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Best Remote Monitoring (RPM) Products

Best Remote Monitoring (RPM) Products

Currently, we have identified 116 digital solutions in the RPM space, many of which integrate with leading systems like Epic, Cerner, Meditech, Allscripts, McKesson and others. Among these, 41 serve pediatric facilities, 68 offer a connected platform, and 43 are tailored for specific conditions. This means you can choose an RPM solution that meets the unique needs of your healthcare organization and patients.

What’s more, our verified client data for these solutions shows that over 586 health systems are already using RPM solutions to provide remote care to their patients. This demonstrates the growing acceptance of this technology among healthcare providers as a means of improving patient outcomes and reducing healthcare costs.

To help you navigate the rapidly evolving landscape of RPM solutions, we’ve created a comprehensive report of the Top 50 Remote Patient Monitoring Companies. You can access this report to evaluate different RPM solutions and find one that fits your healthcare organization’s needs.

Dive into our extensive selection of remote patient monitoring tools, solutions, and software, designed to support hospitals and healthcare systems in providing efficient and personalized telehealth services. Remote patient monitoring (RPM) technology enables healthcare professionals to seamlessly track, analyze, and manage patients’ health data outside traditional clinical environments. As telehealth continues to gain prominence, our AVIA Marketplace offers a variety of remote patient monitoring solutions, with a focus on optimizing patient outcomes, reducing hospital readmissions, and boosting patient satisfaction.

Explore a wide range of remote patient monitoring software, tools, and products tailored to diverse needs, such as chronic disease management, post-surgical care, and elderly care. Our curated list features leading remote patient monitoring companies offering cutting-edge wearable devices, sensor technology, and data analytics, integrated with secure, user-friendly platforms to enhance patient-provider communication. Detailed information on features, pricing, and testimonials for each solution is provided to assist healthcare executives in selecting the most suitable RPM tools for their organizations. Browse our comprehensive collection and stay at the forefront of the rapidly evolving digital health landscape.

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PatientConnect Complete is the most comprehensive solution for patients, supported by the HRS standard kit including the HRS tablet accompanied with a Weight Scale, Blood Pressue monitor, and Pulse Ox. Clients have the option to opt for additional peripherals should they see fit, with the option to choose from a thermometer, glucometer. Additional peripherals are available at additional cost. PatientConnect Complete units are ready to go out of the box – including Bluetooth pairing, charged and ready for use by patient.

Biometric Devices Supported:
All HRS peripheral devices are FDA approved and connected through Bluetooth to our tablets. Peripheral devices automatically push patient readings into the clinical portal for analysis. Bluetooth devices allow the biometric readings to automatically load into the tablet and will flow over to the Clinician portal. Patients can also manually enter their readings.

PatientConnect Complete has the ability for multi-channel videoconferencing, phone calls, and messaging to clinicians and family memebers.

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Babyscripts myJourney is a clinically-validated, obstetrics-specific solution that allows OB/GYNs and other maternal health care providers to deliver a new model of prenatal and postpartum care via a mobile app-based platform and remote patient monitoring experiences. It exists to solve the problems generated from the critical shortage of obstetrical providers in the U.S. and to transform the delivery of pregnancy care through the power of technology and remote patient monitoring.

  1. Patient users download the Babyscripts myJourney digital companion app onto their smartphone, enabling 24/7 access to personalized educational content tailored to each stage of pregnancy up through one year postpartum.Through myJourney’s assessment and survey functionality, users self-report health history, mental risk, and social determinants of health data. All data is communicated back to the healthcare team through a provider-facing dashboard, enabling the appropriate intervention and facilitating better clinical decision-making. 
  2. All users also have access to manual blood pressure tracking in the app, even those who are normotensive or considered low-risk, to support the integration of self monitored blood pressure monitoring into routine prenatal and postpartum care. Patients can input BP data manually or automatically into the myJourney app via a manual or internet-connected cuff. Data is available to the healthcare team through a provider-facing dashboard, and high risk situations are actively communicated to the patient’s healthcare team, enabling recognition of hypertension risk when it occurs and informing any necessary changes to the care plan, including the option to enroll patients onto Babyscripts myJourney Blood Pressure RPM. 

