Strategic planning, budgeting, performance management

The Penn Center for Community Health Workers is a national center of excellence for Community Health Worker (CHW) research, application and dissemination. We developed IMPaCT, a CHW model which hires people from within local communities to provide social support, advocacy and navigation to high-risk individuals. The program has served more than 6,000 people in Philadelphia and is scientifically proven to improve patients’ post-hospital primary care access, chronic disease control, and mental health while reducing hospital admissions by 30%. More than 1,000 organizations have accessed our CHW toolkit and we provide technical assistance to help organizations around the country create, launch and sustain effective CHW programs.