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eORders

eORders

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Overview


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Avia Summary

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eORders is a solution provided by HealthNautica. It belongs to multiple categories of digital health solutions including Scheduling, Surgery & OR Operations, Revenue Cycle Management (RCM), Payer Intelligence, and Prior Authorization.
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It has 10 verified clients.
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eORders integrates with major EMRs such as Epic, Cerner, and Allscripts.
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Some other resource(s) that may be helpful in learning about eORders include: A buyer’s guide to conversational AI and Digital front door: The key to staying ahead in healthcare
DESCRIPTION

HealthNautica’s eORders™, software is a comprehensive, easy-to-use, cloud solution for managing the entire perioperative process and surgical scheduling without changing your scheduling system. It begins with the physician’s office filling out an online surgery scheduling or procedure request.

Gone are the days of illegible, incomplete, inaccurate faxes sent back and forth between the physician’s office and the facility’s scheduling department. The cumbersome and error prone faxing process is replaced by an electronic form that is configured to each facility’s exact specifications and reacts to the user’s input thereby assisting the physician’s office in getting it right the first time.

All orders are legible, complete, screened for CMS Medical Necessity, incorporate SCIP, VTE, SSI and ACS NSQIP measures, verified for insurance eligibility, pre-certified and satisfy edits by CMS, commercial payers and the facility. Our solution ensures efficient surgery center scheduling and block time management while streamlining processes such as prior authorization.

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AWARDS
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EHR integration

Acute care EMR, Ambulatory EMR, ADT
Recommended, but not required
Epic, Cerner, Allscripts, NextGen, Allscripts/Eclipsys, Meditech, athena, Athenahealth, eClinicalWorks
Desktop, Mobile / Tablet (web optimized)
Use cases and differentiators

  • Surgery/Procedure/Diagnostic Request Screening and Submission
  • Patient Engagement
  • Coordination of Care
  • Revenue Cycle Management

Used by:

  • Hospitals
  • Healthcare Systems
  • Ambulatory Surgery Centers

Pediatric Facilities

  • Physicians/Providers
  • Hospitals
  • ASCs

Provides agnostic interoperability that integrates a solution outside the competancy of the EHR and facilitates a companion to the EHR

Pricing and customer support are key

Health Equity

Company information

Media


Images

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Growing Surgical Volume - OR Manager.png
Videos

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Downloads

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Healthnautica eORders Brochure.pdf
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PRO-PM FAQ Fact Sheet.pdf
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Single Source of Truth .docx
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An electronic path for streamlining scheduling - OR Manager.pdf
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The scheduling-safety intersect - HOSPITAL PEER REVIEW.pdf
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Actionable Strategies for Optimizing Efficiencies and Profitability in OR - OR Manager.pdf
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Electronic Surgical Scheduling Improves Patient Safety and Productivity -OR Manager.pdf
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HealthNautica eORders Features.pdf

Reviews


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Overall Score
5.0

11 reviews


5.0

Features

5.0

Ease of use

5.0

Customer Support

4.7

EHR Integrations

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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

October 29, 2024

verified
new review

October 29, 2024

Streamlining Efficiency and Convenience with eOrders

I can confidently say implementing Health Nautica in our surgery center has transformed our scheduling and communication process with surgeon’s offices for the better. From start to finish, the experience has been smooth, user-friendly, and incredibly efficient.

User-Friendly Interface: Right from the moment I logged in, the interface was intuitive and easy to navigate. The layout is clean and organized, allowing me to find exactly what I needed without any hassle. 

Speed and Efficiency: One of the standout features of the eOrders system is its speed. Orders are processed in real-time, with minimal wait times. I appreciated how quickly we receive surgical orders from our surgeon’s offices which is a huge plus in a busy environment. 

Customer Support: Should any questions arise, the customer support team was readily available and incredibly helpful. Their responsiveness and willingness to assist make our entire experience even more pleasant.

Overall Experience: Using the eOrders system has not only saved us time but has also made our scheduling process far more efficient. I can wholeheartedly recommend this system to anyone looking for a reliable, user-friendly solution for their scheduling needs.

In conclusion, eOrders has set a new standard for what I expect from a scheduling system. It’s clear that a lot of thought went into its design and functionality, and I look forward to continuing to use it in the future!

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Megan Steed

Business Office Manager, User at asc working with eORders at SCA Health

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October 8, 2024

verified
new review

October 8, 2024

Easy to use and support is great.

Since I started using Health Nautica about 2 yrs ago it has made my job so much easier. Support is always available to help my office with any problems or questions we may have and they work with us when we have suggestions or add ons. 

Would definately recommend Health Nautica to other establishments. 

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Surgery scheduler working with eORders at Ascension Healthcare


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September 30, 2024

verified
new review

September 30, 2024

Many features and enhancements to our surgery scheduling process but most drastically was a 70% increase in efficiency with scheduling procedures.

HealthNautica has been an extremely easy company to work with to improve our overall efficiencies and abilities when it comes to surgery and procedural scheduling. With eORders, we have streamlined the Scheduling Process reducing our scheduling time from 10 minutes to 3 minutes per procedure (70% improvement) and improved OR Utilization and increased case volumes by easily advertising OR availability to all providers. We have noticeably reduced 24-hr Cancellations, improved Surgeon, Staff and Patient satisfaction with improved communication, and improved overall Operational Efficiency and Throughput. We have reduced Denials and Payment Reductions with built-in Revenue Cycle edits – leading to improvements in perioperative and procedural profitability. Any ask we have to develop new features has not been to large and HealthNautica has been accommodating to all our needs and wants when it comes to surgery scheduling.