Babyscripts myJourney Blood Pressure RPM is specifically designed for high-risk patients and is supported by a care management layer. Patients track their blood pressure readings at home with the support of a dedicated care manager. Readings are recorded via the myJourney app and an internet or cellular-enabled blood pressure cuff, synced with their healthcare provider's system. This integration allows for continuous monitoring and immediate feedback. If a patient's blood pressure reading is outside of the parameters set by their healthcare team, the app alerts the patient, care manager, and the healthcare team, facilitating timely medical intervention. 

  1. Key Components: Babyscripts myJourney Blood Pressure RPM incorporates several key components designed to enhance maternal health outcomes through remote monitoring and patient engagement, including the following: 
  • Connected blood pressure cuff: The program provides patients with a digital blood pressure monitor that is internet or cellular-enabled, allowing patients to measure their blood pressure at home and automatically transmit the readings to their healthcare providers in real-time. 
  • Mobile app integration: The Babyscripts myJourney app integrates seamlessly with the blood pressure cuff, allowing users to easily log and track their readings. The app is accessible on both smartphones and tablets. 
  • Real-time alerts and feedback: The app is programmed to send immediate alerts to patients, care manager, and healthcare providers if any readings fall outside of the parameters set by the healthcare team. By means of a sophisticated exception reporting workflow and the addition of care management support, Babyscripts reduces trigger fatigue, surfacing only actionable data.
  • Care management: Patients enrolled onto Babyscripts BP RPM are matched with a care manager, who operates incident to and under the supervision of the healthcare provider to provide education, motivation, and remove any barriers to compliance with daily blood pressure capture.
  • Tailored educational content: In addition to general pregnancy and postpartum content, patients enrolled in Babyscripts Blood Pressure RPM receive resources specific to their risk profile. 
  • Provider dashboard: Healthcare providers have access to a dedicated dashboard where they can monitor their patients' blood pressure readings, track trends over time, and adjust care plans accordingly. This centralized data collection facilitates better patient management and follow-up care. 
  • Patient engagement and compliance tools: The app includes tools to help patients stay engaged and compliant with their monitoring routines. This includes reminders for taking blood pressure readings, educational materials, and motivational content to encourage adherence. The patient’s care manager communicates regularly to ensure compliance. 
  • Data security and privacy: The platform complies with all relevant healthcare regulations and standards, including HIPAA, to protect patient information.
  • EMR integration: Babyscripts BP RPM integrates into the medical record through several methods, enabling patient onboarding directly in the EMR and automatically filling blood pressure readings into the patient's chart.

Together these components provide a comprehensive solution for managing hypertension in pregnant and postpartum women, significantly improving maternal health outcomes by enabling continuous monitoring and timely medical interventions. The Babyscripts blood pressure RPM model is reimbursable, offering a sustainable service for providers to improve the patient experience and outcomes related to hypertension during pregnancy.

  1. Babyscripts partnered with GW-MFA and others in a number of research projects, with results published in ACOG’s Green Journal and JMIR, validating the effectiveness of reduced in-person visits for prenatal care, better management of weight and blood pressure complications, improving compliance and adherence to HEDIS measures, and reducing rates of readmission in the postpartum period through remote monitoring. 
  2. Babyscripts' patient-centric solution extends care outside the four walls of the office, making personalized healthcare education, risk-stratified remote monitoring, and real-time virtual triage as readily accessible as the smartphone, responding to mothers’ needs for accessibility and convenience. Babyscripts has deeply engaged this patient population, with 92% of users saying that they would recommend the solution to their friends.
  3. Babyscripts' vision for improving care has always been driven and amplified by clinicians: strategic partners like George Washington Medical Faculty Associates, Cone Health System, and Advocate Aurora Healthcare, among others. These partnerships are essential to Babyscripts' project of creating solutions for patients with and for clinicians.
  4. Babyscripts gives the healthcare team and payer the ability to monitor both behavioral compliance and physical vital signs between visits, to identify adverse trends in real-time and lower the cost of care. The ability to integrate Babyscripts into the EMR and clinical workflow is one of its most important value-adds, allowing providers to offer comprehensive virtual care and payers and deliver “next generation” care coordination.
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Andor Health was born over 4 years ago with a single mission; to fundamentally change the way in which care teams, patients, and families connect and collaborate. By harnessing the latest innovations in OpenAI/GPT models, our cloud-based platform unlocks data stored in source systems - such as electronic medical records - to deliver real-time actionable intelligence to care teams within ubiquitous virtual collaboration platforms like Zoom. By perfecting communication workflows, our platform accelerates time to treatment, decreases clinician burnout, and drives better patient outcomes.  

