Best Virtual Visits (Synchronous + Asynchronous) Products
Currently, we have identified 130 digital solutions in the virtual visits space, many of which integrate with leading systems like Epic, Cerner, Meditech, Allscripts, McKesson and others. This means you can choose a virtual visits solution that meets the unique needs of your healthcare organization and patients.
What’s more, our verified client data for these solutions shows that over 270 health systems are already using prior authorization solutions. This demonstrates the growing acceptance of this technology among healthcare providers as a means of improving patient outcomes and through synchronous and asynchronous visits.
Virtual visits are a convenient and accessible way for patients to access remote care, either synchronously through live virtual encounters or asynchronously through email, text, or chat messages. With the growing demand for accessibility and convenience in healthcare, virtual visits have become an essential tool for healthcare providers to connect with patients and improve their overall experience.
On this page, you'll find a curated list of virtual visits solutions designed to help healthcare providers offer high-quality care to their patients from anywhere, at any time. These vendors have solutions that include telemedicine platforms, remote monitoring tools, and digital health apps that enable healthcare providers to deliver remote care seamlessly.
On AVIA Marketplace, you will find a curated list of virtual visits solutions from top vendors in the industry. These solutions help healthcare organizations to reduce wait times for in-person primary care visits and improve patient satisfaction. By browsing AVIA Marketplace, you'll have access to the latest and most innovative virtual visits solutions that can help improve patient care and outcomes in your healthcare organization.
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Deliver convenient, quality care asynchronously
Bright.md’s asynchronous telehealth solution lets providers treat low-acuity conditions virtually, without a real-time interaction—all while driving patient satisfaction and quality outcomes. With evidence-based clinical content and seamless integration into your existing workflows, Bright.md automates administrative work to allow providers to practice at the top of their license.
What is Bright.md?
Bright.md is a complete, white-labeled solution for health systems to empower their patient population with self-service online tools that guides them to the optimal type of care based on their concern, and when determined appropriate, take a thorough symptom assessment to receive a diagnosis and treatment plan from their own providers.
Enable an accessible care option 24/7 for common conditions via a patient initiated, online symptom assessment to gather all necessary information for 130+ treatable diagnoses.
Treat low-acuity conditions quickly and efficiently, while preserving clinical judgment and autonomy with Bright.md’s evidence-based clinical decision support for diagnosing. Bright.md translates the patient interview into a chart-ready SOAP note and makes it readily available via MDM interface for integration as an encounter in the EHR (Epic, Cerner, Athena).
Achieve positive patient outcomes at lower costs with digital navigation that guides patients to the optimal venue of care, right from your website or portal.
Bright.md is trusted by enterprise health systems around the country including Presbyterian Healthcare Services, Baptist Health, UnityPoint Health, Prisma Health, Mercy Health, and OHSU.
|EMRs supported||Epic, Cerner, Meditech +1 more|
|Solutions||Asynchronous Virtual Visit Tools, Virtual Triage Tools for Consumers, Clinical Decision Support Systems|
|Keywords||telemedicine, asynchronous care, asynchronous +5 more|
|Categories||Digital Front Door (DFD), On-demand Behavioral Health, Virtual Health +5 more|
|EMRs supported||Epic, Cerner, Meditech +3 more|
|Solutions||Asynchronous Virtual Visit Tools, Synchronous Virtual Visit Tools, Connected Platform - Remote Monitoring|
|Keywords||virtual care, virtual health, remote patient monitoring +2 more|
|Categories||Remote Monitoring (RPM), Virtual Health, Digital Front Door (DFD) +2 more|
|EMRs supported||Epic, Cerner, Athenahealth +1 more|
|Solutions||Asynchronous Virtual Visit Tools|
|Keywords||eConsult, electronic consult, referral management +7 more|
|Categories||Digital Front Door (DFD), On-demand Behavioral Health, Virtual Health +1 more|
Amwell offers a leading digital healthcare enablement platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital healthcare will transform healthcare. The Company offers a single, comprehensive platform to support all digital healthcare needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers digital healthcare solutions for over 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives. For more information, please visit amwell.com.
|EMRs supported||Epic, Cerner, Meditech +4 more|
|Solutions||Synchronous Virtual Visit Tools, On-Demand Behavioral Health|
|Keywords||SilverCloud, Conversa, Acute Psychiatric Care +24 more|
|Categories||Virtual Health, Digital Front Door (DFD), On-demand Behavioral Health +5 more|
AccendoWave - the only company that can remotely monitor pain. Pain is the #1 reason for a hospital readmit.
