Best Search & Transparency Products

Even with high-quality content, healthcare organizations often struggle with visibility in search engines. As a result of web content not being SEO optimized, search engines are unable to understand its context, which, in turn, reduces findability. 

 

Milestone's Search and Discovery Digital Platform is the world's only SEO-first, schema-optimized content management system. The Milestone platform includes best-in-class SEO tools which drives patient acquisition. Milestone’s solutions monitor, update and report in real-time on SEO technical issues such as crawlability, indexability, broken links, redirects, and core web vitals.     

Deployed on over 10,000+ websites with more than 26 million page views per month across multiple industries, our cloud-based content management system includes advanced, error-free schema and healthcare-specific technologies that drive patient acquisition and brand loyalty. After deploying the Milestone Search and Discovery platform, our partners report 100% faster page load time and a 20-30% increase in leads and traffic.  

For most consumers, the search for a healthcare provider is a frustrating maze of bewildering choices and unanswered questions. They want to hear what other patients have to say in order to make a decision with confidence. With Loyal’s Empower solution you have the tools to do just that - empower the patient and provide a solution.

With the increasing trend of healthcare consumerism, creating a better patient experience has become imperative to a healthcare organization’s success. Our healthcare-specific platform and (NLP) technology, years of healthcare experience guiding clients to achieving results, and exclusive partnerships with industry-leaders Press Ganey and Yext help them get there. Binary Fountain provides a single view across managing the entire patient experience in a healthcare-focused platform. Leveraging patient feedback from online ratings and reviews and patient surveys, Binary Fountain helps healthcare organizations engage patients and improve operations with comprehensive patient analytics and the tools to drive change. Healthcare systems, hospitals and physician practices can increase patient acquisition and loyalty, impact revenue and create a better patient experience in an increasingly healthcare consumer-driven market. Our patient experience platform is used by over 4,000 healthcare facilities globally, including organizations as large as Providence Health & Services and as small as KURE Pain Management, providing them with the deep, timely insights and tools needed to engage patients, improve operations and impact revenue.

Strengthen your online presence with reviews, surveys and business listings.

Reputation enables you to understand what your customers think about your healthcare services and allows you to respond quickly to customer feedback. Our software gives you the ability to monitor and track patient surveys & reviews on third-party review sites to identify areas of improvement and address patient concerns.

Reputation also enables you to manage your business listings across multiple sites. This ensures that your business is accurately represented and that customers can find you.

Reputation is the only platform that manages consumer feedback from acquisition to loyalty. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on and improve the customer experience. 

Backed by Marlin Equity Partners, Bessemer Ventures, and Kleiner Perkins, .Reputation turns consumer feedback into fuel to grow businesses around the world. Visit Reputation.com to learn more.

## Patient Satisfaction Surveys Ready-made surveys sent to patients via text and email automatically. # Reputation Management Turn patients into advocates and give them the ability to provide valuable feedback. At the end of the survey, patients are sent to a review site (healthgrades, zocdoc, etc). # Visit Survey The perfect survey to get actionable patient feedback and coordinate service recovery. Give patients an easy way to provide you negative feedback and they’re less likely to do it publicly. # Practice CAHPS In-depth survey that was built to mimic CG-CAHPS results so you can prepare or take a deep dive into the patient experience. Six categories of practice management covered with 38 questions. Wondering where to start? Check out our industry guide, [Patient Satisfaction Surveys and Online Reviews: A Guide to Getting Started, Improving Your Online Reputation, and Using Your Results Effectively](https://www2.relatient.net/resources/patient-satisfaction-surveys-online-reviews-a-guide-to-getting-started-improving-your-online-reputation-and-using-your-results-effectively/).

Provides a complete view into managing patient feedback from online ratings and reviews and surveys. Monitor, analyze and act on patient experience insights to increase consumer engagement, impact revenue and improve operations.

Digitize and push all your surveys and forms to your patients through Noteworth (Satisfaction, Screenings, pre-visit questionnaires, post-visit surveys...)

This capability allows Care teams to collect outcomes from patients, using logic-driven, scoring methods to facilitate analysis and educate encounters

Create a unified patient experience across your business with your brand’s look and feel. Solv’s suite of features provides you with everything you need to exceed patients’ expectations the first time they ever interact with your brand, with tools that are proven to increase loyalty, reduce leakage, and accelerate revenue collection. 

Solv provides a digital presence for providers to want to offer convenient, accessible healthcare to their patients, with features including:
- Online self-scheduling
- Digital registration with insurance capture and electronic consent
- Online payment
- Video telemedicine
- Automated waitlist management and optimization
- Secure chat
- Feedback, surveys and reputation management
- New patient acquisition
- Returning patient loyalty portal

Solv offers three solutions to engage patients, increase visit volumes and improve satisfaction.

Solv Patient Experience. provides a streamlined way for patients to schedule a visit and track their spot in line. Through Solv, patients can be sent a message when the clinic is running behind or when asking patients to schedule a follow-up visit. After the patient’s visit, Solv has an automated review collect flow to enhance the clinic’s online presence.

Solv Video Telemed. A patient-friendly virtual care platform, Solv Video Telemed allows patients to start a video visit in seconds. Patients can both schedule a time or request an ASAP visit. Digital registration, consent forms, and payment collection is included through an easy-to-use workflow in a HIPAA compliant and secure platform.

The Solv App for Patients. This mobile app helps patients find and schedule convenient care providers and rebook in 2 taps at their preferred clinics. The app helps practices acquire new patients and increase patient loyalty. More than 6M consumers use the Solv app each month to engage with high quality healthcare providers.

Ask Claire is the first, independent, platform that is built for people with Medicare, by people with Medicare. Ask Claire is fundamentally different from existing digital platforms in three ways: 1) It is not an online broker, so will not look to sell you 2) It is powered by CMS data and offers full access to all plan options in your area 3) It couples unbiased information about Medicare and plan choices with the power of the community so you can connect with real Medicare users to learn about their experiences