Telepsychiatry

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Telepsychiatry

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Product Description:

We partner with a wide range of facilities, including but not limited to: hospitals, community mental health centers, federally qualified health centers, primary care practices, accountable care organizations and correctional facilities. We serve nearly 200,000 clients annually and have programs in 35 states. We recruit, train and manage psychiatric providers for facilities, and we increase Medicaid patient engagement by implementing telepsychiatry directly into the facilities that patients visit. Our services are delivered on Genoa's proprietary, purpose-built software, 1DocWay. 1DocWay software includes video, scheduling, lightweight documentation, and e-prescribe.

About Genoa Healthcare:

Dedicated to serving the needs of those in the behavioral health and addiction treatment communities, and others who have complex, chronic health conditions, Genoa Healthcare is the largest provider of pharmacy, outpatient telepsychiatry and medication management services. With over 15 years of experience, Genoa Healthcare serves more than 800,000 individuals annually across the United States. Everything we do is informed by our CARE values: Caring, Accountable, Results-Oriented and Ethical.

Compatibility level

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Clients

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Use Cases

Description:

Your care isn’t complete if you don’t feel equipped to get ⁠— and stay on ⁠— your medications. From walking you through your medication treatment plan to getting to know you by name, our team wants to be a hands-on partner in your health.

Is it tough for you to get to and from the pharmacy? We’ll mail or deliver your prescriptions directly to you, at any location, for free.

Looking for a convenient, one-stop shop? We can fill all your medications, not just mental health, from any doctor.

Pill bottles too confusing? We offer special packaging that’s already organized with the medications you need to take at different times of the day.

Have questions about your treatment late at night or after hours? We have a 24-hour customer service line staffed with people who care that are ready and willing to help.

Pediatric use cases:

None provided

Users:

Therapy Patients

EHR Integrations

Integrations:

Ambulatory EMR, Patient portal, Behavioral health, Community based organizations, Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

A benefit of our model, and how we differentiate ourselves from our competitors, is that we focus first and foremost on making the most appropriate matches between providers and clinics. In order to find a good match, we look for compatibility with patient populations, clinical workflows, and treatment protocols. We do this by leveraging our national scale, our rigorous provider matching process, and our ongoing operations support.

Keywords

behavioral health,telemedicine

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Company Details

By Genoa Healthcare

Founded in 1999

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