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Best Smart Rooms Products

Best Smart Rooms Products

Patient care environments equipped with advanced technologies and integrated systems to enhance patient comfort, safety, and healthcare delivery within hospital settings

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Smart Rooms: Products


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Andor Health was born over 4 years ago with a single mission; to fundamentally change the way in which care teams, patients, and families connect and collaborate. By harnessing the latest innovations in OpenAI/GPT models, our cloud-based platform unlocks data stored in source systems - such as electronic medical records - to deliver real-time actionable intelligence to care teams within ubiquitous virtual collaboration platforms like Zoom. By perfecting communication workflows, our platform accelerates time to treatment, decreases clinician burnout, and drives better patient outcomes.  

Healthcare institutions and providers use ThinkAndor® to enable providers to configure patient and clinician interactions with ubiquitous team collaboration platforms. This eliminates the need to manage added applications. ThinkAndor® enables a frictionless virtual interaction allowing physicians and patients to communicate without being distracted by disjointed technologies during a virtual consultation. 

ThinkAndor is the only integrated virtual collaboration platform that can truly bring together all aspects of outpatient, inpatient, post-acute and at home virtual care collaboration through the 5 Pillars of Virtual Health: Virtual Visits, Virtual Hospital, Virtual Patient Monitoring & Care Management, Virtual Team Collaboration, and Virtual Community Collaboration. 

Features include:

  • Virtual visits launched from the EHR
  • Voice-to-text clinical notes
  • Real-time alerts and notifications
  • Secure collaboration channels
  • ThinkAndor® AI Bot provides relevant content and clinical context to visits and care teams
  • Device-agnostic virtual rounding, nursing, sitting and remote consults to power the virtual hospital
  • Remote specialty consults such as Tele Stroke, Tele Psych, and Tele ICU
  • Access to a virtual on-demand network
  • Multi-room/patient virtual sitting for a variety of risk types
  • Virtual nursing to address staffing shortages

In 2020, Microsoft M12 took an investment position in Andor Health and works very closely to optimize virtual interactions leveraging OpenAI and GPT. Since then, Andor Health has grown to serve over 70,000 providers and over 500 hospitals leveraging the Andor Health platform across the US, Canada, and UK. Orlando Health, Medical University of South Carolina, Tampa General Hospital, Yale New Haven, and the National Institutes of Health are among some of the most notable. You may find some of our most prestigious partners here, https://andorhealth.com/partners.html. 

Most Importantly, Black Book has ranked Andor Health as the #1 Virtual Care Collaboration Solution with the Highest Client Satisfaction in 2023! Black Book Market Research used 18 key performance areas of operational excellence to rank Virtual Care Solutions vendors, and recognized Andor Health as the Highest in Client Satisfaction.  More importantly, Black Book reached out to nearly 1000 provider organizations, hospitals, and health systems to perform this independent market evaluation with Andor Health taking  #1 in 13/18 key performance indicators across all 5 pillars of virtual health & collaboration! This success is a proven indicator of Andor Health’s focus to empower clinicians and care teams with distinct, AI-powered virtual collaboration experiences. 

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Access & Scheduling
Intake & Virtual Waiting Room
Virtual Encounter
Diagnosis & Documentation
Billing, Orders, & Follow Up
Technical Support
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Ease the burden on care teams with an AI-powered solution that provides virtual monitoring around the clock, in every room. The care.ai Platform continuously monitors for potential risks and notifies care teams before problems arise.


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Leading Health System
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Patients and family can leverage Vibe Health Engage to learn about their diagnosis, what to expect during their hospital stay, and how to care for themselves after discharge. They can also use the platform to interact with their care team and hospital staff with interactive surveys, condition-specific education, digital service requests, meal ordering, communication tools, and entertainment/relaxation. 

Engage can greet patients by their preferred name as they enter their room while customized calming content plays, setting the tone for a stay that’s as relaxing and restful as possible with personal touches. Engage helps communicate that patients are recognized not just as patients, but as people. 

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Leading Health System
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Leading Health System
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Leading Health System
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The Mytonomy Cloud for Healthcare is an end-to-end enterprise platform to educate and engage patients from discovery through discharge with high-quality video content and intelligent engagement. 

We are both a content producer and a cloud software provider, enabling unique benefits.

