Bridge Patient Portal

Bridge Portal allows you to orchestrate and personalize the care journey from end-to-end. Create coordinated transitions along each stage of the patient’s journey for maximum engagement. After a patient self-schedules an appointment, the platform can drip appointment reminders, send forms, and trigger the intake process – significantly improving the entire online patient experience. Bridge Portal offers appointment requests, portal self-registration, two-factor authentication, patient forms, appointment reminders, broadcast messaging, proxy accounts, patient education and surveys, prescription refill requests, lab results, medical records access, and secure patient-provider messaging.

Consolidate costly third-party appointment scheduling and appointment reminder solutions with an all-in-one patient engagement solution. Healthcare organizations can easily handle complex scheduling decision trees with highly customizable self-scheduling forms. Bridge supports real-time, self-scheduling and reminders for most EHR/PM systems. The same functionality is also available through a client-branded iOS and Android mobile app. Appointment reminders can be sent through email, text and push notification for appointments made both inside and outside of the portal, even for patients that haven’t registered for a portal account.

Reduce bad debt, get paid faster, and provide patients with the convenience they demand. Bridge features advanced online bill pay and financial management tools with deep integration into many of the industry's leading Revenue Cycle Management (RCM) systems. Advanced integrations with the RCM system and payment gateway allows patients to view their entire financial picture and pay their bill online in a PCI-compliant manner.

Bridge Virtual Care is an all-in-one telehealth solution for healthcare providers to either operate a virtual-first or virtual-only practice or a hybrid model, quickly switching between face-to-face and virtual visits. Bridge Virtual Care leverages Zoom® for Healthcare and enables healthcare organizations to seamlessly connect telehealth into their visit workflow. Integrations with your EHR, PM, and RCM systems, as well as with other products like Bridge Intake and Bridge Scheduling help you develop automated, custom telehealth workflows across the care journey for greater efficiency.

Engage patients at the right time on the channels they prefer. Bridge allows you to automate and personalize communications with support for secure live chat, text (SMS), email, and interactive voice response (IVR). Our omni-channel communications solution makes it easier to maintain contact with patients, increase engagement, reduce no-shows, and improve outcomes. Bridge Communication is a suite of patient communication tools which is used by all of Bridge’s modules.