The Digital Front Door (DFD) methodology has emerged as a pivotal element in enhancing patient engagement, streamlining operations, and ensuring a competitive advantage. 

In a 2022 KLAS Top of Mind Research Report, 55% of healthcare leaders stated that their organization uses some form of DFD technology. The organizations that didn’t yet have one said it was on their radar for later implementation.

Digital front door: The key to staying ahead in healthcare

Healthcare supply chain management (SCM) solutions represent specialized digital platforms that optimize the flow of medical supplies, equipment, and pharmaceuticals throughout health systems. These solutions integrate inventory management, procurement, logistics, and analytics to create more efficient and reliable supply chains.

Digital transformation essentials — Supply chain management

In this Voices of the AVIA Network interview, Neil Salem, CEO and founder of NESA, and Susan Guttmann, Chief Nursing Officer, discuss their innovative virtual care platform with Sonia Singh.

The Evolving Future of Virtual Care: NESA's Solutions for Nurse Staffing and Bedside Efficiency

Non-Emergency Medical Transportation (NEMT) solutions help healthcare organizations optimize patient access to medical care when transportation is a barrier. These solutions can streamline transportation logistics and reduce missed appointments by identifying transportation needs earlier and coordinating reliable rides more effectively.



Digital transformation essentials —  Non-emergency medical transportation

Ability to transition patients to different sites of care within a facility during an episode of care.

Patient Flow

These tools create a convenient on-ramp to improve new patient volume, acquisition, utilization, and experience. Finding a provider and scheduling an appointment is often the first interaction patients will have with a health system. While many health systems use scheduling capabilities within their EHR, this misses the opportunity to meet consumer expectations for online access and convenience.
Whether the focus is on acquisition or reducing no shows and increasing convenience, scheduling is central. Technology solutions range from a notification queue for the health system to call and confirm the appointment to full integration that allows patients to schedule on mobile and take advantage of open slots in real-time (load balance, cut wait times).

Consumer Scheduling Tools

Software that enables the creation, management, and sharing of digital care plans.

Digital Care Plan Tools

Virtual triage tools use advanced AI and NLP capabilities to allow consumers to communicate with a chat bot in the same way they would with a medical provider. These tools provide consumers with an analysis of their symptoms and can navigate them to the best sites of care to meet their current needs.

Virtual Triage Tools for Consumers

Tools that streamline the process of collecting patient information during registration and intake.

Patient Intake Tools

Technologies that automate and optimize the flow of patients through a healthcare facility.

Patient Flow Automation

Systems that track and manage patient flow to improve efficiency and reduce wait times.

Patient Flow Management Solutions

A centralized hub that coordinates patient transfers between healthcare facilities.

Best Patient Flow Products

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