Brado

Brado's CEP leverages deep, proprietary insight into the patient journey to deliver a transformational patient aqusition and engagement platform for health systems and healthcare specialty practices.

What makes Brado's CEP solution effective? 

We Engage via Conversation

Always-on, AI-powered guidance meets people in natural dialogue and engages with clarity and empathy. 

We Proactively Address Tensions

Grounded in proprietary journey insight, the CEP anticipates patient tensions - delivering the right content, at the right time, to move them forward with confidence.

We Guide with Precision

By asking key questions, the CEP identifies individual needs and connects patients to the right care pathways - ensuring a seamless, personalized experience aligned with your system goals and capacity.

We Win at Mile Zero - and Beyond

The CEP meets patients early in their journey - when needs are high and competition is low - through targeted digital outreach, and leverages digital, social, and in-person touchpoints to drive continuity, activation, and trust.

We are a full-service agency built to achieve insight and activate audiences. ​

In 1996, Brado started as a creative agency. Believing most research approaches stymied creativity versus inspiring it, Brado saw an opportunity to shift to a new kind of strategic marketing research firm. Today, the Brado insight team is nationally recognized for its creativity and inspirational insight. 

No one is better at helping you feel how your customer feels. Brado has been inspiring global Fortune 100 companies for over 25 years. In healthcare alone, we spend thousands of hours talking to over 4,000 healthcare professionals and patients each year.

Brado is comprised of nontraditional strategists. Writers, art directors, planners, culturists, and behavioral scientists who are in constant pursuit of innovative methodologies and approaches to push what’s possible.

Brado strategists are creative problem-solvers and strategic partners who consistently deliver best-in-class experiences. It is why the same clients have been coming to us for over two decades.

Expertise In Digital + Healthcare

• Over 25 years of experience servcing the biggest brands in Healthcare
• Proprietary Healthcare journey mapping produces superior outcomes 
• Certified & seasoned subject matter experts in-house
• Top 5% of Google Agency Partners

Collaboration and Care

• Personalized service that big agencies won't match
• Trusted by multiple Fortune 100 Healthcare brands
• Multiple Healthcare clients with tenure 10+ years
• Healthcare vertical-focused teams
• Privacy and compliance forward

Results that Drive Meaningful Outcomes

• Our KPIs ladder up properly to business objectives
• Revenue-focused
• Lead generation experts
• Utilize Healthcare specialized solutions
• Our optimizations are AI-informed + human led
• Proven track record of exceeding Healthcare benchmarks