A Health Equity Solution - AccendoWave Benchmarks Pain Data with Machine Learning Technology. AccendoWave does real-time objective individual assessment of patient pain. For use with telemedicine (as you see only have the patient and loose all the non verbal pain cues), Hospital at Home, Home Care, Clinic or Urgent Care site.
AccendoWave utilizes full spectrum brain analysis and deep learning algorithms to objectively measure pain. We have the largest Global Real-Time Benchmarked Pain Database.
Health care has a pain bias problem. Pain is one of the most subjective measures in all of medicine - and thus subject to bias. There is an extensive body of research that shows bias: women and pain, ethnicity and pain, and seniors and pain. For many in these groups - their #1 complaint is that their pain isn't believed. An unbiased medical technology which can validate patient pain is critical given Provider Health Equity pledges.
Individual patient pain can be validated and compared to a pain database for use with pain care pathways.
|Solutions||Synchronous Virtual Visit Tools, Non-connected Platform - Remote Monitoring, Condition Specific Remote Monitoring|
|Keywords||remote patient monitoring, virtual care, hospital at home +4 more|
|Categories||Remote Monitoring (RPM), Virtual Health, Digital Front Door (DFD) +1 more|
|EMRs supported||Epic, Cerner, Meditech +15 more|
|Solutions||Synchronous Virtual Visit Tools, Enterprise & Inpatient Telemedicine Solutions, Cloud-based Medical Image Management Tools|
|Keywords||telehealth, telemedicine, consultation +5 more|
|Categories||Virtual Health, Digital Front Door (DFD), Diagnostics & Imaging +1 more|
|Solutions||Reproductive Telemedicine, Telemedicine Solutions for the Emergency Department, Asynchronous Virtual Visit Tools|
|Categories||Virtual Health, Digital Front Door (DFD), ED-based Mental Health Interventions +4 more|
Compliantly make outbound calls from any device, displaying one consistent phone number (e.g., the healthcare system number). RhinoCall is built into existing communication workflows and allows providers and staff to start an outbound call directly from the Rhinogram platform (via mobile, desktop, or native apps), from wherever they are - removing the need to look up a patient's contact information or manually dial out. All calls placed with RhinoCall display the practice's office number (or another selected number), protecting the personal numbers of providers and staff. Additionally, all calls made with RhinoCall are fully audited, logged and permission controlled.
|EMRs supported||Epic, Cerner, Allscripts +17 more|
|Solutions||Synchronous Virtual Visit Tools, Video Conferencing Tools for COVID-19, Secure Messaging Applications for Care Teams|
|Keywords||virtual care, virtual triage, virtual health +10 more|
|Categories||Virtual Health, Digital Front Door (DFD), Clinical Communication +2 more|
VitalCare integrates vital signs, nutritional inputs, medication reminders and simple communication tools to interact with provider teams remotely.
Through virtual care and engagement, patients stay focused on their care plans and achieve better health outcomes.
Patients can utilize a VitalTech provided tablet or bring their own device, providing a sense of comfort to patients. The real-time connection between patients, their provider team, as well as their family and caregivers engages patients in their managing their health and wellness.
