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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
True Access™
True Access™

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Categories

Solutions

Description

Product Description:

Payers can have dozens of fee schedules that contain thousands of codes. Finding the right fee schedule can be a challenge and navigating the document can also prove time-consuming. 

   

Our Government Fee Schedule tool provides you access to fee schedules in a centralized location.

  

Its interactive interface streamlines analysis and enables data export, empowering healthcare providers to make informed financial decisions and optimize revenue.

  

https://www.policyreporter.com/solutions/fee-schedule-lookup/

About Policy Reporter:

Empower your teams with Policy Reporter's payer documents library, change alerts, and reserach tools. 

Healthcare providers face numerous challenges in navigating the complex U.S. healthcare system:​

  • Keeping up with evolving medical necessity criteria, coverage policies, and billing rules​
  • Understanding and complying with diverse payer policies and prior authorization across commercial and government plans​
  • Efficiently managing revenue cycle processes in a constantly changing reimbursement landscape​
  • Ensuring patient access to necessary care while meeting payer requirements​
  • Minimizing claim denials and optimizing reimbursement​

This causes challenges such as: ​

  • Interpreting and applying complex payer policies consistently across the organization​
  • Reducing administrative burden associated with prior authorizations and claim appeals​
  • Staying current with frequent policy changes that impact reimbursement and patient care​
  • Balancing compliance requirements with operational efficiency​
  • Maximizing revenue while ensuring appropriate utilization of healthcare services​

Policy Reporter empowers healthcare providers to address these challenges by:​

  • Delivering analyst-verified alerts for tracking policy changes customize to your specialties and payer mix​
  • Simplifying access to up-to-date coverage criteria, prior authorization and reimbursement rules​
  • Offering comprehensive research capabilities to comply with key contract and claims rules​
  • Supporting efficient revenue cycle management with targeted insights and tools​

Our solutions reduce administrative burden, streamline reimbursement-related research, and empower your entire team to make informed decisions that improve patient care and financial performance.​​

Product Description:

Patient access departments are charged with accuracy from the start. 

Challenges—claims denials, returned mail, regulatory burdens and low patient satisfaction—are barriers they face. Solutions that empower registrars and staff with intuitive, consistent workflows and that prepare patients for their financial obligations have been elusive—until now.

True Access™ clearly and accurately fills the gaps in preservice coverage verification and estimation of patients’ financial obligations. Staff gain consistent workflows and patients receive precisely tailored payment options everywhere. True Access includes additional patient access tools for staff to support eligibility and address verification, medical necessity and prior authorization processes.

With True Access from RevSpring, you receive proven solutions that support four critical areas: 

(1) Coverage Determination and Verification,

(2) Claim Denial Prevention,

(3) Patient Financial Readiness and Increased

Collections, and

(4) Tools, Workflows and Reporting for Staff.

Coverage Determination & Verification

Fast, simple and accurate resolution of all patient accounts prior to, or at the point of, service—no matter whether or not patients are insured, uninsured, underinsured and/or qualify for financial assistance. Includes Eligibility, Coverage Verification and Determination, and Medicaid Coverage Discovery.

Claim Denial Prevention

True Access reduces time spent rebilling claims and reduces days in AR by submitting claims correctly from the start. Includes Prior Authorization and Precertification, Medical Necessity and Coordination of Benefits.

Patient Financial Readiness & Increased Collections

Prepare patients for their financial responsibility and empower them to pay precisely what they can, when they can, from anywhere. Accurate estimates, seamlessly 

integrated with RevSpring’s PersonaPay portal, enable patients to manage their balances with confidence. Our hassle-free billing adjustment solution also allows 

providers to confidently request payments in advance.

Tools, Workflows & Reporting for Staff

True Access empowers staff with intuitive workflows and a modern user interface to manage registration quickly and efficiently. Intuitive staff views based on work queues and guided workflows drive consistency and accuracy, saving time for patients and staff. Our tools also allow you to monitor staff performance.

About RevSpring, Inc.:

RevSpring leads the market in healthcare engagement and payment solutions that inspire patients to participate in and pay for their healthcare. We’ve built Engage IQ™, the industry’s only connected patient engagement suite designed to coordinate patient interactions from pre-care to post-care to payment. RevSpring’s intelligent, holistic platform puts patient understanding at the center of one connected personal experience, allowing providers to fully optimize patient satisfaction, data accuracy, staff efficiency and financial outcomes. The company’s OmniChannel communications and payment solutions are backed by intelligence, analytics, contextual messaging and user experience best practices. RevSpring was rated #1 for Most New Capabilities in Patient Engagement by KLAS in 2023 and Best in KLAS in Patient Communications in 2024.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Revenue Integrity Team:

Challenge: Identifying discrepancies in reimbursement rates across different payers.

