Mend

Mend’s Attendance Predictor is the healthcare industry’s first-ever artificial intelligence machine learning algorithm that predicts no-shows and cancellations before they happen with up to 99% accuracy.

Turn No-shows into Cash Flows

The combined average no-show and cancellation rate in the U.S. and globally is 23%. These wasted slots create wait times for other patients and affect the bottom line of almost every healthcare organization that schedules appointments. That is the equivalent to losing.

Attendance Predictor Fully Integrates with Mend Platform and Tools

It's not enough to predict. Once the risk is known, Attendance Predictor can automatically leverage the most advanced and comprehensive communication platform on the market.

With Mend’s 24/7 online Patient Self-scheduling solution integrated within your website or mobile app, new patients can shop for care and schedule appointments with the right provider at a time and location that meets their unique needs. Patients are routed through a triage to determine the right date, time, appointment type, provider, and location. Patients can also confirm, cancel, or reschedule anytime without a login.

Whether your appointments are in-person, kiosk, virtual, messaging, phone, or home, Mend's feature-rich patient appointment scheduling accounts for all the decision points staff have to go through to book the patient appropriately.

Ensure a flawless booking experience, while creating efficient workflows between your charting system, patients, and staff, with appointments that are instantly updated within your EHR.

Integrated and automated. Text, email, & voice notifications in 8 languages. Works across any appointment type whether virtual or in-person. Mend patient attendance predictor integrates seemlessly with our reminders to engage patients to confirm, cancel, or reschedule.

Mend allows your customers to click a link from your website or via text/email message to complete all their forms digitally from any device and in any language. Digital forms are the new appointment confirmation, if the forms have been completed the appointment is extremely like to occur.