Best Patient Education Products
Best Patient Education Products
Currently, we have identified 97 digital solutions in the patient education space, many of which integrate with leading systems like Epic, Cerner, Meditech, Allscripts, McKesson and others. This means you can choose a patient billing and payment solution that meets the unique needs of your healthcare organization and patients.
What’s more, our verified client data for these solutions shows that over 100 health systems are already using patient education solutions. This demonstrates the growing acceptance of this technology among healthcare providers as a means of improving the delivery of tailored health education content to the patient through the care continuum.
Patient education is a crucial aspect of healthcare management that enables patients to better understand their health conditions, adhere to care plans, and improve their outcomes. Traditional methods of patient education, such as conversations with providers and paper materials, can be time-consuming and ineffective. That's why AVIA Marketplace suggests a range of digital patient education solutions that automate and personalize the process, delivering condition-specific health education to patients at the right time and place in their care journey.
On this page, you'll find a curated list of patient education tools from top vendors in the industry. These solutions provide tailored health education content, empowering patients with the knowledge and tools they need to take an active role in their healthcare. With best-in-class digital education solutions that go beyond delivering relevant information at the right time, we aim to help healthcare providers select technology that improves patient satisfaction scores, care plan adherence, and outcomes.
With AVIA Marketplace, you'll have access to the latest and most innovative patient education solutions that can help improve your healthcare organization's patient engagement and outcomes.
helpful tools
Patient Education: Products
97 products
SeamlessMD provides the leading Digital Care Journey platform for health systems to engage, monitor and stay connected with patients across healthcare journeys (e.g. surgery, oncology, chronic care, women's health, behavioural health). Patients access digital care plans on their own smartphone, tablet or computer and are guided via reminders, education and progress tracking. Providers can receive alerts, monitor patients and access analytics to deliver better care. 35+ clinical studies & evaluations have shown SeamlessMD to help providers reduce length of stay, readmissions, ED visits, phone calls, and costs.SeamlessMD was the first patient engagement platform with direct, turn-key integrations with both Epic (Connection Hub), Oracle Cerner (CODE) and MEDITECH.
| EMRs supported | Allscripts, Cerner, Epic +1 more |
| Solutions | Non-connected Platform - Remote Monitoring, Condition Specific Remote Monitoring, Ongoing Self Service Education Platforms, Pre-Visit Education Tools |
| Keywords | remote patient monitoring, patient engagement, digital patient engagement +5 more |
| Categories | Remote Monitoring (RPM), Patient Education |
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Orbita is the connective tissue between providers and patients to make navigating healthcare easier. We partner with healthcare organizations to implement smart virtual assistants, powered by generative and conversational AI, that engage patients across web, text and voice channels. Our solutions – which meet critical privacy and security standards – help providers improve operational efficiency by automating workflows as they face the challenges of labor shortages, while also capturing revenue generated by routine, chronic and preventative care.
| EMRs supported | Epic, Cerner, Meditech +7 more |
| Solutions | Voice Solutions, Chat Solutions, Ongoing Self Service Education Platforms, Conversational & Visual IVR Tools, Natural Language Processing Platforms, Conversational AI |
| Keywords | patient acquisition, digital front door, engagement +2 more |
| Categories | Risk Identification & Stratification, Customer Service, Coding & Documentation +6 more |
Imagine the impact if you had the time to call every patient every day to let them know what to expect, know and do. Care teams would have real-time visibility into risk status and patients would have a superior outcome and experience.
With GetWell Loop, care teams can engage all patients across their care journey through automated virtual check-ins. By sending the right information at the right time, our digital care management software identifies patients in real time who need help. Care teams are able to reach more patients and proactively intervene before costs and complications escalate, and patients feel like their care team is with them every step of the way.
