Amber Pharmacy

The Mytonomy Cloud for Healthcare is an end-to-end enterprise platform to educate and engage patients from Discovery to Recovery with high-quality video content and intelligent engagement. 

We are both a content producer and a cloud software provider, enabling unique benefits.

• Mytonomy produces evidence-based, cinematic quality, microlearning patient education (short 1 to 3-minutes) via 4000 broadcast ready videos today (and growing). We also produce appealing and consumer friendly written materials that drive engagement and are fully harmonized with our video patient / member education library.
• We deliver our content, your content and any 3rd party content to patients on behalf of the provider, through our modern, cloud-based streaming platform that has unique engagement capabilities throughout.
• Providers can upload additional videos or handouts at any time and these are delivered alongside Mytonomy's award-winning libraries, spanning ALL major conditions and procedures such as Ortho, Cardiac, Oncology, Neuro, Labor and Delivery, GI and much more. 

Mytonomy's studio can easily update and change any off-the-shelf content to personalize and tailor the solution to meet your organization's needs.

• Our easy-to-use user interface leads to high user engagement rates, forming a foundation for your patient shared-decision making, marketing outreach and digital front-door, or enterprise-wide patient education and engagement approach that modernizes ambulatory and inpatient pre/post visit preparation and discharge. 

We routinely help clients consolidate legacy education vendors and replace them with Mytonomy's single platform helping to reduce unnecessary costs and modernize.

Mytonomy goes beyond white-labeling to tailor and personalize the libraries to your institutional needs. 

• We support any level of tailoring needed by your institution. We come out of the box with highly diverse content that supports Diversity, Equity and Inclusion (DEI) goals.

Mytonomy Cloud for Healthcare can be used as a stand-alone portal or integrated with your EHR or CRM to trigger content automatically.

• No app to download, as Mytonomy's entire solution is mobile-responsive enabling patients to participate in their decision-making or to receive better discharge and recovery instructions. 
• All 24/7 on any device at any time including smart TV's, Tablets, Phones and Computers. 

At the end of the day, Mytonomy is helping to drive a better experience and healthier outcomes at home or in the hospital/clinic.

Without Hyro, health system call centers are reaching the burnout threshold too quickly. That’s when the perfect storm of missed calls, long wait times and poor user experience hits hard, ultimately causing patient churn and lost revenues. With Hyro, call center capacity is a non-issue, with 65-85% of calls being automatically deflected or resolved end-to-end, and the remainder of calls being quickly and accurately routed to the right departments.

It's an ever-clean filter you never need to change – Hyro has a three-pronged system to sorting call volume, automating routine calls without human intervention, directing complex calls to the right agent, and deflecting simple calls to SMS for self-service.

Smart Routing:

Navigate calls to the accurate source of support with natural language understanding (NLU)- based smart routing. Instantly match and transfer patient queries to the right service departments, skipping complicated audio menus and lengthy wait times in the process.

End-to-End Resolution:

Automate key digital services from start to finish with conversational AI end-to-end resolution. Solve routine requests such as physician scheduling, paying bills and getting answers to critical questions, without a human in the loop.

SMS Deflection/ Call-to-Text:

Shield overloaded call center teams from repetitive tasks with SMS Deflection (Call-to-Text). Funnel patients to self-serve with the resources you’ve already invested in, directing them to patient portals, FAQ pages, chat solutions and mobile app features.

Benefits:

• 3-10 day deployment
• Zero client-side maintenance
• 60-85% deflection/ resolution of calls and messages
• 5x Average Handle Time
• 99% reduction in Average Hold Time
• Pre-loaded skills, like scheduling and routing
• Proprietary natural language engine that adapts to patients' dialects, phrasing, sentiment and more
• Integrations with Epic EMR, Salesforce, and major telephony providers like Cisco, NICE, Genesys and Twilio

Babyscripts myJourney is a clinically-validated, obstetrics-specific solution that allows OB/GYNs and other maternal health care providers to deliver a new model of prenatal and postpartum care via a mobile app-based platform and remote patient monitoring experiences. It exists to solve the problems generated from the critical shortage of obstetrical providers in the U.S. and to transform the delivery of pregnancy care through the power of technology and remote patient monitoring.

