Pre-Visit Education

Designed to foster engagement and patient self-management, Health Library provides access to evidence-based information on common topics. It includes text, illustrations and videos to help address consumer health needs, and both a medication interaction checker and pill identifier to assist users in medication management and verification.

EmmiEngage® programs uniquely combine content and technology to enable providers to effectively engage and motivate people to take an active role in their health. Seamlessly integrated into existing workflows, clinicians prescribe patients with the information and tools they need to effectively manage their health, such as how to prepare for a procedure, manage a chronic condition or understand what to expect during a hospital stay. Clinicians can also track and document select patient actions, providing valuable insight into activity and engagement. EmmiEngage® interactive multimedia programs leverage art, animation and plain, conversational language to address multiple learning styles, foster an emotional connection and extend the conversation between patient and provider.

Healthwise for Care Coordination uses the patient education, technology, and tools that have proven successful for leading health plans and care management organizations. It connects care coordinators, health coaches, and care navigators to a single, trusted source of health education to strengthen patient relationships with targeted interactions. SMART® on FHIR® integration with the most popular electronic health records (like Epic and Cerner) and population health management platforms lets care teams select, personalize, and deliver education within their workflow. Care teams can choose from engaging videos, easy-to-understand articles, illustrative images, and interactive decision aids to prepare for calls with patients, provide telemedicine services, or send reinforcing follow-up information. Patients can get education in print or via email or the patient portal. One-to-many automated campaigns can be built for population-level outreach. Robust analytics provide insight into patient, clinician, and population-level engagement with education materials, the impact of education programs, and areas for improvement.

With Healthwise for Digital Experiences, organizations can seamlessly integrate engaging, medically accurate health content alongside their own information on websites, social media, mobile apps, and more. They can choose from a wide variety of content assets, ranging from different-sized text components, videos, and images to a complete health encyclopedia with interactive tools and a comprehensive symptom checker. The content is easily customized to the organization’s look and feel and delivered through modern APIs, ensuring that it’s always up-to-date. Organized in a logical and predictable taxonomy, content managers can quickly identify and embed the health information they need to attract consumers and convert them into patients.

Healthwise for Care Transformation enriches shared decision making between clinicians and patients. Integrated at the point of care in existing electronic health record workflows, clinicians deliver medically reviewed decision aids to patients via emails, patient portals, or mobile apps. Patients are more fully informed through use of the interactive decision aids that clearly explain the risks, benefits, and alternatives for procedures, medications, and treatments. Patients enter their preferences and test their understanding, and their responses are returned to the medical record, giving care teams new visibility to better prepare for upcoming discussions and next steps in the care plan. Robust analytics provide insight about high-impact decisions at both individual and total population levels.