Healthcare institutions and providers use ThinkAndor® to enable providers to configure patient and clinician interactions with ubiquitous team collaboration platforms. This eliminates the need to manage added applications. ThinkAndor® enables a frictionless virtual interaction allowing physicians and patients to communicate without being distracted by disjointed technologies during a virtual consultation. 

ThinkAndor is the only integrated virtual collaboration platform that can truly bring together all aspects of outpatient, inpatient, post-acute and at home virtual care collaboration through the 5 Pillars of Virtual Health: Virtual Visits, Virtual Hospital, Virtual Patient Monitoring & Care Management, Virtual Team Collaboration, and Virtual Community Collaboration. 

Features include:

  • Virtual visits launched from the EHR
  • Voice-to-text clinical notes
  • Real-time alerts and notifications
  • Secure collaboration channels
  • ThinkAndor® AI Bot provides relevant content and clinical context to visits and care teams
  • Device-agnostic virtual rounding, nursing, sitting and remote consults to power the virtual hospital
  • Remote specialty consults such as Tele Stroke, Tele Psych, and Tele ICU
  • Access to a virtual on-demand network
  • Multi-room/patient virtual sitting for a variety of risk types
  • Virtual nursing to address staffing shortages

In 2020, Microsoft M12 took an investment position in Andor Health and works very closely to optimize virtual interactions leveraging OpenAI and GPT. Since then, Andor Health has grown to serve over 70,000 providers and over 500 hospitals leveraging the Andor Health platform across the US, Canada, and UK. Orlando Health, Medical University of South Carolina, Tampa General Hospital, Yale New Haven, and the National Institutes of Health are among some of the most notable. You may find some of our most prestigious partners here, https://andorhealth.com/partners.html. 

Most Importantly, Black Book has ranked Andor Health as the #1 Virtual Care Collaboration Solution with the Highest Client Satisfaction in 2023! Black Book Market Research used 18 key performance areas of operational excellence to rank Virtual Care Solutions vendors, and recognized Andor Health as the Highest in Client Satisfaction.  More importantly, Black Book reached out to nearly 1000 provider organizations, hospitals, and health systems to perform this independent market evaluation with Andor Health taking  #1 in 13/18 key performance indicators across all 5 pillars of virtual health & collaboration! This success is a proven indicator of Andor Health’s focus to empower clinicians and care teams with distinct, AI-powered virtual collaboration experiences. 

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Medical Guardian’s Personal Emergency Response Systems (PERS) deliver exceptional protection and peace of mind across a range of environments, including home health agencies, senior living communities, and health plans. Our systems seamlessly integrate with remote patient monitoring and engagement services to offer a proactive and comprehensive approach to care.

Key Features:

User-Friendly Base Station Hub: Designed for ease of use at home, ensuring a reliable emergency response with an intuitive interface.

MGMini and MGMove Units: Versatile, all-in-one devices providing robust support both at home and while on the move.

24/7 Emergency Monitoring: UL-certified service guarantees continuous, dependable protection around the clock.

Nationwide 4G LTE Coverage: Ensures strong connectivity and reliable service across the country.

Automatic Fall Detection: Optional feature that promptly detects falls and alerts caregivers, enhancing response times.

Two-Way Voice Communication: Enables clear, immediate interaction with emergency operators for prompt assistance.

Care Calls: A dynamic feature allowing organizations to reach patients directly via their PERS devices. This includes regular patient check-ins, appointment scheduling, and customizable uses based on organizational needs, such as reminders and health surveys.