By providing provider teams with vital information, they are able to assist patients manage their health and intervene before an event happens, leading to
|EMRs supported||Epic, Cerner, Athenahealth +5 more|
|Solutions||Social Determinants of Health (SDOH) Analytics, Asynchronous Virtual Visit Tools, Connected Platform - Remote Monitoring|
|Keywords||remote patient monitoring, virtual care, sdoh +28 more|
|Categories||Coordinated Community Networks, Remote Monitoring (RPM), Digital Front Door (DFD) +5 more|
Families Can Stay Connected To Their Loved Ones Anywhere, Anytime.
|EMRs supported||Not applicable|
|Solutions||Asynchronous Virtual Visit Tools, Connected Platform - Remote Monitoring, Smartphone-Based Remote Monitoring & Analysis|
|Keywords||patient engagement, digital patient engagement, caregiver engagement +11 more|
|Categories||Remote Monitoring (RPM), Digital Front Door (DFD), DIY Care +3 more|
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AVIA Marketplace offers a product grid that is a comprehensive resource for health care buyers in their research journey. The grid showcases products from leading vendors and ranks them based on match scores and market presence. This approach ensures that the products listed are not only relevant to the buyer's needs but also established in the market. The product grid includes detailed information about each product, such as features, benefits, and pricing, making it easy for buyers to compare and evaluate their options. With AVIA Marketplace's product grid, health care buyers can make informed decisions and select products that meet their specific requirements.
Virtual visits are the ability for patients to access care remotely. It is being delivered in two ways:
Virtual visits are the ability for patients to access remote care either synchronously (with a scheduled or on-demand live virtual encounter) or asynchronously and on-demand (through email, text, or chat messages).
Virtual visits, whether synchronous or asynchronous, represent just one piece of the patient care journey and occur as part of a framework alongside other key components. The following sample framework illustrates how the supporting elements occur in sequence with the virtual visit to promote effective care delivery:
Consumer demand for accessibility and convenience is greater than ever, but wait times for in-person primary care visits have increased, averaging at least seven days at minimum and more than a month in some markets. Virtual visits address these challenges, while also catering to the many patients who prefer them over in-person care.
The leading virtual visit solutions go far beyond video visits, with a wide range of tools and capabilities to offer a flexible care experience for patients and a data-rich environment for providers that fits within existing workflows. Some key elements include:
Access and scheduling: Solutions should be multilingual and omni-channel, with no required app download for patients/members. Navigation and scheduling should continue through existing workflows, and providers must be able to launch the solution through the EHR.
Intake and virtual waiting rooms: The ideal solution will offer digital form upload and intake, patient/member queuing, file sharing, notifications when the provider is ready to start the visit, integration with connected devices for vitals collection and tools for patients to test the technology before the visit begins.
Virtual encounter: Solutions should include high-resiliency, high-latency video that can toggle to phone/audio, multi-party video capabilities, group chat, and screen sharing. Asynchronous visits should allow a patient to alternate between modalities (such as text, chat, in-app messaging, or secure portal), integrated symptom checking and virtual triage, estimated provider responsive time, notifications when providers respond, and the ability to escalate to a video visit or in-person care if needed. All solutions should allow file sharing, provide patient education, and obtain feedback after the encounter.
Diagnosis and documentation: Solutions should leverage existing patient data, support templated documentation that flows to the EHR, and push after-visit summaries to the patient portal. Providers must be able to review, confirm, or revisit diagnosis and treatment options within existing provider workflow tools.
Billing, orders, and follow-up: Data regarding eligibility and benefits, prescriptions, labs, orders, and referrals should flow between the solution and the host system, along with pricing and discount information to aid with claim generation. Buyers should also look for automated follow-up and referrals on treatment, adherence, and patient re-engagement, as well as care handoff tools (such as direct scheduling) for patients at escalation or exit points.
Technical support: The leading solutions offer phone, text, and chat-based support for both providers and patients.
Flexible staffing: Buyers should look for solutions that guide patients to relevant providers based on coverage and allow provider pooling to fill under-utilized capacity. Queuing to third-party providers should meet all service level agreements.
Analytics: Solutions should generate data and profile insight about provider utilization and productivity, most commonly treated conditions, volume by day and time, and resolutions versus escalations.
Before deploying any virtual visit solution, health systems should do the necessary research and preparation, which includes:
The majority of patients prefer virtual visits over in-person appointments, but long-term success for health systems depends on deploying solutions that prioritize patient and provider experiences equally. With careful preparation and a methodical approach to vendor assessment and selection, health systems can increase patient satisfaction, deliver enhanced convenience, enable greater access, improve operational efficiency, and expand catchment areas through virtual visit capabilities.