Contents
Avia Summary
Integrations: | Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Community based organizations, Website / public online sources, Other |
EMR Integration & Relevant Hardware: | Recommended, but not required |
EMRs Supported: | Epic, Cerner |
Hardware Compatibility: | None provided |
In Epic App Orchard: |
GYANT Front Door is an AI-powered virtual assistant that integrates with websites, patient portals, or mobile apps to help patients find the care and resources they need. The assistant integrates with the EMR and is available to patients 24/7.
FAQs, Symptom checking, Triage, Appointment Scheduling, Live chat, Clinic Search, Doctor Search, Patient portal assistance.
The GYANT symptom checker includes pediatric protocols and care routing.
Hospitals and health systems provide GYANT to their patients to help guide them to care and resources.
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3 reviews
Features
Ease of use
Customer Support
EHR Integrations
August 9, 2023
August 9, 2023
The GYANT assistant, Mia, is not just a tool for our community, its really an extension of our resources. It provides the front-end to our administrative resources and can really help leverage and extend their time so that Mia can answer more routine qustions and that gives more time for our resources to problem-solve live with our users.
Source: https://youtu.be/9Vf4vOa6zi0?t=879
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Tracy Donegan
August 9, 2023
August 9, 2023
It can be difficult for people to understand where to go. Is it the ER, the urgent care, a retail clinic, telemedicine, call a nurse line? We're not all trained medically to understand our symptoms and to triage ourselves and know where to go for care. GYANT does a great job in guiding our patients to the right care.
Source: https://youtu.be/DmlLsDt3ARA?t=133
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Hiral Patel
August 9, 2023
August 9, 2023
The GYANT assistant, Claire, is compassionate in her interactions, she asks questionas at the right time, and offers support and assistance. She offers a sense of empathy even though shes a virtual assistance. It's helped decrease call volume at the contact center, call volume at urgent care clinics, and decrease foot traffic.
Source: https://youtu.be/1d9_1j7j460?t=159
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Abby Lotz
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