  • Mytonomy produces evidence-based, cinematic quality, microlearning patient education (short 1 to 3-minutes) via 3000 broadcast ready episodes today (and growing). 
  • We deliver our content, your content and any 3rd party content to patients on behalf of the provider, through our modern, cloud-based streaming platform that has unique engagement capabilities throughout.
  • Providers can upload additional videos or handouts at any time and these are delivered alongside Mytonomy's award-winning libraries, spanning ALL major conditions and procedures such as Ortho, Cardiac, Oncology, Neuro, Labor and Delivery, GI and much more. 

Mytonomy's studio can easily update and change any off-the-shelf content to personalize and tailor the solution to meet your organization's needs.

  • Our easy-to-use user interface leads to high user engagement rates, forming a foundation for your patient shared-decision making, marketing outreach and digital front-door, or enterprise-wide patient education and engagement approach that modernizes ambulatory and inpatient pre/post visit preparation and discharge. 

We routinely help clients consolidate legacy education vendors and replace them with Mytonomy's single platform helping to reduce unnecessary costs and modernize.

Mytonomy goes beyond white-labeling to tailor and personalize the libraries to your institutional needs. 

  • We support any level of tailoring needed by your institution. We come out of the box with highly diverse content that supports Diversity, Equity and Inclusion (DEI) goals.

Mytonomy Cloud for Healthcare can be used as a stand-alone portal or integrated with your EHR or CRM to trigger content automatically.

  • No app to download, as Mytonomy's entire solution is mobile-responsive enabling patients to participate in their decision-making or to receive better discharge and recovery instructions. 
  • All 24/7 on any device at any time including smart TV's, Tablets, Phones and Computers. 

At the end of the day, Mytonomy is helping to drive a better experience and healthier outcomes at home or in the hospital/clinic.

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product capabilities
Accurate & Relevant
Records Historical Context
Interactive & Multimodal
Guided & Personalized
Easy & Simple to Understand
Seamless Care Team Workflows and Accessibility
EHR Integration
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Leading Health System
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Caregility Cloud™ centrally manages many virtual care programs on a secure and versatile digital platform. Centralized program administration and device fleet management reduce operational costs while keeping clinical teams and patients more connected and engaged. Intelligent telehealth edge devices that integrate with clinically designed care applications offer one-on-one and one-to-many patient engagement and remote team support. Seamless interoperability with leading EHRs, Clinical Decision Support (CDS) tools, connected devices, interpreter services, and interactive patient consoles help make remote access to patients the new standard care delivery model. AI tools can be added to enhance several remote workflows. Caregility Cloud™ is built by and for clinicians, with capabilities that help them practice at the top of their licensure. 

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Leading Health System
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Leading Health System
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Leading Health System
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Leading Health System
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Artisight redefines the possibilities of healthcare through its Smart Hospital Platform and solutions for virtual care, quality improvement, and care coordination. Anchored in deep clinical knowledge and industry-defining artificial intelligence, Artisight’s state-of-the-art computer vision and robust multi-sensor network adapts in real-time to specific environments and workflows, unlocking previously inaccessible data and ensuring seamless integration into your healthcare ecosystem.

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Virtual Encounter
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Leading Health System
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Aiva integrates with more than 25 inpatient systems, including building management (like Siemens, Desigo and Trane), patient experience (like GetWell, Sonifi, pCare and Vibe), communications (like Voalte and Vocera), EHR (Epic, Cerner) and nurse call (Rauland). Patients enjoy instant results and a more self-directed experience. Nurses spend less time on low-value requests and more on direct patient care, allowing them to practice at the top of their license. For example, at a rehab hospital in Philadelphia, patients average more than 6 smart room requests per day using Aiva, saving nurses more than 7500 hours per year.   

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Leading Health System
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Leading Health System
Health system
Leading Health System
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Leading Health System
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Transforming the television system into a communication hub providing education, empowerment, education, efficiency, and digital enablement. Built on an open architecture that integrates with your EHR and other HIT, the IPS facilitate care collaboration amongst patients, families and providers improving outcomes and experience for patients and efficiency and job satisfaction for providers. Key features include:

  • Automated and On-Demand video education with learning verification and documentation back to the medical record
  • Patient Empowerment features including meal ordering, room lighting and temperature controls, service requests
  • Real Time Feedback surveys and service recovery shown to improve HCAHPS scores
  • Extensive entertainment included TV, feature length movies, books on tape, relaxation videos
  • Digital Whiteboards and digital door signs surface key information in real time to enhance care and communication
  • Video Connect Telepresence and Picture sharing

The pCare IPS is the 9-time winner of the Best in KLAS award in the IPS category

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product capabilities
Accurate & Relevant
Records Historical Context
Interactive & Multimodal
Guided & Personalized
Easy & Simple to Understand
Seamless Care Team Workflows and Accessibility
EHR Integration
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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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As the leader in Patient Engagement, we have been helping health care organizations to differentiate themselves in meaningful and measurable ways for more than 23 years. We offer a uniquely personal patient and family experience based upon a very straightforward operating standard: An informed, involved patient leads to better outcomes. Our solutions automatically deliver the right information at the right time to patients, empowering them to self-manage and equip staff with the insights needed to deliver higher-quality, more personalized care.

