NarrativeDx is an AI platform that provides root-cause analysis and tells clinicians exactly what to do. They help hospital leaders and care providers hear the voice of their patients with AI. The natural language processing and machine learning provides actionable insights from patient comments to improve their institution's patient experience, drive patient referrals, increase hospital revenue, and boost hospital reputations. NarrativeDx's cloud-based, HIPAA-compliant, healthcare-specific AI platform uses Natural Language Processing and Machine Learning to collect, analyze, and visualizes unstructured patient feedback from internal and external sources (CAHPS Surveys, grievance letters, social review sites, etc.). Their beautiful, intuitive dashboards automatically highlight key areas for improvement (staff, doctors, units, facilities, etc.) and provide specific recommendations to improve the patient experience. NarrativeDx was co-founded by Kyle Robertson and Senem Guney in 2014 and is based in Austin, Texas.