Bright Pattern

Bright Pattern provides the simplest and most powerful AI-powered contact center for innovative midsize and enterprise companies.

With the purpose of making customer service brighter, easier, and faster than ever before, Bright Pattern offers the only true omnichannel cloud platform with embedded AI that can be deployed quickly and nimbly by business users—without costly professional services.

Bright Pattern allows companies to offer an effortless, personal, and seamless customer experience across channels like voice, text, chat, email, video, messengers, and bots.

Bright Pattern also allows companies to measure and act on every interaction on every channel via embedded AI omnichannel quality management capability.

The company was founded by a team of industry veterans who pioneered the leading contact center solutions and today are delivering architecture for the future with an advanced cloud-first approach. Bright Pattern’s cloud contact center solution is used globally in over 26 countries and 12 languages.

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About AVIA Marketplace

AVIA Marketplace is where innovative health systems and hospitals go to find the right digital health solutions. It’s built to efficiently search vendors and guide informed decisions, with tools like product comparisons, compatibility level, report generators, peer reviews, and market insights.

AVIA Marketplace is brought to you by AVIA, a trusted company and community of experts who guide health systems on their digital transformation journey.