DASH

* Rules-based scheduling enables physicians to have control over their schedules while maximizing continuity and load-balancing across the network. * Intelligent, guided, scheduling mapped to 6,000+ conditions enables any agent to support any provider across the network. Coordinated care scheduling allows agents to book multiple resources with a single click. * Automated waitlists, bumps, and recalls intelligently text patients on a waiting list when an appointment becomes available, allowing them to book it without requiring staff time. * No-show prediction algorithms identify patients with high no-show risk to enable intelligent overbooking to maximize access and manage capacity. * Analytics allow managers to surface drivers that are impairing access and to identify opportunities for improvement in workflow or in template design. * Success Story: Client A saw a 30% reduction in call time and a 2.7% increase in utilization in the 6 months following implementation.