfer center, labs

Operations

  • Improve hospital metrics with an outcomes based approach to communication.
  • Faster clinician response times, accelerate patient throughput
  • Automate tedious manual workflows
  • Improved clinician satisfaction & HCAHPS scores
  • Consolidate clinical systems & reduce overhead costs

Provider Scheduling Software

Support providers' work-life balance while improving operational efficiencies with a provider scheduling solution that considers thousands of variables to create the best possible schedules—every time.

Providers

Reduce physician burnout by ensuring their schedules accommodate as many requests and preferences as possible, are equitable and provide transparency.

  • Easily swap shifts
  • Auto approve time off requests*
  • Mobile access, full visibility

Schedulers

Free up valuable time for schedulers by automating schedule creation. Ensure provider preferences, department rules, legal requirements and organizational needs are considered with every schedule without manual intervention.

  • Reduce manual schedule manipulation
  • Access schedules via desktop or a mobile app
  • Visibility across departments

Operations

Minimize physician turnover and improve their work-life balance with an optimized schedule accommodating both their needs and the organizations'.

  • Improve patient access
  • Enhance resource utilization
  • Access analytics across the health system

Secure Messaging for Clinicians and Patients

Send and receive the right patient and clinician messages to the right person, at the right time.

Patient & Peer Chats

Send secure messages among peers. Respond to patients without revealing your personal information.

  • No apps required for patients
  • Manage conversations
  • Ad hoc video appointments
  • Code for reimbursement

Patient Updates & Reminders

Remind patients of next steps and view upcoming appointments. Reference patient conversations faster for better care.

  • Reduce response times
  • Customize campaigns
  • Update family members

Efficient, Patient-Centered Care

Use one platform to align nurses, physicians, patients, families, and administrators.

  • Team-based care
  • Low, flat-rate pricing
  • Robust reporting console
Pediatric use cases:

None provided

Users:
  • Advocate Aurora Healthcare
  • Background Methodist Le Bonheur Healthcare (MLH, TN)
  • Bon Secour Mercy Healthcare
  • Hennepin Healthcare (MN)
  • McLaren Health (IL)
  • Mercy Health (TN)
  • MemorialCare
  • Munroe Regional Medical Center (FL)
  • Ochsner Health
  • Park Nicollet Methodist Hospital (MN)
  • Piedmont Healthcare
  • Prisma Health (SC)
  • St. Elizabeth Healthcare (KY)
  • St. Rita’s Medical Center (OH)
  • St. John Hospital & Medical Center (MI)
  • St. John Providence 
  • Tower Health (PA)
  • University of Kentucky Healthcare

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, McKesson

Hardware Compatibility:

Desktop

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

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Videos

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Downloads

iOrder Wins Gold Stevie® Award, Finalist for SIIA CODiE Award - iPro Healthcare

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Alternatives

Company Details

Founded in 2007

Founded in 1997

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