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Best Virtual Nursing Products

Best Virtual Nursing Products

Virtual nursing is the ability to provide nursing services through an electronic platform. Nurses (RN’s and NP’s) provide a variety of virtual tasks while assessing, planning and evaluating patient outcomes, taking interventions as appropriate. They can also provide support to to bedside nurses. The difference is in how the care is delivered.

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Virtual Nursing: Products


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Andor Health was born over 4 years ago with a single mission; to fundamentally change the way in which care teams, patients, and families connect and collaborate. By harnessing the latest innovations in OpenAI/GPT models, our cloud-based platform unlocks data stored in source systems - such as electronic medical records - to deliver real-time actionable intelligence to care teams within ubiquitous virtual collaboration platforms like Zoom. By perfecting communication workflows, our platform accelerates time to treatment, decreases clinician burnout, and drives better patient outcomes.  

Healthcare institutions and providers use ThinkAndor® to enable providers to configure patient and clinician interactions with ubiquitous team collaboration platforms. This eliminates the need to manage added applications. ThinkAndor® enables a frictionless virtual interaction allowing physicians and patients to communicate without being distracted by disjointed technologies during a virtual consultation. 

ThinkAndor is the only integrated virtual collaboration platform that can truly bring together all aspects of outpatient, inpatient, post-acute and at home virtual care collaboration through the 5 Pillars of Virtual Health: Virtual Visits, Virtual Hospital, Virtual Patient Monitoring & Care Management, Virtual Team Collaboration, and Virtual Community Collaboration. 

Features include:

  • Virtual visits launched from the EHR
  • Voice-to-text clinical notes
  • Real-time alerts and notifications
  • Secure collaboration channels
  • ThinkAndor® AI Bot provides relevant content and clinical context to visits and care teams
  • Device-agnostic virtual rounding, nursing, sitting and remote consults to power the virtual hospital
  • Remote specialty consults such as Tele Stroke, Tele Psych, and Tele ICU
  • Access to a virtual on-demand network
  • Multi-room/patient virtual sitting for a variety of risk types
  • Virtual nursing to address staffing shortages

In 2020, Microsoft M12 took an investment position in Andor Health and works very closely to optimize virtual interactions leveraging OpenAI and GPT. Since then, Andor Health has grown to serve over 70,000 providers and over 500 hospitals leveraging the Andor Health platform across the US, Canada, and UK. Orlando Health, Medical University of South Carolina, Tampa General Hospital, Yale New Haven, and the National Institutes of Health are among some of the most notable. You may find some of our most prestigious partners here, https://andorhealth.com/partners.html. 

Most Importantly, Black Book has ranked Andor Health as the #1 Virtual Care Collaboration Solution with the Highest Client Satisfaction in 2023! Black Book Market Research used 18 key performance areas of operational excellence to rank Virtual Care Solutions vendors, and recognized Andor Health as the Highest in Client Satisfaction.  More importantly, Black Book reached out to nearly 1000 provider organizations, hospitals, and health systems to perform this independent market evaluation with Andor Health taking  #1 in 13/18 key performance indicators across all 5 pillars of virtual health & collaboration! This success is a proven indicator of Andor Health’s focus to empower clinicians and care teams with distinct, AI-powered virtual collaboration experiences. 

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product capabilities
Access & Scheduling
Intake & Virtual Waiting Room
Virtual Encounter
Diagnosis & Documentation
Billing, Orders, & Follow Up
Technical Support
Flexible Staffing
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Leading Health System
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Leading Health System
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Leading Health System
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Artisight redefines the possibilities of healthcare through its Smart Hospital Platform and solutions for virtual care, quality improvement, and care coordination. Anchored in deep clinical knowledge and industry-defining artificial intelligence, Artisight’s state-of-the-art computer vision and robust multi-sensor network adapts in real-time to specific environments and workflows, unlocking previously inaccessible data and ensuring seamless integration into your healthcare ecosystem.