1. Patient users download the Babyscripts myJourney digital companion app onto their smartphone, enabling 24/7 access to personalized educational content tailored to each stage of pregnancy up through one year postpartum.Through myJourney’s assessment and survey functionality, users self-report health history, mental risk, and social determinants of health data. All data is communicated back to the healthcare team through a provider-facing dashboard, enabling the appropriate intervention and facilitating better clinical decision-making. 
2. All users also have access to manual blood pressure tracking in the app, even those who are normotensive or considered low-risk, to support the integration of self monitored blood pressure monitoring into routine prenatal and postpartum care. Patients can input BP data manually or automatically into the myJourney app via a manual or internet-connected cuff. Data is available to the healthcare team through a provider-facing dashboard, and high risk situations are actively communicated to the patient’s healthcare team, enabling recognition of hypertension risk when it occurs and informing any necessary changes to the care plan, including the option to enroll patients onto Babyscripts myJourney Blood Pressure RPM. 

Babyscripts myJourney Blood Pressure RPM is specifically designed for high-risk patients and is supported by a care management layer. Patients track their blood pressure readings at home with the support of a dedicated care manager. Readings are recorded via the myJourney app and an internet or cellular-enabled blood pressure cuff, synced with their healthcare provider's system. This integration allows for continuous monitoring and immediate feedback. If a patient's blood pressure reading is outside of the parameters set by their healthcare team, the app alerts the patient, care manager, and the healthcare team, facilitating timely medical intervention. 

1. Key Components: Babyscripts myJourney Blood Pressure RPM incorporates several key components designed to enhance maternal health outcomes through remote monitoring and patient engagement, including the following: 

• Connected blood pressure cuff: The program provides patients with a digital blood pressure monitor that is internet or cellular-enabled, allowing patients to measure their blood pressure at home and automatically transmit the readings to their healthcare providers in real-time. 
• Mobile app integration: The Babyscripts myJourney app integrates seamlessly with the blood pressure cuff, allowing users to easily log and track their readings. The app is accessible on both smartphones and tablets. 
• Real-time alerts and feedback: The app is programmed to send immediate alerts to patients, care manager, and healthcare providers if any readings fall outside of the parameters set by the healthcare team. By means of a sophisticated exception reporting workflow and the addition of care management support, Babyscripts reduces trigger fatigue, surfacing only actionable data.
• Care management: Patients enrolled onto Babyscripts BP RPM are matched with a care manager, who operates incident to and under the supervision of the healthcare provider to provide education, motivation, and remove any barriers to compliance with daily blood pressure capture.
• Tailored educational content: In addition to general pregnancy and postpartum content, patients enrolled in Babyscripts Blood Pressure RPM receive resources specific to their risk profile. 
• Provider dashboard: Healthcare providers have access to a dedicated dashboard where they can monitor their patients' blood pressure readings, track trends over time, and adjust care plans accordingly. This centralized data collection facilitates better patient management and follow-up care. 
• Patient engagement and compliance tools: The app includes tools to help patients stay engaged and compliant with their monitoring routines. This includes reminders for taking blood pressure readings, educational materials, and motivational content to encourage adherence. The patient’s care manager communicates regularly to ensure compliance. 
• Data security and privacy: The platform complies with all relevant healthcare regulations and standards, including HIPAA, to protect patient information.
• EMR integration: Babyscripts BP RPM integrates into the medical record through several methods, enabling patient onboarding directly in the EMR and automatically filling blood pressure readings into the patient's chart.

Together these components provide a comprehensive solution for managing hypertension in pregnant and postpartum women, significantly improving maternal health outcomes by enabling continuous monitoring and timely medical interventions. The Babyscripts blood pressure RPM model is reimbursable, offering a sustainable service for providers to improve the patient experience and outcomes related to hypertension during pregnancy.

1. Babyscripts partnered with GW-MFA and others in a number of research projects, with results published in ACOG’s Green Journal and JMIR, validating the effectiveness of reduced in-person visits for prenatal care, better management of weight and blood pressure complications, improving compliance and adherence to HEDIS measures, and reducing rates of readmission in the postpartum period through remote monitoring. 
2. Babyscripts' patient-centric solution extends care outside the four walls of the office, making personalized healthcare education, risk-stratified remote monitoring, and real-time virtual triage as readily accessible as the smartphone, responding to mothers’ needs for accessibility and convenience. Babyscripts has deeply engaged this patient population, with 92% of users saying that they would recommend the solution to their friends.
3. Babyscripts' vision for improving care has always been driven and amplified by clinicians: strategic partners like George Washington Medical Faculty Associates, Cone Health System, and Advocate Aurora Healthcare, among others. These partnerships are essential to Babyscripts' project of creating solutions for patients with and for clinicians.
4. Babyscripts gives the healthcare team and payer the ability to monitor both behavioral compliance and physical vital signs between visits, to identify adverse trends in real-time and lower the cost of care. The ability to integrate Babyscripts into the EMR and clinical workflow is one of its most important value-adds, allowing providers to offer comprehensive virtual care and payers and deliver “next generation” care coordination.