- Focus care teams on the right patient at the right time
- Automatically deliver daily touch points for each patient
- Remotely monitor staff without devices and receive actionable data that provides a real-time window into the patient
- Reach more patients without adding staff and allow teams to manage by exception Increase revenue and reimbursement payments
- Drive positive provider reviews and ratings
| EMRs supported | Epic, Cerner, athena +9 more |
| Solutions | Non-connected Platform - Remote Monitoring, Condition Specific Remote Monitoring, Pre-Visit Education Tools |
| Keywords | remote monitoring |
| Categories | Remote Monitoring (RPM), Patient Education |
Andor Health was born over 4 years ago with a single mission; to fundamentally change the way in which care teams, patients, and families connect and collaborate. By harnessing the latest innovations in OpenAI/GPT models, our cloud-based platform unlocks data stored in source systems - such as electronic medical records - to deliver real-time actionable intelligence to care teams within ubiquitous virtual collaboration platforms like Zoom. By perfecting communication workflows, our platform accelerates time to treatment, decreases clinician burnout, and drives better patient outcomes.
Healthcare institutions and providers use ThinkAndor® to enable providers to configure patient and clinician interactions with ubiquitous team collaboration platforms. This eliminates the need to manage added applications. ThinkAndor® enables a frictionless virtual interaction allowing physicians and patients to communicate without being distracted by disjointed technologies during a virtual consultation.
ThinkAndor is the only integrated virtual collaboration platform that can truly bring together all aspects of outpatient, inpatient, post-acute and at home virtual care collaboration through the 5 Pillars of Virtual Health: Virtual Visits, Virtual Hospital, Virtual Patient Monitoring & Care Management, Virtual Team Collaboration, and Virtual Community Collaboration.
Features include:
- Virtual visits launched from the EHR
- Voice-to-text clinical notes
- Real-time alerts and notifications
- Secure collaboration channels
- ThinkAndor® AI Bot provides relevant content and clinical context to visits and care teams
- Device-agnostic virtual rounding, nursing, sitting and remote consults to power the virtual hospital
- Remote specialty consults such as Tele Stroke, Tele Psych, and Tele ICU
- Access to a virtual on-demand network
- Multi-room/patient virtual sitting for a variety of risk types
- Virtual nursing to address staffing shortages
In 2020, Microsoft M12 took an investment position in Andor Health and works very closely to optimize virtual interactions leveraging OpenAI and GPT. Since then, Andor Health has grown to serve over 70,000 providers and over 500 hospitals leveraging the Andor Health platform across the US, Canada, and UK. Orlando Health, Medical University of South Carolina, Tampa General Hospital, Yale New Haven, and the National Institutes of Health are among some of the most notable. You may find some of our most prestigious partners here, https://andorhealth.com/partners.html.
Most Importantly, Black Book has ranked Andor Health as the #1 Virtual Care Collaboration Solution with the Highest Client Satisfaction in 2023! Black Book Market Research used 18 key performance areas of operational excellence to rank Virtual Care Solutions vendors, and recognized Andor Health as the Highest in Client Satisfaction. More importantly, Black Book reached out to nearly 1000 provider organizations, hospitals, and health systems to perform this independent market evaluation with Andor Health taking #1 in 13/18 key performance indicators across all 5 pillars of virtual health & collaboration! This success is a proven indicator of Andor Health’s focus to empower clinicians and care teams with distinct, AI-powered virtual collaboration experiences.
Award-winning AI for healthcare.
The Avaamo Difference:
- Our deep healthcare experience and dedicated team ensures constant investment, innovation, and focus.
- Our multi-year relationship with Epic exposes us to new APIs and the most thorough Al automation for Epic.
- We deliver the fastest deployment due to our robust library of healthcare skills and workflows.
- We are the only HIPAA-compliant conversational Al platform to ensure protection of personal healthcare information.
- We offer omnichannel deployment out-of-the-box including Al voice interactions in the contact center.
| EMRs supported | Epic |
| Solutions | Chat Solutions, Natural Language Processing Platforms, Conversational & Visual IVR Tools, Virtual Assistants for Patient Questions, Conversational AI |
| Keywords | conversational ai, ai, ivr +3 more |
| Categories | Risk Identification & Stratification, Customer Service, Coding & Documentation +6 more |
WELL is the enterprise-proven patient communication platform. Control all patient communications, whether they're automated, direct, or from your vendors. Switch seamlessly between automated messages and real-time (live) interactions—delivered the way your patients want.
| EMRs supported | Epic, Cerner, Meditech +7 more |
| Solutions | Virtual Assistants for Patient Questions, Patient-Provider Messaging Tools, Text Solutions |
| Keywords | None provided |
| Categories | Care Transitions, Customer Service, Scheduling +3 more |
The Mytonomy Cloud for Healthcare is an end-to-end enterprise platform to educate and engage patients from discovery through discharge with high-quality video content and intelligent engagement.
