Low-Acuity Care Navigation
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HealthTap was specifically designed to capture patients from the moment they have a question about their health, through exploring potential self care options, and if needed, through finding a doctor and adhering to treatment plans. In addition too our out of the box application, we can work with health systems on white labeled and co-branded solutions to ensure patients are maintaining a consistent experience across their care journey. Though many individual point solutions exist for individual components of our solution, the combination of all of them in one place establishes our platform as the entry point into the healthcare system.
Lena is a Personal Health Assistant for concierge care navigation through SMS-text. Lena is a Conversational AI bot that provides immediate and 24/7 assistance to answer patient questions and perform administrative tasks.
The Lena bot can loop in real human Lena Advocates to provide additional comprehensive assistance when patients need additional guidance. The result is an end-to-end and comprehensive navigation support for patients to ensure appropriate and timely access to health resources.
|Solutions||Care Navigation Apps & Services for Consumers & Employees, Patient Engagement and Support Platforms, Care Coordination Services|