Transform the patient care experience and improve staff performance. One easy-to-use platform integrates patient, staff, quality, and safety rounding as well as service recovery. Press Ganey’s dedicated team of advisers works with you to customize rounding surveys, capture the data you need, then take action to drive critical results. Instant service recovery alerts paired with closed-loop ticketing and real-time reporting quickly identify and resolve any patient experience problems during care. Easily navigate and review real-time rounding results in performance dashboards, then act on these findings to continually improve.

By leveraging [CipherRounds](https://info.cipherhealth.com/AVIA_CipherRounds) to conduct patient, staff, and location rounds, providers can identify data-driven, actionable opportunities in real-time to improve the quality and experience of care at the bedside. Ranked as the KLAS Category Leader for Digital Rounding in 2019 and 2020, CipherRounds helps health systems achieve and sustain a higher standard for the quality, consistency, and frequency of patient-provider interactions through improved visibility and accountability. With CipherRounds, organizations have the right digital rounding tool to hardwire a patient-centered culture of purposeful rounding.

CipherHealth is a proven technology partner committed to enhancing communication and coordination throughout the patient journey. CipherHealth’s suite of patient engagement software empowers healthcare organizations to foster meaningful connections to ensure the best possible outcomes for staff members, patients, and their loved ones.