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Karen Diaz

Director of Perioperative Services, Director of perioperative services working with eORders at Ascension Healthcare

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September 30, 2024

verified
new review

September 30, 2024

A Practical Solution for Surgical Scheduling

eORDERS from HealthNautica has been a helpful tool in our surgical scheduling process, offering a more organized and streamlined approach to managing surgeries. The system simplifies the way we input and track patient information, pre-surgical documents, and schedule details, making the overall workflow much smoother.

Although our organization doesn’t currently use the integration features, it is an option that’s available with eORDERS, and I believe it would enhance the platform even further. Having that integration would reduce the manual entry we currently manage and allow for a more automated flow of data between systems. For any other organization considering implementing eORDERS, I highly recommend taking advantage of this feature for a truly seamless experience.

Even without integration, the system offers a clear and user-friendly experience. It helps us stay on top of important tasks like pre-authorizations, ensuring we can proactively handle any issues before they affect scheduling. Everything is centralized in one platform, making it easy for our team to manage multiple surgeries without missing any critical steps.

Overall, eORDERS has been a positive addition to our operations. With or without integration, it’s a reliable solution that keeps the scheduling process efficient, organized, and on track.

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George Santiago

Surgery Division, Operations Manager, Project manager working with eORders at Ascension Healthcare

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September 30, 2024

verified
new review

September 30, 2024

The Health Nautica System and representatives are very beneficial to organization.

I feel this product has made the job procces much easier and more efficient in every way.

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My job title is invasive cardiology liaison working with eORders at Methodist Hospitals


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September 27, 2024

verified
new review

September 27, 2024

Very efficient company to work with and highly recommend the services offered!

Health Nautica has assisted us in many improvements in our Operating rooms. The electronic software has helped us streamline our surgical scheduling process, it has improved our OR Utilization, and a reduction in 24-hr Cancellations. The surgeons office personnel find the software, user friendly, easy to navigate and bridges the gaps between hospital and the offices.There are many positives in using and working with the company. Shailesh and Christina are awesome to work with and very responsive to our needs. Highly recommend Health Nautica. 

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Administrative director of perioperative services working with eORders at Ascension Healthcare


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September 27, 2024

verified
new review

September 27, 2024

Easy integration and made a positive impact on physician offices as well as our clinic!!

The entire team is easy to work with. They are truly solution oriented!! We've streamline the scheduling process, improved physician, staff and patient satisfaction along with operational efficiencies. Highly recommend eOrders.

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Manager working with eORders at Ascension Healthcare


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September 26, 2024

verified
new review

September 26, 2024

Great Company!

We have been incredibly impressed with HealthNautica's eORders software and the exceptional service they have provided, especially during a challenging time for our organization. When our computers were down for a month due to a cyberattack, HealthNautica’s team stepped in to create a functional and reliable OR schedule that kept our operations running smoothly and helped us avoid major disruptions to patient care.

EORders has significantly streamlined our scheduling process and improved our day-to-day workflow, making the scheduling process faster and more accurate. The user-friendly interface allowed our staff to adapt quickly.

The support team at HealthNautica has been consistently responsive, professional, and proactive in addressing any challenges we’ve faced. Their dedication to customer service and their ability to go above and beyond in times of need have made them an invaluable partner.

We highly recommend eORders to any healthcare organization. The system not only optimizes operational efficiency but also proves its resilience when unforeseen challenges arise.

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A verified End user working with eORders.


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September 26, 2024

verified
new review

September 26, 2024

EFFICIENT PLATFORM

Health Nautica has greatly improved the workflow in our office. It is very user friendly. The features that are offered makes things more simple. The customer service is above and beyond!

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Surgery scheduler working with eORders at Ascension Healthcare


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September 25, 2024

verified
new review

September 25, 2024

HealthNautica / Surgery Partnership

HealthNautica has been an outstanding partner over the years partnering with Advocate Health. eORders provide a seamless, organized, informative means for surgeons office’s to submit requests for surgical procedures. The leadership team does an excellent job of listening to the needs of their customers and offering tailored solutions to overcome barriers. I am thankful for our partnership with HealthNautica. 

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End user working with eORders at Advocate Aurora Health


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September 25, 2024

verified
new review

September 25, 2024

Great company to work with

Health Nautica has been an exceptional partner for our hospital. They consistently listen to our needs and tailor solutions that work best for each department. Their platform’s flexibility and ability to be customized to our specific requirements have been invaluable. The customer service team is highly responsive and personable, ensuring that I can always speak with a real person whenever I have questions.

Health Nautica offers a wide range of features, many of which we hope to implement in the near future. Some of the key features we currently utilize, which have significantly improved our operations, include physician orders, pre-op and post-op messaging, health history surveys, and self-scheduling—all of which have been customized to suit our needs.

Their dedication was especially evident during an unexpected system-wide downtime. Despite the disruption, we were able to continue receiving orders from physicians and even utilized a temporary scheduling platform they developed for us, ensuring minimal operational delays.

Health Nautica embodies the true spirit of healthcare by prioritizing care and service, making them an outstanding partner in our mission to serve others.

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End user working with eORders at Ascension Healthcare


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