Healthwise

Transform the Way You Deliver Care With Enterprise-Wide Patient Education Create stronger relationships with your patients, members, and consumers by delivering health content and tools people need to manage their health—for every situation and on any device. Get complete, consistent, connected health content solutions for your EMR and in your call centers, care and disease management programs, websites, wearables, and portals.

Healthwise for Care Coordination uses the patient education, technology, and tools that have proven successful for leading health plans and care management organizations. It connects care coordinators, health coaches, and care navigators to a single, trusted source of health education to strengthen patient relationships with targeted interactions. SMART® on FHIR® integration with the most popular electronic health records (like Epic and Cerner) and population health management platforms lets care teams select, personalize, and deliver education within their workflow. Care teams can choose from engaging videos, easy-to-understand articles, illustrative images, and interactive decision aids to prepare for calls with patients, provide telemedicine services, or send reinforcing follow-up information. Patients can get education in print or via email or the patient portal. One-to-many automated campaigns can be built for population-level outreach. Robust analytics provide insight into patient, clinician, and population-level engagement with education materials, the impact of education programs, and areas for improvement.

With Healthwise for Digital Experiences, organizations can seamlessly integrate engaging, medically accurate health content alongside their own information on websites, social media, mobile apps, and more. They can choose from a wide variety of content assets, ranging from different-sized text components, videos, and images to a complete health encyclopedia with interactive tools and a comprehensive symptom checker. The content is easily customized to the organization’s look and feel and delivered through modern APIs, ensuring that it’s always up-to-date. Organized in a logical and predictable taxonomy, content managers can quickly identify and embed the health information they need to attract consumers and convert them into patients.

Healthwise for Care Transformation enriches shared decision making between clinicians and patients. Integrated at the point of care in existing electronic health record workflows, clinicians deliver medically reviewed decision aids to patients via emails, patient portals, or mobile apps. Patients are more fully informed through use of the interactive decision aids that clearly explain the risks, benefits, and alternatives for procedures, medications, and treatments. Patients enter their preferences and test their understanding, and their responses are returned to the medical record, giving care teams new visibility to better prepare for upcoming discussions and next steps in the care plan. Robust analytics provide insight about high-impact decisions at both individual and total population levels.