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Patient Services

Patient Services

Patient Services

7 verified clients, 

Overview


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Avia Summary

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Patient Services is a solution provided by Clearstep which was founded in 2018. It belongs to multiple categories of digital health solutions including Wayfinding, Consumer Access & Engagement, Concierge Care, Personalized Care, and Conversational AI.
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It has 7 verified clients.
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Patient Services integrates with major EMRs such as Epic, Cerner, and Meditech.
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Some other resource(s) that may be helpful in learning about Patient Services include: Top Conversational AI Companies Report and Patient Engagement 2.0: How Chatbots Are Revolutionizing Health Queries
DESCRIPTION

Increase efficiency with our patient engagement chatbot, which automates routine patient requests such as prescription support, insurance checks, and appointment reminders/rescheduling, Overcome productivity issues by significantly reducing administrative tasks to enable your teams to focus on higher-value work.

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EHR integration

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Website / public online sources, Other
Recommended, but not required
Epic, Cerner, Meditech, Allscripts, athena, NextGen, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Other
Mobile / Tablet (web optimized), Mobile / Tablet (native app), Desktop
Use cases and differentiators

Use pre-made workflows or build custom workflows to automate the most common patient requests, like the ones below: 

  • Find a doctor or healthcare services
  • Check insurance eligibility
  • Prescription refills
  • Bill payments / Billing questions
  • Scheduling follow-up appointments

Use pre-made workflows or build custom workflows to automate the most common patient requests, like the ones below: 

  • Find a doctor or healthcare services
  • Check insurance eligibility
  • Prescription refills
  • Bill payments / Billing questions
  • Scheduling follow-up appointments

Patient-consumers, parents, and care teams. 

None provided
None provided
Company information

Founded in 2018

Media


Images

edit-media
Screen Shot 2022-10-19 at 2.46.45 PM.png
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Screenshot 2023-07-14 at 2.28.08 PM.png
Videos

Clearstep_Patient_Services_(Smart_Care_Routing_Module).mp4
Downloads

Reviews


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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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Clients


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