We are both a content producer and a cloud software provider, enabling unique benefits.
- Mytonomy produces evidence-based, cinematic quality, microlearning patient education (short 1 to 3-minutes) via 3000 broadcast ready episodes today (and growing).
- We deliver our content, your content and any 3rd party content to patients on behalf of the provider, through our modern, cloud-based streaming platform that has unique engagement capabilities throughout.
- Providers can upload additional videos or handouts at any time and these are delivered alongside Mytonomy's award-winning libraries, spanning ALL major conditions and procedures such as Ortho, Cardiac, Oncology, Neuro, Labor and Delivery, GI and much more.
Mytonomy's studio can easily update and change any off-the-shelf content to personalize and tailor the solution to meet your organization's needs.
- Our easy-to-use user interface leads to high user engagement rates, forming a foundation for your patient shared-decision making, marketing outreach and digital front-door, or enterprise-wide patient education and engagement approach that modernizes ambulatory and inpatient pre/post visit preparation and discharge.
We routinely help clients consolidate legacy education vendors and replace them with Mytonomy's single platform helping to reduce unnecessary costs and modernize.
Mytonomy goes beyond white-labeling to tailor and personalize the libraries to your institutional needs.
- We support any level of tailoring needed by your institution. We come out of the box with highly diverse content that supports Diversity, Equity and Inclusion (DEI) goals.
Mytonomy Cloud for Healthcare can be used as a stand-alone portal or integrated with your EHR or CRM to trigger content automatically.
- No app to download, as Mytonomy's entire solution is mobile-responsive enabling patients to participate in their decision-making or to receive better discharge and recovery instructions.
- All 24/7 on any device at any time including smart TV's, Tablets, Phones and Computers.
At the end of the day, Mytonomy is helping to drive a better experience and healthier outcomes at home or in the hospital/clinic.
| EMRs supported | Epic, Cerner, Meditech +6 more |
| Solutions | Content Creators, Digital Patient Education Platforms, Perioperative Patient Self-Management Tools, Digital Advance Care Planning Solutions, Clinical Trial Navigation, Ongoing Engagement & Support Tools for Cancer Patients |
| Keywords | asynchronous care, digital front door, digital health platform +42 more |
| Categories | Oncology, Care Transitions, End-of-Life Care +1 more |
Sanctuary Health is a leading provider of studio-grade, masterclass-style healthcare educational content. Our videos are meticulously crafted to deliver a premium learning experience that engages and empowers patients to manage their health effectively. Our content is highly flexible and can be tailored to fit within a standardized care journey, prescribed by a physician, or delivered at the patient’s convenience. With our mobile-optimized and highly customizable format, patients can easily access our videos on any device, in any language, and at any time. Our solution is designed to help healthcare providers improve patient outcomes and reduce costs by delivering high-quality, personalized patient education.
| EMRs supported | Would prefer not to disclose |
| Solutions | Diabetes Education and Management Applications for Patients, Digital Patient Education Platforms, Chronic Disease Education |
| Keywords | telemedicine, virtual care, asynchronous care +16 more |
| Categories | Care Transitions, Improving Engagement & Self-Management, Patient Education +1 more |
GetWell Inpatient is the industry’s leading patient engagement software solution for hospitals. Our dynamic, omni-channel solution proactively delivers the right information at the right time to patients, empowering them to self-manage and equipping staff with the insights needed to deliver excellent service and higher quality care. Whether you’re seeking to lower readmissions, reduce length of stay, prevent falls, improve patient satisfaction or provide a more robust patient entertainment system, GetWell Inpatient delivers.
