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Patient Scheduling

Patient Scheduling

Patient Scheduling

3 verified clients




Patient Scheduling
Patient Scheduling



Avia Summary

Patient Scheduling is a solution provided by Luma Health which was founded in 2015. It belongs to multiple categories of digital health solutions including Scheduling, Conversational & Visual Interactive Voice Response (IVR), Personalized Care, Customer Service, Digital Front Door (DFD), and Patient Flow.
It has 3 verified clients.
Patient Scheduling integrates with major EMRs such as Epic, Meditech, and Allscripts.
Some other resource(s) that may be helpful in learning about Patient Scheduling include: Top Patient Billing and Payment Companies Report | 2023
Select which hospital or health system you work at and see a personalized match score.
EHR integration


Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Behavioral health, Access +/or revenue cycle, Other

EMR Integration & Relevant Hardware:


EMRs Supported:

Epic, Meditech, Allscripts, NextGen, athena, eClinicalWorks, Cerner, Athenahealth, Allscripts/Eclipsys, GE, Other

Hardware Compatibility:

Mobile / Tablet (web optimized), Desktop

In Cerner App Gallery:

In Epic App Orchard:


Rules-based, EHR-integrated scheduling guides patients to the right time for them, with the right provider. Scheduling can be customized to specific appointment types, lengths, providers, groups of patients, and more.
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Use cases


None provided


Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Luma's deep integration, breadth of market-leading platform solutions, and connection across a healthcare organization's tech stack makes next steps delivered to patients and staff more informed and actionable, differentiating our platform from patient engagement and experience vendors.

Luma customers report reducing phone calls and wait times by half, yet seeing record numbers of patients. Since 2020, HIPAA-compliant messaging between patients and providers on the Luma platform has increased by 50%. And most importantly, this increased ability to collaborate on next steps powers better clinical care. At FQHC Alexander Valley Healthcare, Luma reached 15% more Spanish-speaking patients and brought 38% more attributed patients in for care. Organizations using Luma report up to an 80% referral conversion rate, with patients receiving critical specialty care within days rather than weeks.

Diversity, equity, and inclusion practices

DEI is short for diversity, equity, and inclusion. Learn more about DEI practices.
Product Design



Whole person care

Equity informed design

Data accessibility

Product Delivery

User support

Engagement options


Language accessibility

Cultural competence

Company information

Founded in 2015

159.1M total equity funding