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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Clinical Journeys
Clinical Journeys

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CXone
CXone

Categories

Solutions

Description

Product Description:

Reduce readmissions by closely tracking patient symptoms after discharge to monitor if they improve or worsen. If symptoms worsen, trigger automatic care escalation and the best next steps for patients. Once better, our AI will automatically end monitoring workflows.

About Clearstep:

Clearstep is the preeminent digital self-service triage and care navigation healthcare assistant on the market. It distinguishes itself as the sole AI chat-based triage solution crafted from Dr. Barton Schmitt's gold-standard telephone triage protocols, achieving an impressive accuracy rate surpassing 95%. With the largest health system deployments nationwide, Clearstep collaborates with esteemed institutions like HCA Healthcare, Mount Sinai, Novant Health, Tufts Medicine, Baylor Scott & White Health, and numerous others spanning over 15 states. Clearstep's innovative Smart Care Routing™ solutions empower healthcare organizations to effectively tackle critical challenges such as efficient self-service patient access and care navigation, patient acquisition and retention, call center deflection and automation, and optimizing capacity. Ultimately, Clearstep's solutions pave the way for enhanced experiences for patients and care teams alike. 

Product Description:

Connect patient experiences for better outcomes

About NICE Systems:
NICE Systems is a provider of Insight from Interactions solutions and value-added services, powered by the convergence of advanced analytics of unstructured multimedia content and transactional data from telephony, web, email, radio, video, and other data sources.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Post-Discharge Monitoring

Reduce readmissions by closely tracking patient symptoms after discharge to monitor if they improve or worsen. If symptoms worsen, trigger automatic care escalation and the best next steps for patients. Once better, our AI will automatically end monitoring workflows.

Post-Diagnosis Support

Chronic conditions are challenging and stressful to manage. Help patients navigate and manage the best next steps following a new diagnosis. Facilitate automated check-ins and important care reminders to support better health outcomes.

Pediatric use cases:

None provided

Users:

Patients are Care Team Members.

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Other

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app), Desktop

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

1 of 1

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Screen Shot 2022-10-25 at 3.00.22 PM.png

No images provided

Videos

1 of 1

Clearstep_Clinical_Journeys_(Smart_Care_Routing_Module).mp4

No videos provided

Downloads

media thumbnail
clearstep-clinical-journeys-outline-FINAL (2).pdf

No content provided

Alternatives

Company Details

Founded in 2018

Founded in 1986

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