With Medical Guardian, organizations can offer comprehensive support, integrating advanced monitoring and emergency features to elevate safety and care across various settings.

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The Stel Vitals Hub seamlessly and securely connects bluetooth vitals devices to health records without complex setup, WiFi, or mobile applications.

Healthcare leaders are struggling with the reality of the digital divide and integrating hundreds of point solutions across the care continuum.

Patients simply plug in the Hub and use their vitals device.
Care teams can better monitor patient trends and alerts within their preferred workflow.

With Stel, patients don’t require Wi-Fi, smartphones, or tech-literacy to connect with their care teams. 

Stel passively and securely connects the device data to their care team’s Electronic Health Records (EHR) or preferred platform without risking Protected Health Information (PHI) or complicated workflows. 

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CCM | RPM | RTM | CoCM | Holistic Engagement | Personalized Education | Telehealth

Thundercloud is bringing virtual care to the 21'st century with our advanced technology platform PROCLE HEALTHWORKS for holistic patient engagement. It is a comprehensive mobile-friendly platform for all your innovative patient engagement and digital health strategies. One platform that’s all.

A winner of the Georgia state-wide contract, PROCLE HEALTHWORKS is much more than just Remote Patient Monitoring or Chronic Care Management or Telemedicine platform. It can help significantly improve overall health outcomes and reduce practice workload by engaging, educating , monitoring and treating patients through out (before, during and after) treatment. It is a comprehensive platform that offers

> Holistic Engagement: Improve outcomes,  compliance and loyalty with
>> Personalized and targeted messages powered by AI
>> Personalized & targeted messages (SMS) to all patients with ONE-CLICK
>> Proactive care and preventive care mobile education delivery platform

> Turnkey Device agnostic Remote Monitoring (RPM & RTM): Improve outcomes,  promote preventive care, reduce anxiety, reduce cost with timely intervention and reduction in re-addmission
>> Remote Physiologic Monotoring - device agnostic
>> Remote Theurapeutic Monitoring - Medication adherence and Theraphy adherence.
>> Self Reporting & Monitoring
>> Curated notifications
>> Automatic Activity Tracking
>> Action Plan Management
>> Remote Monitoring integrated Telemedicine and Patient Engagement and Education
>> Cellular , Wifi, Bluetooth and USB device friendly
>> Turnkey solution. you enroll and we do the rest.
>> Opportunity to generate additional annual revenue of $1.2M (approx.) over 1K RPM patients.

> Turnkey Chronic care Management: Improve outcomes, promote preventive care, reduce anxiety, reduce cost with timely intervention and reduction in re-addmission  

      >> Care Plan creation & Maintainence 

      >> Monthly check-ins using Remote Monitoring integrated Telemedicine and Patient Engagement and Education 

       >> Escalation, Notification and response management for timely intervention.

>Turnkey Collaborative Care Management (CoCM): Behavioral health integarted with CCM services to manage depression , anxiety and other BH issues in CCM patients >> Depression Management

      >> Monthly check-ins using RTM, integrated Telemedicine and Patient Engagement & Education 

       >> Escalation, Notification and response management for timely intervention.


> Comprehensive Virtual Care : Telemedicine ++: Increase outreach, improve efficiency, reduce operational cost with
>> HIPAA compliant virtual consultations
>> HIPAA and PHI compliant Group Theraphy
>> Tools for Hub & Spoke and Hybrid Care model
>> LIVE broadcast for training and education
>> USB, Cellular and Bluetooth device friendly

Maximize your ROI on technology since virtual care is much more than just telemedicine and RPM. Check us out before you decide.

Note: Georgia state-wide contract winner

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Medical Guardian offers a comprehensive suite of remote patient monitoring (RPM) and engagement services designed to enhance connectivity between healthcare teams and patients. Our solutions manage costs, reduce hospitalizations, expand access to care, and improve clinical outcomes with cost-effective, flexible, and customizable RPM programs.

