Resources

Digital therapeutics are primed for growth. The market is expected to reach 178M users this year and is projected to exceed $32.5B by 2030. This space is ripe for engagement and investment, but the path to value is murky for health systems, payers, and solution companies. This webinar will define the capability, describe what good looks like, and unpack insights into how different healthcare players can tap into the action.

Amwell enables health providers, payers, and innovators to achieve their digital ambitions, making every action across the healthcare system easier, more reliable and optimized for better outcomes. In 2006, Amwell pioneered virtual health care. Today, our future-ready platform, Converge™, connects care across in-person, virtual, and automated modalities and provides an open and scalable infrastructure that can grow alongside our customers. We bring a suite of strategic services that deliver true partnership and better outcomes, ensure consistent and timely execution, and provide solutions to close gaps in care, including an affiliated network of medical providers. Together with our customers and innovation partners, we forge a model that adapts as needs evolve and enables the kind of care that can truly create a healthier world.

SeamlessMD provides a digital care journey platform for hospitals and health systems to engage, monitor, and stay connected with patients throughout the care continuum. More than 35 clinical studies and evaluations have shown SeamlessMD to improve the patient experience while reducing length of stay, ED visits, and readmissions. Large health systems like UAB, Intermountain, Atrium, University Hospitals, MultiCare, Baystate and others rely on SeamlessMD to elevate the patient experience, improve outcomes, and lower costs. Patients access digital care plans on their smartphones, tablets, or computers and are guided via reminders, evidence-based education, and progress tracking. Providers receive alerts, monitor patients, and access analytics to deliver better care. SeamlessMD is directly integrated with leading EHRs solutions such as Epic, Oracle Cerner, and MEDITECH.

Change Healthcare is focused on enabling a better, more efficient healthcare system through the power of the Change Healthcare platform. Our goal is to help payers, providers, and consumers improve clinical and financial outcomes so that everyone in the healthcare system can thrive. Despite all the automation innovations that exist today, authorization automation remains a complex challenge. Although the industry has recognized some success, many gaps still exist that require costly human intervention. The manual nature of prior authorization, the need for clinical documentation, and payer connectivity are some of the challenges Change Healthcare is solving today.

At Arrive Health, the patient-provider relationship is our true north. Our solutions leverage accurate, patient-specific data to help providers reach the best decisions with their patients. With real-time notifications for coverage restrictions and prior authorization details, as well as automatic initiation of the electronic prior authorization (ePA) process, providers can significantly reduce administrative burden and ensure transparent communication with patients and care teams. Our directly connected network combines real-time prescription benefit data (from payers and PBMs) with automated ePA capabilities to reduce provider burden, improve patient engagement, and speed time to therapy.

Prior authorization, or PA, remains a massive administrative burden for health plans and their provider partners, and often delays patient care. It also represents an untapped opportunity to improve patient care journeys and enable more successful value-based care arrangements. The Cohere Unify™ solution suite automates prior authorization intake and decisioning to drive administrative efficiency, while adding clinical intelligence to speed and improve patient outcomes.

Orbita embraces an all-encompassing view of patient education–we believe that education should be viewed as the objective and outcome of virtually any patient interaction. It includes not only education about diseases, conditions, and treatment, but also guidance for patients to help them effectively engage with the health system and clinical staff before, during and after encounters.

Krames’ patient education and health literacy solutions were created to standardize education, meet compliance goals, and improve the patient experience, with materials available in a variety of formats and languages to meet patients wherever they are. Clinical education is developed at a fourth to sixth grade reading level, with engaging visual content to support learning objectives, and is available in 17 languages. Patients can receive critical education wherever they are with solutions that enable delivery through mobile devices, hospital televisions, and even traditional printed materials, with more than 600 available titles across 40 specialties.

Zipnosis aims to improve the virtual care experience for both patients and providers with a flexible platform that automates administrative tasks and reduces clinical work time to an average of 89 seconds per encounter. With both synchronous and asynchronous virtual visit capabilities, Zipnosis walks patients through virtual triage and automatically pre-populates the platform with relevant data to reduce the need for manual documentation. Care teams can access a wide array of clinical protocols within the platform, and custom workflows are available to meet the needs of a variety of service lines.

Bright.md’s asynchronous telehealth solution focuses specifically on low-acuity care, which drives down costs and increases provider capacity for higher-acuity patients. The Navigate solution captures symptoms and instantly guides patients to the appropriate level of care within the health system, with pathways that can be adjusted based on the time or chief complaint. The Interview offering utilizes a library of evidence-based clinical interviews to support diagnosis, with automated documentation and interoperable chart-ready SOAP notes. Providers can utilize the Treat solution to treat more than 140 low-acuity conditions in as little as two minutes, with instant diagnosis, prescriptions, and referrals.

With its end-to-end automation platform VALER, Voluware offers a unified solution for prior authorizations, referrals management, and eligibility and coverage. VALER fully automates prior authorization submissions and includes a comprehensive form library and real-time payer information and status monitoring. The cloud-based solution covers all service types, including professional, facility, technical, pharmacy, and DME authorization workflows, and creates a centralized communication hub to capture faxed medical necessity documentation and phone exchanges with payers.

Since its founding in 1975, Healthwise has earned a reputation as one of the most respected patient education companies in the industry, with a broad portfolio of solutions to inform healthcare consumers at all points across the care continuum. Healthwise solutions enable physicians to deliver health education at the point of care, with content that includes instructions, videos, and decision support tools for patients. Health systems can also use Healthwise content to augment their content libraries, support digital care journeys, and implement standards-based education. All content reflects current standards of care and is designed to help providers and payers meet patients exactly where they are.

This webinar will help you learn about: Evaluating staffing and provider network needs Investing in a user-centric experience Exploring new business and operating models Piloting innovative care models Developing asynchronous virtual care strategies

CancerIQ is solving three main access problems related to starting, running and growing a cancer genetics program: Identification. Because gathering family history can be time-consuming and laborious, providers often skip this step altogether, leaving patient genetic risk remains unknown. CancerIQ’s platform digitally collects family and lifestyle history and automatically identifies and flags patients who qualify for genetic testing based on the newest industry guidelines. Clinical guidance. It’s difficult to interpret genetic tests and personalize patient care because most providers do not have extensive genetics training and guidelines change on a regular basis. CancerIQ automatically generates care plan recommendations and guides shared decision-making and patient activation at the point of care. Follow-through. Without the proper education and engagement, patients don’t adhere to personalized care recommendations and programs don’t generate the clinical and financial return on investment they expect. CancerIQ provides the tools and technology that health systems need in order to engage and manage high-risk patients over time and improve long-term outcomes.

More than ever, health systems need to adopt a data-driven approach to patient payments. Patients payments account for up to 30 percent of hospital revenues, but collecting from patients is often much harder than obtaining reimbursements from payers due to complexity, regulation, and patient means. Sift Healthcare equips health systems with an integrated data-driven toolset to drive patient financial engagement, which allows health systems to: Pre-clear patients upfront Get more patients on payment plans, earlier Execute omnichannel contact across the entirety of the patient journey, so the right patients receive the right messages through the right channels Help patients commit to meeting their financial obligations before service Utilize an integrated view of insurance-patient responsibility to present and early and accurate summary of patient responsibility and optimize account resolution