Conversa Health

Conversa offers an industry leading Automated Virtual Care and Triage™ platform that enables health systems to remotely monitor, analyze and communicate with patients and healthcare consumers at scale—for chronic care, post acute, perioperative, oncology, OBGYN, prevention and wellness, and many other use cases. The platform automates care where possible, identifies at-risk patients and provides digital triage to higher levels of care for those patients when necessary, e.g., phone calls, telehealth, e-visits or scheduling in-person consults.

COVID-19 Screener & Triage Program - offers education, preventive care, risk assessment, symptom checking, and guidance to local testing and care (based on zip code) - which can be configured and used by healthcare and other organizations in their communities. (being used by a number of major healthcare organizations who have sent to millions of patients; it's triaging very well ... e.g. ~85% of patients not going to free e-visits after using the program. ~70%+ of those scored as red by the tool are going to e-visits) COVID-19 Lab Results Program - delivers positive or negative lab test results via a chat program, which then provides guidance depending on the person’s results. (Northwell Health using in New York to help with overloaded call centers... see news here...https://patientengagementhit.com/news/chatbots-enhance-call-center-patient-outreach-for-covid-19-tests COVID-19 QuarantineChecks Program - provides ongoing symptom checking capability to people who are self-quarantined or self-isolating, along with appropriate guidance, stress/anxiety management, etc. (UNC Health has been using for a week, numerous health systems launching it this and next week). COVID-19 Employee HealthScreener Program - conducts a “safe-to-work” checks for healthcare professionals and provides an all clear that they can show a front desk person that indicates they can work a) with no conditions or b) with a mask. If not cleared, it instructs the employee to stay home and provides further guidance on self-care or seeking testing/care, based on the situation. (UCSF Health has been using it for a week. Numerous other organizations launching this and next week).