Our RPM Solutions Include:

RPM Tablet: Intuitive and user-friendly interface; integrates with Bluetooth peripherals for vital signs tracking; seamless data transmission to the LifeStream portal; video conferencing and bidirectional messaging; daily medication and vital signs reminders; customizable settings; optional Personal Emergency Response System (PERS) with fall detection.

RPM Mobile App: Bring-your-own-device (BYOD) solution; supports Bluetooth peripherals for vital signs monitoring; direct data transmission to the LifeStream portal; video conferencing and messaging; daily alerts for medication and readings.

Vital Signs Peripherals: Includes digital scales (standard and bariatric), blood pressure monitors (medium and large cuffs), pulse oximeters, glucometers, thermometers, peak flow meters, and spirometers.

LifeStream Clinical Dashboard and Advanced Reporting Tool: Offers comprehensive capabilities for enhanced patient care and program management. It provides 24/7 remote patient monitoring, enabling continuous oversight of patient health data. The platform supports video conferencing for real-time consultations and facilitates seamless data organization and analysis. It also features robust program evaluation tools, ensuring that healthcare initiatives are effectively assessed and optimized. Additionally, the LifeStream Dashboard integrates smoothly with major EHR and EMR systems such as Epic and Cerner, streamlining workflows and enhancing overall operational efficiency..

Additional Services Include:

Clinical Consulting and Training: Provides essential knowledge and tools for successful RPM program implementation and optimization through on-site or online sessions.

Logistics Management: Comprehensive management including direct shipping, equipment setup, patient enrollment, and ongoing support. We offer:

  • Flexible service options and cost models.
  • Enhanced tracking and notifications.
  • Convenient access to warehousing and refurbishment services.
  • HIPAA compliance and proprietary equipment.
  • Comprehensive reverse logistics and support.

Call Center Monitoring and Alert Management: Certified professionals monitor biometric data and respond according to evidence-based protocols.

Education and Coaching: Personalized health education to support long-term behavior change.

Free RPM Program Assessment: Tracks outcomes and assesses patient satisfaction to evaluate program effectiveness.

Medical Guardian ensures a streamlined RPM program, from logistics to patient care, allowing you to focus on delivering high-quality healthcare.

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Remote patient monitoring (RPM) is a data tracking telehealth tool that enables providers to monitor health information for patients with acute or chronic conditions on an ongoing basis. Connected devices capture patient medical data such as blood pressure and blood glucose, empowering them to take charge of their health and wellness. Providers then monitor their patients’ health with daily updated data, substantially improving the quality of care.

Whether at home, work, or even vacation, your patients can regularly, easily and privately report their health to you, closing the gap between office visits. With remote patient monitoring software, you’ll have everything you need to help your patients, staff, and practice thrive in today’s digital age.

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SeamlessMD provides the leading Digital Care Journey platform for health systems to engage, monitor and stay connected with patients across healthcare journeys (e.g. surgery, oncology, chronic care, women's health, behavioural health). Patients access digital care plans on their own smartphone, tablet or computer and are guided via reminders, education and progress tracking. Providers can receive alerts, monitor patients and access analytics to deliver better care. 35+ clinical studies & evaluations have shown SeamlessMD to help providers reduce length of stay, readmissions, ED visits, phone calls, and costs.SeamlessMD was the first patient engagement platform with direct, turn-key integrations with both Epic (Connection Hub), Oracle Cerner (CODE) and MEDITECH. 

In 2023, SeamlessMD was ranked the #1 solution to improve outcomes and selected as one of the top three solutions to reduce the cost of care, improve the patient experience, and improve the clinician experience in the KLAS Emerging Solutions Top 20 report.

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The Rimidi Platform is a disease management tool that allows the patient and his or her physician to effectively manage diseases together. The comprehensive solution includes remote patient monitoring and chronic care management capabilities, clinical decision support tools, disease management insights, and patient engagement tools, enabling healthcare providers to identify gaps in care management and the steps needed to close those gaps.

Rimidi combines patient-generated health data from connected devices with clinical data from EHRs to drive patient-specific clinical insights and actions via embedded clinical decision support cards. The platform integrates with glucometers, CGMs, blood pressure cuffs, scales, pulse oximeters, digital inhalers, and more.

