From patient to provider to hospital, PXB provides the end-to-end solution to close the gap between patient expectations on exceptional care to the hospital providing their care.

The easy button for patient communication.Built for busy ERs and hospitals, Vital sits on top of your EHR to communicate with patients & family when staff are too busy.

AI explains lab and radiology results in plain language, predicts wait times, and anticipates patient complaints before they escalate. Discharge goes faster. Patients are prepared for every conversation. Nurses save time and registration staff find a more peaceful waiting room.

Vital offers AI-powered patient experiences in healthcare, guiding patients through ER and hospital stays with personalized digital interfaces and improving outcomes. With a remarkable >60% adoption rate across health systems, Vital empowers patients with the knowledge to seek the care they need, reducing LWBS rates by up to 50% and provides staff efficiency that saves >2,200 hours annually.

Provides analytical data for hospital administrators/leaders to see trends in patient care that lead to positive or negative patients satisfaction results. These results are received directly from patient without influence or pressure from staff asking questions or reviewing results.  

Real-time service recovery opportunities based on patient satisfaction scores below expectations.