- Empower patients and families to be active participants in their care
- Proactively guide patients through personalized pathways
- Allow patients to order meals and control their environment Capture patient satisfaction and needs in real-time Automate routine tasks and documentation for staff
- Offload non-clinical tasks
- Prepare patients for successful discharge
- Engage patients through any modality — TV, Tablet or BYOD
| EMRs supported | None provided |
| Solutions | Bedside Communication, Information & Entertainment Systems, Point of Care Education Tools |
| Keywords | None provided |
| Categories | Patient Education |
This off-shoot of MyChart provides online tools for patients already admitted into the hospital to track progress toward discharge.
| EMRs supported | None provided |
| Solutions | Bedside Communication, Information & Entertainment Systems, Inpatient Point-of-care Education Platforms, Digital Patient Room Whiteboard |
| Keywords | None provided |
| Categories | Clinical Communication, Human Capital Management , Patient Education |
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Buyer's Guide
Contents
Contents
A Buyer's Guide to
Patient Education
Patient education is a critical aspect of the modern care delivery experience and when leveraged appropriately, can positively impact every part of the care continuum. Read our comprehensive guide to learn the key components of digital education and what to look for when choosing a solution for your health system.
What is patient education?
Patient education is the ability to supply tailored health education content to the patient throughout the care continuum. Robust patient education offerings provide benefits such as better care plan adherence, improved outcomes, and higher patient satisfaction scores. The leading digital solutions automate the process, delivering condition-specific health education to patients at the right time and place in their care journey.
Ongoing self-service patient education is accessible on demand anywhere, at any time, and can range from web-based health libraries to personalized content on mobile apps. Full-service patient education solutions fulfill two key roles:
Content curators that create educational content or source clinically validated material from third-parties.
Content aggregators that deliver educational materials and engagement opportunities to patients and consumers.
The case for personalized digital patient education
Best-in-class digital education goes beyond delivering relevant information at the right time and provides content that adjusts to accommodate the health needs of individual patients. Personalized education reflects medication regimens, comorbid conditions, health changes, demographic information, and support networks, and is delivered via a patient's preferred channels at the right time of day and in a format that is most accessible to them. Leading solutions continuously track how and when patients consume content to further fine-tune each individual care journey and effectively engage each patient.
When and where patient education is consumed
While the steps remain unchanged between digital and manual processes, an end-to-end automated solution alleviates the administrative burden and virtually eliminates errors that can lead to delays and denials.
Pre-visit:
Educational materials sent prior to visits to prepare patients and set expectations, typically transmitted via the patient portal or email. Formats may include written instructions, videos, infographics or illustrations. The health system typically initiates this one-time delivery..
Point of care:
Educational materials delivered in the exam room or clinic in real time, including new or refresher content to ensure patient comprehension and retention. Patients commonly receive this information through interactive monitors, screens, or tablets.
Post-encounter:
Diagnosis-specific and medically reviewed content delivered once or as part of an ongoing care plan. Materials are often sent via patient portal or email.
We've seen a shift in the market away from solutions that focus solely on content creation and toward solutions that function as content delivery mechanisms. It's important for health systems to understand whether they need more engaging and personalized content, a delivery mechanism, or both. Purchasing decisions should be made within the context of the health system’s digital strategy so that a digital education solution doesn’t become just another siloed ‘thing’ that patients receive. Instead, it should be included as part of their broader care journey throughout the entire health system.
—Marisa Furney
Healthcare Consumerism Expert for AVIA
What leading patient education solutions offer
Accurate and relevant content
Content is accurate and in the best interests of the patient with no commercial bias, is continuously updated to reflect the latest studies and findings so patients can feel confident in their decision making, and is relevant to the patient’s immediate needs.
Content is accurate and in the best interests of the patient with no commercial bias, is continuously updated to reflect the latest studies and findings so patients can feel confident in their decision making, and is relevant to the patient’s immediate needs.
Records historical context
Leading patient education solutions automatically note when patients receive materials and gauge their comprehension and engagement. Clinicians can avoid repeatedly sending the same information and leverage tracking data to reinforce critical messages and support care plan adherence.