Rimidi's platform supports disease management for the following conditions: 

  • Diabetes
  • Hypertension
  • Heart Failure
  • Obesity
  • Chronic Kidney Disease
  • Maternal Health, including antepartum and postpartum hypertension or diabetes
  • COPD
  • Asthma
  • Fatty Liver
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AVIA Marketplace offers a product grid that is a comprehensive resource for health care buyers in their research journey. The grid showcases products from leading vendors and ranks them based on compatibility level and market presence. This approach ensures that the products listed are not only relevant to the buyer's needs but also established in the market. With AVIA Marketplace's product grid, health care buyers can make informed decisions and select products that meet their specific requirements.

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A Buyer's Guide to

Remote Monitoring (RPM): Buyer’s Guide

What is remote patient monitoring?

Remote patient monitoring (RPM) is the ability for patients to share biometric and other data from a non-clinical setting, like their home, with their care team as part of a provider-supported program of care. Populations who most benefit from RPM are patients with uncontrolled chronic conditions such as hypertension, congestive heart failure, and diabetes; seniors with multiple and complex conditions; and patients with a rising risk of the conditions listed above.
When implemented well, remote monitoring can have a profound impact on both patients and providers. By removing the need for patients to go to a physical hospital or outpatient facility for routine monitoring, it makes it easier for them to receive the care they need, when they need it, improving their adherence to a care plan and helping them be more engaged in self-care. RPM can also enable the care team to operate more efficiently by enabling lower-licensed members of the care team to monitor incoming data and escalate issues to physicians as needed.
Remote patient monitoring can be used for a variety of clinical activities, but the top two use cases are:
Post-hospitalization recovery: Care plan adherence, condition surveillance, wound/pain management, education, clinical interventions, rehab to prevent readmission
Ambulatory/Primary care management: Monitoring biometric data, medications, and symptoms; providing education and coaching to prevent unnecessary hospital utilization
The case for remote patient monitoring
Creating a remote patient monitoring strategy should start with the questions: “What problem are we trying to solve, and what is the value to be gained for our patients and our business?” Your RPM service can power up several benefits to multiple stakeholders. For health systems that operate under a fee-for-service model or are shifting to a fee-forvalue model, remote patient monitoring offers unique and substantial benefits, from increasing capacity and driving revenue to increasing opportunities for shared savings or reducing the risk of penalties associated with avoidable utilization.
Fee-for-service
Health systems primarily using a fee-for-service model are finding significant value in remote patient monitoring due to improved patient experience and increased revenue when implemented at scale. RPM allows patients to have a stronger connection to their care team, driving satisfaction and loyalty, while new reimbursements for RPM services can enhance margin. A number of research studies have demonstrated patient satisfaction in the ninetieth percentile, as indicated by likelihood to recommend and user friendliness. From a direct reimbursement lens, it’s estimated that the total monthly reimbursement for RPM is up to $120 per Medicare beneficiary.
Fee-for-value
Health systems that are making the move to fee-for-value are increasingly looking to RPM to help them reduce costs and support people’s best health, using real-time data to prevent or slow disease progression and avoidable utilization. These systems - and their patients - are seeing value in RPM due to improved clinical outcomes and quality of life, reduced readmissions and avoidable ED visits, and increased use of primary care services. Studies from Mayo Clinic, Kaiser Permanente, Veterans Health Administration, and members of the AVIA Network, such as Froedtert & The Medical College of Wisconsin, report reduced hospitalizations and shorter lengths of stay when hospitalized. Many health systems operating with more value-based arrangements have been experimenting with a wide variety of RPM capabilities, either during COVID-19 or before. These early adopters are now looking to build an integrated, enterprise-wide RPM strategy to scale what’s working with greater efficiency and impact.
At Geisinger, we have experience within the RPM ecosystem, including using connected device and deviceless monitoring for many years. As the next step towards building comprehensive hybrid care models, we are developing a robust, enterprise-wide RPM strategy using a framework that will support the people, process, and the technology. Geisinger aims to scale our RPM operations, onboard modern technologies, and increase patient-member engagement strategies to gain timely insight of our patient’s health and aid in delivering personalized interventions.
—Rebecca Stametz
Vice President of Digital Transformation at Geisinger

