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MDpay

MDpay

MDpay

2 verified clients

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Overview


Avia Summary

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MDpay is a solution provided by Relatient which was founded in 2012. It belongs to multiple categories of digital health solutions including Patient Billing & Payment and Revenue Cycle Management.
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It has 2 verified clients.
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MDpay integrates with major EMRs such as Epic, Meditech, and Cerner.
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Some other resource(s) that may be helpful in learning about MDpay include: Top Patient Billing and Payment Companies Report | 2023 and A Buyer’s Guide to Patient Billing and Payment
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EHR integration

Integrations:

Acute care EMR, Ambulatory EMR, ADT, Access +/or revenue cycle

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Meditech, Cerner, Allscripts, NextGen, athena, GE, eClinicalWorks, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Description

## An Easier Way for Patients to Pay Using Mobile-First Technology Patient Balance Messaging & MDpay™️ Online Payments transform the patient payment experience * **Text & Email Statements** — reduce paper and update patients without a login with automated alerts avoiding past due amounts. * **Easy 24/7, Mobile Payments** — improve staff productivity and make more convenient for patients regardless of location or time of day. * **Secure, HIPAA Compliant** — reliable and secure patient-centered platform with highest standards to protect and patient information. * **Analytics** — reports track outreach and responses by patient and automated posts to monitor activity and balances.
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Use cases

Description

Text & Email Statements

Reduce paper and update patients without a login with automated alerts avoiding past due amounts.


Easy 24/7, Mobile Payments

Improve staff productivity and make more convenient for patients regardless of location or time of day.


Auto Draft Patient Payments

Setup payment plans tied to the HSA and accounts to cover their balances consistently and easily.


Analytics

Reports track outreach and responses by patient and automated posts to monitor activity and balances.


Secure, HIPAA Compliant

Reliable and secure patient-centered platform with highest standards to protect and patient information.

Users:

Patients, Administrators

Differentiators

Differentiators vs EHR Functionality:
None provided
Differentiators vs Competitors:

336% Increase In Online Payment: 


“We previously utilized a portal that allowed our patients the option to pay online, but it was not user friendly and didn’t provide our patients with the billing information they needed. We had an average of 160 patients per month who chose to use the online portal to pay their bill. We now have 700 patients per month who utilize MDpay. Our processes are more user-friendly and streamlined since partnering with Relatient.”

Site Administrator, Multi-Practice Group

Company information

Founded in 2012

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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
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Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
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  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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Clients


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