Patient Financial Experience Tools
Acute care EMR, Ambulatory EMR, ADT, Access +/or revenue cycle
EMR Integration & Relevant Hardware:
Epic, Meditech, Cerner, Allscripts, NextGen, athena, GE, eClinicalWorks, Other
Desktop, Mobile / Tablet (web optimized)
Reduce paper and update patients without a login with automated alerts avoiding past due amounts.
Improve staff productivity and make more convenient for patients regardless of location or time of day.
Setup payment plans tied to the HSA and accounts to cover their balances consistently and easily.
Reports track outreach and responses by patient and automated posts to monitor activity and balances.
Reliable and secure patient-centered platform with highest standards to protect and patient information.
336% Increase In Online Payment:
“We previously utilized a portal that allowed our patients the option to pay online, but it was not user friendly and didn’t provide our patients with the billing information they needed. We had an average of 160 patients per month who chose to use the online portal to pay their bill. We now have 700 patients per month who utilize MDpay. Our processes are more user-friendly and streamlined since partnering with Relatient.”
Site Administrator, Multi-Practice Group