Transform the patient care experience and improve staff performance. One easy-to-use platform integrates patient, staff, quality, and safety rounding as well as service recovery. Press Ganey’s dedicated team of advisers works with you to customize rounding surveys, capture the data you need, then take action to drive critical results. Instant service recovery alerts paired with closed-loop ticketing and real-time reporting quickly identify and resolve any patient experience problems during care. Easily navigate and review real-time rounding results in performance dashboards, then act on these findings to continually improve.