For over 20 years, we have provided digital patient engagement across 600+ provider clients, which now reaches over 8 million patients annually across all care settings. Our pre-admission and post-discharge digital care plans averaged 95,000 interactions and over 130,000 interactions per month. Our solutions are live in 75,000+ hospital beds and over 230 clinics.

GetWell Inpatient™ offers integrated entertainment, concierge services (meal ordering, room controls, service recovery, etc.), patient education and clinical pathways to drive deeper, more personalized engagement. Your patients will complete prescribed interventions to drive greater care plan compliance. Personalized workflows help patients understand their condition, learn about medications, assess pain, prepare for discharge and more. Whether you’re seeking to lower readmissions, reduce length of stay, prevent falls, improve patient satisfaction or provide a more robust patient entertainment system, our dynamic, omni-channel solution delivers the following benefits;

  • Empower patients and families to be active participants in their care
  • Proactively guide patients through personalized pathways
  • Allow patients to order meals and control their environment
  • Capture patient satisfaction and needs in real time
  • Automate routine tasks and documentation for staff
  • Offload non-clinical tasks
  • Prepare patients for successful discharge
  • Engage patients through any modality — TV, Tablet or BYOD

Get Well supports our clients in achieving their strategic goals of implementing an Interactive Patient Care solution that:

  • Improves quality of care
  • Improves patient satisfaction
  • Improves operational efficiency
  • Implements facility-specific plan
  • Strengthens market position
  • Fulfills commitment to community service and advocacy
  • Advances faculty and medical staff development

View full profile
product capabilities
Accurate & Relevant
Records Historical Context
Interactive & Multimodal
Guided & Personalized
Easy & Simple to Understand
Seamless Care Team Workflows and Accessibility
EHR Integration
See more
key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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Oneview’s Care Experience Platform (CXP) delivers a host of patient-centered services that improve the experience of care for patients, families, and providers. Patients spend most of their time in the hospital waiting. They spend an average of 12 hours a day watching TV. With the CXP, this time is leveraged to inform, educate, enable self-service, as well as distract and calm. 

By automating a host of manual and time-consuming tasks, the system reduces the non-clinical task burden on floor nurses. This reallocation of time allows nurses to focus on clinical care, leading to higher patient and nurse satisfaction and ultimately better HCAHPS scores. 

 

Leading hospital organizations around the globe, including 3 of the US News Top 20 Honor Roll hospitals in the US, partner with Oneview to deliver more control for patients and families, more time for care teams, and less complexity for executives and IT teams. HIPAA-verified, ISO27001 and ISO27701-certified, the CXP integrates seamlessly with every major EHR system. 

It’s time to nurture better patient, family and provider experiences. It’s time to experience Oneview. 

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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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Buyer's Guide


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A Buyer's Guide to

Smart Rooms

What are smart rooms?
Hospital smart rooms are environments equipped with ambient sensors and interactive, intelligent technologies designed to enhance patient comfort, care team interactions, and patient monitoring.