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product capabilities
Virtual Encounter
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Leading Health System
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Leading Health System
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Leading Health System
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Leading Health System
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Patients and family can leverage Vibe Health Engage to learn about their diagnosis, what to expect during their hospital stay, and how to care for themselves after discharge. They can also use the platform to interact with their care team and hospital staff with interactive surveys, condition-specific education, digital service requests, meal ordering, communication tools, and entertainment/relaxation. 

Engage can greet patients by their preferred name as they enter their room while customized calming content plays, setting the tone for a stay that’s as relaxing and restful as possible with personal touches. Engage helps communicate that patients are recognized not just as patients, but as people. 

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Leading Health System
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Leading Health System
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Leading Health System
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Leading Health System
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Ease the burden on care teams with an AI-powered solution that provides virtual monitoring around the clock, in every room. The care.ai Platform continuously monitors for potential risks and notifies care teams before problems arise.


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Leading Health System
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Leading Health System
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Leading Health System
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Leading Health System
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A voice and image-based conversational AI-powered synthetic human clinically validated to collect more complete and actionable patient data than doctors

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product capabilities
Contextual understanding
Interoperability
Data security and privacy
Naturalistic interaction
Scalability
Adaptability
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Leading Health System
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Leading Health System
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The Clinical Action Platform is the first computer vision powered telemedicine platform for hospitals. It seeks to drive the cost of basic telemedicine to zero and create value through the solution's flexibility and AI insights. It consists of three components: Patient Central - Centrally monitor patients- early warning, virtual assessments, e-Sitting, eICU light, etc. Care Connect - Mobile connectivity for doctors, nurses and other care providers. Access AI observation of patients and instantly connect via realtime telemedicine. Family Care Connect - Share information with loved ones about what’s happening in the patient’s room and instantly connect for video visits.
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product capabilities
Virtual Encounter
Technical Support
Analytics
Analytics
Bidirectional Communication
Integration & Interoperability
Operational Support
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key clients
Leading Health System
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Leading Health System
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Leading Health System
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Leading Health System
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In 2008, AvaSure deployed the TeleSitter in its first U.S. hospital. The AvaSure TeleSitter is a continuous virtual care solution deployed for patients at higher risk of hurting themselves or their caregivers. Before AvaSure, hospitals deployed one-to-one nurse assistants to keep patients safe. Now in use across the U.S., the TeleSitter has helped to address the falls problem and now goes far beyond the initial application to solve a wide range of patient safety, quality, and workflow challenges.

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Leading Health System
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Leading Health System
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Leading Health System
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Leading Health System
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Whole-Person Virtual Care for All. The technology to connect, expertise you can trust and the power to improve health

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Leading Health System
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Leading Health System
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Leading Health System
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You can build custom automation pathways for clinical workflows, patient engagement, and staff processes. Use the integrated automation tools in the platform to create triggers and automated workflows.

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product capabilities
Seamless Care Team Workflows and Accessibility
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Leading Health System
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Leading Health System
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Leading Health System
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Leading Health System
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MyEleanor changes everything. She defines Collaborative AI, a future for population health and care management. Eleanor is able to conduct clinical conversations with patients. She is engaging, compassionate and empathetic building a relationship of trust with patients. MyEleanor also remembers, so the patient isn’t burdened by start-from-scratch syndrome.

What’s more, Eleanor not only understands clinical content but is capable of advanced voice analytics, which means understanding not just what the patient says, but how they say it, detecting hospitilzation risk from the "music" of their voice.

Thanks to our pioneering Collaborative AI model, Eleanor immediately integrates into workflows and her conversations gather patient information unlike anything else in healthcare. It’s like finance suddenly gave you approval to hire as many people as you need to manage entire risk populations.

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product capabilities
Contextual understanding
Interoperability
Data security and privacy
Naturalistic interaction
Scalability
Adaptability
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key clients
Leading Health System
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Leading Health System
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Leading Health System
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Buyer's Guide


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A Buyer's Guide to

Virtual Nursing

What is virtual nursing?
Virtual nursing is the ability to remotely provide nursing services through an electronic platform. Nurses (RNs and NPs) provide a variety of virtual tasks while assessing, planning and evaluating patient outcomes, intervening as appropriate utilizing the Nursing Process. The key difference is they are interacting virtually. We are currently seeing a rising interest in providing Virtual Nursing bedside support to staff nurses.