Nurse-First Triage solutions help patients and plan members make informed healthcare decisions and get the right care at the right place and time. Nurse triage services are available by phone for all the hours you need support, any time of day or night.

Nurse triage from Conduit Health Partners helps organizations:

- Lower healthcare costs
- Support physician and staff recruitment and retention
- Prevent readmissions
- Reduce unnecessary emergency department (ED) visits
- Expand healthcare access to underserved communities

Exceed consumer expectations with consistent branding, one text thread, and an intuitive interface. 

Before the visit: Easy online booking that expands your presence beyond your website, and registration so simple 75% of patients complete it before their visit.

• High-converting booking on your website
• Direct booking from Google Business Profile and Google & Apple Maps
• Discovery on Solv website & app
• Digital registration & intake

During the visit: Patients know when they’ll be seen (up to 46% faster with Solv) and how much it will cost them.

• Support for in-person and telemed appointments
• 2-way chat
• Digital check-in kiosk & QR code
• Mobile waitlist
• Upfront payment

Beyond the visit: Get a 30%+ lift on reviews, patient payments, and rebookings — by maintaining relationships on one familiar text thread.

• Google review collection
• Text-to-pay & autocollection using card on file
• Advanced patient surveys
• Automated & broadcast messaging campaigns
• 2-tap rebooking

Artera Harmony: One Platform - Seamless Orchestration - Infinite Applications.

Artera's award-winning patient communications platform - Artera Harmony - integrates across a healthcare organization’s tech stack, EHRs and third-party vendors. 

Artera Harmony helps unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, and voice), in 109+ languages. 

Holistic view of every interaction:

• Analytics (understand how vendors / departments / workflows are performing)
• Automated Workflows (build conversations from template library)
• Vendor and Use-Case Rules (prioritize what is most important)
• Patient Preferences and Consent
• Live Agents (escalate and route messages)
• Live monitored with AI-enabled real-time sentiment tracking

What Makes Harmony Different:

• Differentiate & optimize your patient experience with our most advanced workflow builder capabilities ever
• Manage more conversations than ever before in Artera’s enhanced inbox
• Access AI / LLM-driven translation, improving patient access and engagement
• Track communication performance from outreach to outcome with Artera’s enhanced suite of analytics views

Artera Harmony's Key Features & Benefits:

Easy Workflow Configuration, Maximum Impact

Flows 

• Build personalized patient engagement journeys to extend patient interactions

Inbox (Smart Inbox)

• Effectively oversee larger populations and access a unified display of messages spanning all practices.

Homepage with Next Best Actions

• Recognize key "action items" that may spotlight critical conversations, data insights and more

Staff AI Co-Pilot

• Craft high-quality messages with intelligent functions like sentence completion and advanced translation

Message Categorization

• Process and categorize all messages to better understand the communication driving interaction

Native Value Reports

• Move dashboards into your core Artera interface for a more streamlined staff experience

Artera has been named a Deloitte Technology Fast 500 company (2021 - 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years.

HealthNautica’s eORders™, software is a comprehensive, easy-to-use, cloud solution for managing the entire perioperative process and surgical scheduling without changing your scheduling system. It begins with the physician’s office filling out an online surgery scheduling or procedure request.

Gone are the days of illegible, incomplete, inaccurate faxes sent back and forth between the physician’s office and the facility’s scheduling department. The cumbersome and error prone faxing process is replaced by an electronic form that is configured to each facility’s exact specifications and reacts to the user’s input thereby assisting the physician’s office in getting it right the first time.

All orders are legible, complete, screened for CMS Medical Necessity, incorporate SCIP, VTE, SSI and ACS NSQIP measures, verified for insurance eligibility, pre-certified and satisfy edits by CMS, commercial payers and the facility. Our solution ensures efficient surgery center scheduling and block time management while streamlining processes such as prior authorization.

Oneview’s Care Experience Platform (CXP) delivers a host of patient-centered services that improve the experience of care for patients, families, and providers. Patients spend most of their time in the hospital waiting. They spend an average of 12 hours a day watching TV. With the CXP, this time is leveraged to inform, educate, enable self-service, as well as distract and calm. 

