i3Claim: End to end Claims Processing Automation solution

With increasing complexities and evolving consumer demands, digitisation of the claims process has become essential for insurers to ensure fast settlement & payment of claims as well as drive customer satisfaction and set standards of service.

However, traditional claims processes involve intensive document-driven operations and the processing of non-structured data in multiple formats/nomenclature, making it difficult for insurers to process claims efficiently and quickly.

i3claim helps in capturing significantly more data-points in much lesser handling time. It reduces the extent of manual data capture and human errors in the entire claims process by more than 60%, making it much faster and extremely scalable.

i3claim accepts data input from a variety of sources like Hospitals, Pharmacies and Diagnostic centres. It extracts, classifies, and standardizes non-structured data present across multiple documents.

i3claim reduces the claims process to a single queue, by automating several parallel activities. This improves efficiency and leads to a reduction in cashless discharge time from 4 hours to less than 30 minutes for 90% of the cases. AI-assisted processing covers accurate capture of Non-payable and tariff comparison on 60% of the line-items. This has led to an average of USD 200-5000 savings per claim compared to manual processing.

Our platform is able to capture, process, validate and release (normalized) data from all types of documents back to your environment.

Capture Data: Multichannel import of documentation into the Arco Cloud (called DOMA)

Generate & Automate: Process applications will handle your documents to extract the requested information and transform it in the format required (PDF, XML, CSV etc.)

Deliver: Via process routing our outbound will deliver you the required form considering the desired SLA

At ArcoInfo, we believe that people should be freed of repetitive, manual tasks to add more value to their organization by leveraging technology without adding additional IT resources.

Our proprietarry "as a Service"-platform in the cloud can act as an end to end solution, but also as a middleware to integrate your current software ecosystem through our open API.

Capture as A Service (validation done by Arco) vs. own Internal Validation Team

Efficiency employees (reduction manual data collection)

Multichannel

# of different formats (inbound and/or outbound)

Secure

Scalable