Virtual nursing capabilities

Framed as a set of capabilities instead of individual virtual tasks to support a variety of use cases such as staffing, virtual nursing solutions can support nursing staff and balance workloads with a spectrum of tasks that range from low to high complexity. Virtual nursing is not a band-aid solution to short-term staffing woes- it’s an innovative new model of care.
Virtual sitters Virtually monitoring patient safety to prevent falls
Virtual triage Performing virtual assessments for low-acuity conditions
Virtual visits Providing virtual visits to support access for a variety of medical conditions
Care coordination: primary and specialty care Providing virtual visits to support access, chronic care management, and remote monitoring
Care coordination: care transitions Assisting with discharge planning to enable smooth and timely transitions
Health at home Providing virtual hospital care at home for complex patients and creating inpatient capacity
Virtual bedside support Providing bedside nurses with virtual support, including documentation, admission and discharge support, patient and family teaching, quality rounding and mentoring of newer nurses
e-ICU Providing critical care services to patients and nurses at the bedside
Command center Driving system capacity and throughput via a centralized hub

Health systems must tackle a number of challenges in order to achieve the Quadruple Aim, like tight margins, staffing shortages, new reimbursement models, and an aging population. Health systems that adopt virtual nursing care models are better positioned to tackle these challenges in the near term and in the years ahead.
Linda Lockwood
—Linda Lockwood
RN, MBA Senior Advisor AVIA

virtual nursing use cases

The case for virtual nursing support

Hospital labor costs have risen more than a third over pre-pandemic levels, and contract labor is largely to blame1. In 2019, contract labor accounted for 2 percent of labor costs, but by 2022, its share of labor expenses had risen to 11 percent. During that same period, patient acuity rose by 10 percent and average length of stay increased by 19 percent.
While labor costs, patient acuity, and average length of stay continue to rise, the nursing profession faces a staffing crisis. Experienced baby-boom generation nurses are retiring in droves, while other nursing veterans are leaving or intend to leave due to poor job satisfaction and burnout. In one survey of 800,000 nurses in the U.S., just 15 percent of hospital nurses said they would continue in the same job for another year2. With fewer experienced nurses to oversee complex care, novice nurses-who are more likely to make medication errors or miss signs of life-threatening conditions-are left to pick up the slack.
Virtual nursing models of care extend reach and capabilities for bedside nurses and lessen the load for nurses at any experience level. Patient care improves and troubling signs are less likely to go unnoticed. Bedside nurses can practice at the top of their licenses as they benefit from additional training and mentorship, improved engagement, reduced fatigue, and better morale.

Virtual nursing by the KPIs

Key performance indicator Demonstrated virtual nursing impact 3 4
Overtime costs
Travel nurse expense
Reduce end-of-shift overtime costs 11.95%
Reduced travel nurse FTE from 172 to 98
Staff turnover
Labor costs
Providing critical care services to patients and nurses at the bedside
Length of stay and readmissions 12.6% decrease in LOS and 37.7% reduction in readmissions through use of virtual case managers
Quality of care 50% decrease in falls and falls with injury through use of virtual sitters
HCAHPS scores 20% increase in HCAHPS scores for “Communication with Nurses” through use of virtual nursing support for bedside nurses

Organizing for success with virtual nursing

  • Start small. Identify the biggest pain points for your bedside staff and take baseline measures. Prioritize two or three items to support the care team.
  • Revisit your staffing model. Consider recruiting virtual nurses from those who no longer wish to work bedside. Encourage existing staff to take rotations as virtual nurses.
  • Select your technology. Review current technology to understand bigger picture needs and look for solutions that can tie those needs together.
  • Select a pilot site. Involve staff in the creation of a pilot program. Tailor the program to fit the patient mix and requirements.
  • Select your key performance indicators. Choose both process and outcome measures and map them to your goals. Measure your progress against baseline data to gauge success.

Make sure you visit AVIA Marketplace ahead of your next purchasing decision for unbiased third-party information, ratings, and reviews for hundreds of the leading digital health companies and solutions.
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