Use Case: Your revenue integrity team can use the Fee Schedule Lookup Tool to quickly compare reimbursement rates for specific codes across payers, including government fee schedules. This helps identify underpayments and supports negotiations for fair reimbursement rates.

  

Contract Management Team:

Challenge: Negotiating favorable reimbursement rates with commercial payers.

Use Case: Your contract management team can leverage the tool to compile reimbursement data for specific codes and payers, providing a clear comparison of rates. This data can be exported and used as a reference during contract negotiations to secure better terms.

  

Billing & Coding Teams:

 

Challenge: Ensuring claims are submitted with accurate and compliant reimbursement rates.

Use Case: Your billing and coding teams can search the Fee Schedule Lookup Tool by specific codes to verify the correct reimbursement rate for each payer before submitting claims. This helps ensure accurate billing and reduces the likelihood of payment discrepancies.

  

Physician Advisors & Utilization Review Team:

Challenge: Evaluating the financial impact of clinical decisions based on payer reimbursement rates.

Use Case: Your physician advisors can use the tool to review and compare reimbursement rates for different procedures across payers. This information can guide clinical decision-making and support cost-effective care planning while maintaining alignment with payer policies.

  

Compliance Officers:

Challenge: Staying compliant with payer-specific fee schedule updates and avoiding penalties.

Use Case: Your compliance officers can utilize the Fee Schedule Lookup Tool to monitor updates to government fee schedules and commercial payer rates. By accessing the latest data, they can proactively adjust internal billing practices and policies to ensure compliance.

 

Finance Department:

Challenge: Forecasting revenue based on current and projected reimbursement rates.

Use Case: Your finance department can export fee schedule data for analysis, helping to project revenue based on expected reimbursement rates. This data can be used to build more accurate financial models and budget forecasts.

Prior Authorization Team:

Challenge: Determining cost-effectiveness of procedures based on payer reimbursement rates.

Use Case: Your prior authorization team can use the tool to quickly look up the expected reimbursement rates for procedures requiring authorization. This information helps in assessing the financial viability of requested treatments and aids in the approval process.

  

Case Management & Patient Advocacy:

Challenge: Helping patients understand out-of-pocket costs and insurance coverage.

Use Case: Your case managers can access reimbursement rate information for specific codes and payers, giving them the data needed to estimate patient financial responsibility. This helps provide more accurate cost estimates and supports patient education on coverage.

Pharmacy Team:

Challenge: Understanding reimbursement rates for medications and procedures tied to pharmacy services.

Use Case: Your pharmacy team can search the Fee Schedule Lookup Tool for specific codes related to medications or infusion services. This allows them to compare payer reimbursement rates and adjust pricing strategies or inventory decisions accordingly.

 

Executives & Leadership:

 

Challenge: Gaining insight into payer reimbursement trends to guide strategic decisions.

Use Case: Your executive team can use the Fee Schedule Lookup Tool to analyze trends in reimbursement rates across key payers. The interactive format and exportable data provide actionable insights that inform strategic planning, contract negotiations, and financial decision-making.

Pediatric use cases:

Same use cases as listed above. 

Users:
  • Revenue Integrity Team
  • Contract Management Team
  • Billing & Coding Teams
  • Physician Advisors & Utilization Review Team
  • Compliance Officers
  • Finance Department
  • Prior Authorization Team
  • Case Management & Patient Advocacy
  • Pharmacy Team
  • Executives & Leadership
Description:
  • Coverage determination and verification
  • Claim denial prevention
  • Patient financial readiness
Pediatric use cases:

None provided

Users:
  • Patient access directors
  • Patient access coordinators

EHR Integrations

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

None provided

Hardware Compatibility:

Not applicable

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Behavioral health

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, Allscripts/Eclipsys, Azalea Health/Prognosis, Healthland, MEDHOST, Self-developed

Hardware Compatibility:

Mobile / Tablet (web optimized), Desktop

Client Types

Differentiators

Differentiators vs EHR Functionality:

There is no need to have your IT team plan out a complex EHR integration. Access Fee Schedule Lookup Tool via the easy-to-use portal. 

Our team will quickly set up individual user access. 

Differentiators vs Competitors:

The Most Comprehensive Database

Access the most complete database of government fee schedules compiled in an easy-to-use tool. 

Amazing Customer Support

Our team will work to ensure you get the most out of your Policy Reporter subscription. We strive to be more than a vendor - we want to be your partner in improving patient access. 

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

RevSpring is the only patient access vendor to connect the dots between intake, registration, and payment.

Keywords

Images

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Videos

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Downloads

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Company Details

Founded in 1997

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