Bi-Directional Communication

Rhinogram’s proven digital communication strategy provides solutions that empower patients and staff with a complete and compliant digital patient journey.

Optimize care and communication with patients and full care and administrative teams securely and effectively in one HIPAA-compliant platform that elevates care, patient compliance, and profitability. Streamline and liberate clinical and administrative teams across your organization and increase the quality of care your facility provides, all while increasing billable services, and providing better care to patients through better connections.

• Receive patient-initiated direct SMS/MMS text messages via your existing system phone number.
• Respond to 6-10 patients via the Rhinogram platform in the time it typically takes to respond to the needs of one patient via phone cal. 
• Automate and expedite the patient intake process and consent with RhinoForms that patients can complete from their phones with as little as one bar of cellular service, or through an in-office ipad.
• Automatically send patients payment link to click to pay their bill for faster processing.    

HealthLoop, Inc. operates a SaaS platform that enables medical practices to monitor signs and symptoms, and communicate with patients during the recovery process. Its platform enables doctors to identify patients at risk of decline in the follow up period. The company’s platform also collects patients’ feedbacks and monitors status against expected progress; and sends alerts to physicians or providers about patients who are at risk of treatment failures, complications, or hospital readmissions. It serves medical offices in the United States. HealthLoop, Inc. was founded in 2009 and is based in Moffett Field, California.

Wellpepper is an enterprise platform for interactive care plans. We support any type of patient journey, and deliver patient experiences through different modalities including mobile, web, SMS, email, and voice. Since patients are often being treated for more than one issue, and since health systems need to manage costs and complexity, Wellpepper enables care plans built from reusable building blocks so that a single system can deliver care for pre and post-acute, and chronic conditions. Care plans can be simple survey interactions or complex multi-activity experiences, and can be based on industry-leading clinical best practices like those from our partner Mayo Clinic, or can be designed to deliver best practice care plans based on a health system’s own patient workflow. Unlike point solutions for specific service lines, or hard-coded pathways, Wellpepper’s microservices approach and complete API means that we can integrate with a “digital front door” strategy owned by the health system.

WELL is the enterprise-proven patient communication platform. Control all patient communications, whether they're automated, direct, or from your vendors. Switch seamlessly between automated messages and real-time (live) interactions—delivered the way your patients want.

### A true HIPAA-Compliant chat solution for patient communication. When it comes to patient outreach, nothing comes close to the ease and effectiveness of texting. Unfortunately, SMS is not HIPAA-compliant for sharing protected health information (PHI) and most conversations still require a phone call. With Relatient, patient’s and clinicians now have a choice. Start a conversation with text and initiate a secure chat with a unique link and authorization when you need to safely exchange insurance info, documents, test results, or images. For patients all from their mobile device.