What good looks like in remote patient monitoring

Beyond device enablement

FDA-approved medical devices such as connected blood pressure cuffs and glucometers are an essential part of remote patient monitoring, but many of the leading solutions offer more extensive capabilities, including:
  • Multimodal data collection, including connected biometric data feeds as well as patient reported outcomes
  • Configurable alerts to trigger interventions and virtual visits
  • Engaging patient education and intelligent virtual coaching
  • Integrations with EHRs, call systems, physician ordering solutions, and other technologies to simplify enrollment, billing, and evaluation
  • Analytics, such as intuitive dashboards, automated care plans, and other clinical decision supports.
“For several years, Presbyterian Healthcare has operated a program of home-based care for its most frail Medicare Advantage members. We are always looking for ways to improve the outcomes of that program and turned to the idea of remote monitoring, adding to the extensive in-person services currently offered. "Our goals when looking at RPM solutions were to provide our patients and their families an easy 'one button' method to contact our team, and for our team to contact them. We also wanted the ability to understand our patients’ daily needs and receive alerts that might indicate a change in condition, as well as frequently monitor and contact them when they are in transition between care settings. Finally, we wanted tools, like stethoscope and otoscope capabilities, that could serve as ‘eyes and ears’ for our physicians.”

"Thanks to AVIA’s help, we found a vendor that fits these needs and more, with our pilot launching now. We anticipate being able to expand the population served significantly with the efficiencies from our new program.”
—Dr. Nancy Guinn
Consultant, Center to Advance Palliative Care and former Medical Director, Clinical Transformation, Population Health at Presbyterian Healthcare Services.

Finding the right remote monitoring solutions

When searching for remote patient monitoring solutions, health systems have three primary options based on their strategic priorities, population health challenges, technology gaps, and operational opportunities:
Non-connected solutions rely on devices provided by payers or health systems to collect data and promote patient engagement, using text and interactive voice response (IVR) as the engagement mechanism. These cost-effective solutions cater to a broader patient base, including those with limited technology access or literacy. Offering dozens of care pathways and education libraries, they are especially advantageous for managing larger, rising risk populations. These solutions are typically used in a fee-for-value environment due to the program economics and early days in using the new CMS Remote Therapeutic Monitoring reimbursement. Some clinicians are not as comfortable relying on patient reported outcomes as compared to data collected through connected devices, but that position is modifying as experience, and results, grows
Condition-specific solutions offer in-depth content and features with focused devices for one single condition or episode of care, including perinatal, orthopedic, and pulmonary patients. These solutions are highly engaging for a critical period of time, increasing patient satisfaction and loyalty, though they are more difficult to scale to other use cases.
Connected solutions offer a high-touch, high-tech platform for the greatest number of use cases. They typically offer a wide variety of hardware, including preferred devices, robust patient- and provider-facing software, and optional logistics and/or clinical services. The best solutions offer an equitable patient experience to support non-English speaking patients, and others with limited literacy, cognitive, and/or functional difficulties. The major benefit of these tools is their flexibility although these solutions may require a heftier investment and a targeted approach for focused deployment.
There’s a strong business case to be made for implementing a remote monitoring system, both in fee-for-service and fee-for-value environments. Outside of that, we routinely hear from our health system members that they want to do what’s right for patients and provide the highest level of care, even after patients leave the four walls of the hospital.
Diya Vuthandam
—Diya Vuthandam
Senior Analyst, AVIA Center for Care Transformation

Enabling remote patient monitoring success at your health system

Remote patient monitoring can be a lifeline for hospitals when treating the increasing number of patients with chronic conditions and can be expanded to provide proactive services to rising risk patients from the comfort of their own homes. When done well, RPM can provide significant value for patients, improve clinical outcomes, and serve as a revenue driver for health systems.
If you’re looking for a partner to help you make sense of the strategic considerations in the complex RPM landscape, the team at AVIA’s Center for Care Transformation is here to help - contact us today to get started
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