Press Ganey invented the healthcare performance improvement movement over 35 years ago. Today it offers an integrated suite of solutions that address health plan member experience and engagement, safety, clinical excellence, patient experience and workforce engagement. The company works with health plans in all 50 U.S. states and more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.

Reimagine the rounding experience with a virtual rounding queue. Q-rounds is a virtual queue that sends real-time notifications to patients, families, nurses, and other stakeholders of when to arrive for rounds and gives families the opportunity to join virtually if they can’t be there in person. This lets the care team plan their day more efficiently with personalized notifications and schedule visibility via the EHR, while empowering patients and their families with Time Transparency™, so everyone can plan their day around rounds.

Reimagine the rounding experience with a virtual rounding queue. Q-rounds is a virtual queue that sends real-time notifications to patients, families, nurses, and other stakeholders of when to arrive for rounds and gives families the opportunity to join virtually if they can’t be there in person. This lets the care team plan their day more efficiently with personalized notifications and schedule visibility via the EHR, while empowering patients and their families with Time Transparency™, so everyone can plan their day around rounds.

Q-rounds integreates with nurse communication devices, EHR patient lists, connects to interpreter services and can initiate a conference call for families to join. Sending real-time updates of the doctors progress through the rounding schedule to the EHR for broader care team visibility (care and discharge cordinators, specialists and pharmacy, etc.)

No other tool on the market today provides this same service - a virtual rounding queue that notifies everyone who needs to be present for rounds when to expect the doctor and allows family to RSVP and join virtually if they can't be present at the hospital.