By automating a host of manual and time-consuming tasks, the system reduces the non-clinical task burden on floor nurses. This reallocation of time allows nurses to focus on clinical care, leading to higher patient and nurse satisfaction and ultimately better HCAHPS scores. 

Leading hospital organizations around the globe, including 3 of the US News Top 20 Honor Roll hospitals in the US, partner with Oneview to deliver more control for patients and families, more time for care teams, and less complexity for executives and IT teams. HIPAA-verified, ISO27001 and ISO27701-certified, the CXP integrates seamlessly with every major EHR system. 

It’s time to nurture better patient, family and provider experiences. It’s time to experience Oneview. 

Clearstep's Smart Access Suite offers advanced AI-powered agents via chat + voice for symptom checking, triage, and care navigation. This comprehensive suite empowers healthcare providers to optimize patient access, reduce unnecessary care utilization, and automate intake/patient inquiry workflows. 

Key Features:

• AI-powered chat/voice agents experience comprehensive symptom(s) analysis
• Clinically validated triage algorithms based on Schmitt protocols
• Personalized care routing to appropriate resources (ER, urgent care, primary care, specialty care, virtual visits, self-care)
• White-labeled and customizable to match your organization's brand, care options, and workflows
• Plus & play integrations with most EMRs, CRMs, and scheduling systems

Clearstep's Smart Access Suite is the most prevalently adopted AI self-triage solution among U.S. health systems. It offers a powerful combination of clinical expertise and hybrid AI technology. Visit us at www.clearstep.health to see the Smart Access Suite agents in action.

CCM | RPM | RTM | CoCM | Holistic Engagement | Personalized Education | Telehealth

Thundercloud is bringing virtual care to the 21'st century with our advanced technology platform PROCLE HEALTHWORKS for holistic patient engagement. It is a comprehensive mobile-friendly platform for all your innovative patient engagement and digital health strategies. One platform that’s all.

A winner of the Georgia state-wide contract, PROCLE HEALTHWORKS is much more than just Remote Patient Monitoring or Chronic Care Management or Telemedicine platform. It can help significantly improve overall health outcomes and reduce practice workload by engaging, educating , monitoring and treating patients through out (before, during and after) treatment. It is a comprehensive platform that offers

> Holistic Engagement: Improve outcomes,  compliance and loyalty with
>> Personalized and targeted messages powered by AI
>> Personalized & targeted messages (SMS) to all patients with ONE-CLICK
>> Proactive care and preventive care mobile education delivery platform

> Turnkey Device agnostic Remote Monitoring (RPM & RTM): Improve outcomes,  promote preventive care, reduce anxiety, reduce cost with timely intervention and reduction in re-addmission
>> Remote Physiologic Monotoring - device agnostic
>> Remote Theurapeutic Monitoring - Medication adherence and Theraphy adherence.
>> Self Reporting & Monitoring
>> Curated notifications
>> Automatic Activity Tracking
>> Action Plan Management
>> Remote Monitoring integrated Telemedicine and Patient Engagement and Education
>> Cellular , Wifi, Bluetooth and USB device friendly
>> Turnkey solution. you enroll and we do the rest.
>> Opportunity to generate additional annual revenue of $1.2M (approx.) over 1K RPM patients.

> Turnkey Chronic care Management: Improve outcomes, promote preventive care, reduce anxiety, reduce cost with timely intervention and reduction in re-addmission  

      >> Care Plan creation & Maintainence 

      >> Monthly check-ins using Remote Monitoring integrated Telemedicine and Patient Engagement and Education 

       >> Escalation, Notification and response management for timely intervention.

>Turnkey Collaborative Care Management (CoCM): Behavioral health integarted with CCM services to manage depression , anxiety and other BH issues in CCM patients >> Depression Management

      >> Monthly check-ins using RTM, integrated Telemedicine and Patient Engagement & Education 

       >> Escalation, Notification and response management for timely intervention.

> Comprehensive Virtual Care : Telemedicine ++: Increase outreach, improve efficiency, reduce operational cost with
>> HIPAA compliant virtual consultations
>> HIPAA and PHI compliant Group Theraphy
>> Tools for Hub & Spoke and Hybrid Care model
>> LIVE broadcast for training and education
>> USB, Cellular and Bluetooth device friendly

Maximize your ROI on technology since virtual care is much more than just telemedicine and RPM. Check us out before you decide.

Note: Georgia state-wide contract winner