Solution framework

Interactive patient systems – Digital displays designed to facilitate seamless interactions between patients, care teams, and various hospital resources.
Digital whiteboards and displays – Interactive electronic systems that enhance patient care, streamline communication, and improve operational efficiency.
Monitoring and sensors  – Devices and sensors designed to continuously collect, transmit, and analyze various physiological, environmental, and operational data within hospital and patient room environments.
Vitals surveillance – Monitoring and tracking of physiological parameters to detect changes in a patient’s condition.
Movement surveillance – Monitoring and tracking of patient movement within clinical settings to enhance safety, security, and efficiency.
Environmental control – Solutions to regulate and optimize various environmental factors within healthcare facilities and the patient room, allowing patients to adjust and manage their room environment in real time.
Patient directed room control  – Systems that enable the exchange of information, concerns, and preferences between healthcare providers and patients through means of virtual technologies that allow patients and providers the flexibility to meet remotely.
Environmental and sustainability monitoring – Systematic tracking and evaluation of environmental impacts and resource consumption within the facility.
Communication and collaboration – Solutions to facilitate seamless communication, information sharing, and collaboration amongst the care team, patients, and families within hospital environments.
Patient communication – Systems that enable the exchange of information, concerns, and preferences between healthcare providers and patients through means of virtual technologies that allow patients and providers the flexibility to meet remotely.
Care team collaboration – Systems that enable the coordinated efforts of multidisciplinary healthcare professionals working together to provide comprehensive care to patients through effective communication, cooperation, and coordination.
Extended reality – Suite of immersive tools (augmented reality and virtual reality) that blend the physical and virtual worlds to enhance various aspects of healthcare delivery, training, and patient experience within the hospital setting.
Anatomy visualization – Immersive technologies that can visualize and interact with anatomical structures and medical imagery in the three-dimensional space.
Clinical training – Immersive technologies that simulate and enhance the training of healthcare professionals in clinical settings.
Patient therapy – Immersive technologies that deliver therapeutic interventions and rehabilitation programs to patients.

In many cases, hospital system infrastructures are antiquated and cannot meet the evolving needs that patients, care teams are expecting with new technologies meeting these needs like never before. Investments need to be made to drive these new expected experiences that are quickly becoming table stakes.
Sherry Smith
—Sherry Smith
VP, Operational Transformation

The case for smart rooms​

As consumer and patient expectations continue to evolve, especially in light of hospitality trends, current hospital rooms are not keeping up. They can appear out-dated, impersonal, and uncomfortable for patients and staff.1  This current design can negatively impact clinical care and patient outcomes. However, this gap serves as an opportunity for design that supports care flows, operational models, and communication, and can lead to improved patient experience and outcomes, as well as benefit clinical staff experience and productivity.2  Through the implementation of smart rooms, hospital facilities can foster a more comfortable environment that also enables efficient operations for their patients and staff.
Improve patient care experience and outcomes
Patients are expecting hotel-like experiences to help with the belief that a more comfortable, personalized environment, promotes healing.3 Hospital smart rooms integrate the comfort of a hotel room with the sophisticated technology of a medical facility to offer tailored services that can engage patients effectively during and after their stay, minimizing the risk of readmissions.4 As patients feel more supported and engaged in their care, they can provide positive feedback of their experience which can improve Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores to help increase reimbursement rates.5 With the increased ability to monitor, regulate, and communicate, clinical staff can deliver the appropriate intervention at the right time, driving improved patient outcomes.
Improve care team experience
Healthcare staff today are experiencing alarming rates of burnout, capacity issues, and shortages that can lead to high costs for health systems.6 By leveraging the right technology, hospital smart rooms can significantly improve working conditions for clinical staff. When clinical staff are equipped with the appropriate tools–like monitoring sensors, communication appliances, and extended reality devices–they can get a clearer picture of patient needs and can better administer personalized care.7 By simplifying access to information and reducing administrative burdens, smart rooms help mitigate burnout and improve job satisfaction amongst clinical staff. An improved care team experience drives operational efficiency, which in turn enhances team experience and productivity, creating a positive feedback loop.
Productivity and operational efficiency
Hospital care today is labor-intensive and workflow issues such as delayed communications, redundant data entry, and inefficient patient care delivery are common in care settings because of the inability to efficiently bring teams together and design systems that are automated with little care team workarounds.8 These challenges often result in longer patient through-put times and extended lengths of stay. However, hospital smart rooms can facilitate efficient patient monitoring and patient-care team interactions through the integration of monitoring technology and real-time communication systems.9 These technologies enable care team members to coordinate care effectively and perform timely interventions without adding additional tasks to care team workflows. Additionally, with the enablement of patient-directed room control, clinical staff can also save time in administrative and operational tasks to be able to focus on practicing patient care at top of license.10 Improved operational efficiency drives better care team experiences, which subsequently boosts team productivity and satisfaction. As a result, hospital smart rooms can become a paramount for health systems to deliver high-quality care while managing time and resources appropriately to decrease patient length of stay and improve hospital through-put.