Leading patient education solutions automatically note when patients receive materials and gauge their comprehension and engagement. Clinicians can avoid repeatedly sending the same information and leverage tracking data to reinforce critical messages and support care plan adherence.
Interactive and multimodal interfaces
Education should be delivered through a variety of formats (e.g., print, video, or audio) and modalities (e.g., websites or mobile apps) to capture patient attention and improve their comprehension. Engaging and user-friendly interfaces, like drag-and-drop functionalities, can help patients visualize their medical conditions and find materials around topics that are relevant to them. In-the-moment reminders through augmented reality encourage patients to make health-conscious choices and changes.
Education should be delivered through a variety of formats (e.g., print, video, or audio) and modalities (e.g., websites or mobile apps) to capture patient attention and improve their comprehension. Engaging and user-friendly interfaces, like drag-and-drop functionalities, can help patients visualize their medical conditions and find materials around topics that are relevant to them. In-the-moment reminders through augmented reality encourage patients to make health-conscious choices and changes.
Guided and personalized care journeys
With condition-specific journeys or pathways, providers are better equipped to guide patients through the next steps in their care plans and provide targeted interventions when appropriate. Personalized materials empower patients with information about risks and benefits of different treatment options so they can form their own preferences and share in the decision-making process.
With condition-specific journeys or pathways, providers are better equipped to guide patients through the next steps in their care plans and provide targeted interventions when appropriate. Personalized materials empower patients with information about risks and benefits of different treatment options so they can form their own preferences and share in the decision-making process.
Easy-to-understand materials
Leading solutions can tailor content to patient comprehension and health literacy, and pair straightforward text with medical illustrations to simplify concepts and maximize understanding. With software design that applies current health literacy principles, patient education solutions can help clarify diagnoses, support shared decision-making, and build trust between patients and providers. Multilingual functionality is key to supporting patients in their preferred languages.
Leading solutions can tailor content to patient comprehension and health literacy, and pair straightforward text with medical illustrations to simplify concepts and maximize understanding. With software design that applies current health literacy principles, patient education solutions can help clarify diagnoses, support shared decision-making, and build trust between patients and providers. Multilingual functionality is key to supporting patients in their preferred languages.
Integrates with care team workflows
Automated patient education should minimize the care team workload and incorporate into existing workflows with functionality like content suggestions based on patient health history, tagged favorites and folder access. Educational content should be quickly accessible and displayed alongside contextual data that shows care managers how other members of the team assigned them. Relevant health data must be accessible in real time to help care managers prepare for calls, use during encounters, or send as part of follow-up.
Automated patient education should minimize the care team workload and incorporate into existing workflows with functionality like content suggestions based on patient health history, tagged favorites and folder access. Educational content should be quickly accessible and displayed alongside contextual data that shows care managers how other members of the team assigned them. Relevant health data must be accessible in real time to help care managers prepare for calls, use during encounters, or send as part of follow-up.
Integrates with the EHR
Current solutions refer to patient medical records, diagnoses, visit history, and the current clinical encounter to provide personalized, condition-specific content that can be shared through the patient portal at any time. A good solution supports a mix of traditional and custom orders and results interfaces, with integrations that include (but are not limited to) Health Level Seven
Current solutions refer to patient medical records, diagnoses, visit history, and the current clinical encounter to provide personalized, condition-specific content that can be shared through the patient portal at any time. A good solution supports a mix of traditional and custom orders and results interfaces, with integrations that include (but are not limited to) Health Level Seven
Organizing for patient education
success in your health system
success in your health system
Prior to choosing a vendor and potentially adopting a different approach to patient education, health systems should:
- Establish their clinical objectives to ensure that a new solution aligns with their goals
- Assess the strengths and weaknesses of any current patient education offerings
- Consider how digital education fits into the context of their broader digital strategy and how a solution could add value for patients at multiple touch points throughout the health system
- Identify the central functions that a new solution should offer–patient engagement and personalized care journeys, a content delivery mechanism, or both
- Get buy-in from clinicians and staff
- Upgrade technical infrastructure and hardware where appropriate
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