Key attributes of smart room solutions​

Interactive Patient Systems 
  • User-Friendly Interface – Fixed room displays that display information in an easy-to-read format for patients and families
  • Customization and Personalization – Unit-specific requirements, layout, and display can be customized to surface the most relevant information to patients and care teams with configurable health system branding
  • Automated Integration – Integration with EHR, in-room devices, and software to provide care teams with updates and alerts in real-time
Monitoring & Sensors
  • Real-time Data Collection and Analysis – Contact-less sensors and/or monitors that provide continuous monitoring with predictive algorithms that analyze collected and historical data to enable real-time intervention and optimization of care delivery
  • Accuracy and Reliability – Precision and dependability in the collection and transmission of data to ensure precise measurements and fail-safes to minimize the risk of errors, data loss, and false positives or negatives
Environmental Control
  • User-Centric Interface – Allow patients to easily adjust and manage their room environment in real time according to their preferences and comfort levels
  • Integration and Automation – Seamlessly integrate with other hospital systems and devices to allow for automated adjustments and coordination with clinical workflows that align with patient vitals and care regimens
  • Energy Efficiency and Sustainability – Prioritize energy efficiency and sustainability and monitor the environmental impact and resource consumption of the facility
Communication & Collaboration
  • Multimodal Communication Tools – Bi-directional communication enabled between patients and care teams through their native inpatient devices
  • Care Coordination – Ability for care teams to easily access summarized patient context and information at the point of care through attribution and collaboration of other care team members
Extended Reality 
  • Immersive Patient Education and Engagement – Interactive simulations and virtual reality environments that enable patients to explore and understand their diagnosis and engage in treatment plans through a more engaging method
  • Enhanced Clinical Training and Simulation – Provide students with exposure to critically important scenarios and the opportunity to perform high-cost and high-risk interventions without jeopardizing the safety of real patients

Organizing for success with smart rooms

To successfully implement smart room solutions, health systems must begin by defining their guiding principles. It is crucial to prioritize the experience you aim to create for both patients and staff, considering the nuances of technology and how it will be utilized by all parties entering a patient’s hospital room. By keeping these factors in mind, health systems can effectively tailor their smart room initiatives to meet the needs and preferences of both patients and staff.
  1. Ensure representation from all roles interacting with the patient in the room. Consider who the smart rooms are intended to serve and whose experiences they can enhance. This encompasses a broader spectrum of healthcare professionals beyond the patient and nurse, such as the physical therapist, pharmacist, case manager, and patients’ family members.

  2. Be mindful of the space and design of the room to optimize care. Map the patient journey and interactions by conducting walkthroughs of the space and creating physical models to plan the design so that the added technology can enhance care delivery, rather than hinder it.

  3. Know where you are going so you can pick where to start. The path to building a hospital smart room is not a binary decision and there is room for gradually assembling the ideal smart room through the incorporation of strategically chosen individual technologies that make up a smart room. To ensure success, it is crucial that health systems define their broader vision and top priorities to create a roadmap for technology selection, that allows for selection of platform solutions, and effective interaction between systems.

  4. Do not overlook the infrastructure. Ensure that the current layout and infrastructure–from closets to electrical lines to broadband–can support new technological needs and additions.


Sources

  1. https://www.houstonmethodist.org/center-for-innovation/our-work/smart-hospital-rooms/ 

  2. https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html

  3. https://www.beckershospitalreview.com/capital/hospitals-brick-and-mortar-paradox.html, https://healthjournalism.org/blog/2022/03/designing-smart-hospitals-of-the-future-what-to-know/

  4. https://www.beckershospitalreview.com/digital-transformation/the-hospital-room-of-the-future-5-innovation-execs-outline-what-to-expect-in-next-5-years.html

  5. https://insights.samsung.com/2021/10/06/smart-patient-rooms-support-clinicians-and-enhance-the-patient-experience-2/

  6. https://www.ncsbn.org/research/recent-research/workforce.page, https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Accenture-Solving-The-Nursing-Shortage-For-The-Future.pdf, https://www.aacnnursing.org/news-data/fact-sheets/nursing-faculty-shortage

  7. https://healthtechmagazine.net/article/2017/01/transforming-patient-experience-through-smart-room-technologies, https://www.beckershospitalreview.com/digital-transformation/the-hospital-room-of-the-future-5-innovation-execs-outline-what-to-expect-in-next-5-years.html

  8. https://www.ncbi.nlm.nih.gov/books/NBK2638/

  9. https://www.verizon.com/business/resources/articles/s/benefits-of-smart-rooms-in-hospitals/, https://histalk2.com/2024/01/08/readers-write-empowering-nurses-through-interoperable-technology-revolutionizing-patient-care-in-the-acute-environment/

  10. https://assets.asccommunications.com/whitepapers/sonifihealth-wp-jan-2020.pdf
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