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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Schedule, track, and manage every stage of maintenance, calibration, and breakdown processes from anywhere, at any time. Biomedical technicians are instantly notified of work order requests with the real-time location of assets. ChatGPT is at your fingertips, fixing the breakdown by just clicking a button in the app. RTLS  availability provides significant staff time savings by accessing the real-time location of your assets.

About Borda Technology:

With over a decade of experience in "IoT for Healthcare" Borda Technology helps hospitals worldwide with their digital transformation and smart hospital journeys through global award-winning IoT products. Borda transforms technology into operational awareness by using IoT data collected through sensors, without the need for human intervention, with 11 different products such as Asset Management, Patient Flow, Infant Safety, Staff Duress, and Work Demand Management. The result is better patient care, increased operational efficiency, enhanced safety, and advanced patient experience. Borda, with offices in the US, Canada, and Turkey, currently operates in over 15 countries, covering 35K+ bed capacity and managing 85M+ square feet of hospital space, tracking over 1M hospital assets, handling 4M tasks annually and maximizing the efficiency of thousands of patients and staff processes throughout the world.

Product Description:

Enhance patient safety with hellocare’s AI-Assisted Virtual Sitting Module. This service provides continuous, resource-efficient monitoring, supporting a high patient-to-sitter ratio. Utilizing AI technology, we detect and prevent adverse events such as falls and pressure injuries, ensuring vigilant care and immediate response when needed. Sitters can document interventions and alerts directly into the EMR via voice dictation, streamlining record-keeping without disrupting monitoring. Additionally, sitters can use verbal redirections to communicate with patients in their native language, ensuring clear and effective interaction. 

About hellocare:

Transform your existing hospital room into an integrated virtual care delivery hub with hellocare

Unlock the power of virtual care delivery with hellocare AI-assisted platform by transforming any patient room TV into virtual care delivery hub for virtual nursing, phyiscian rounding with live examination, virtual sitting (with AI-based algorithms for fall prevention, fall detection, pressure injury prevention, patient mobility tracking), patient engagement and entertainment, care coordination and clinical communications, to deliver hybrid care anytime from anywhere while enhancing patient engagement. 

Transforming your existing hospital room TV into a virtual care delivery hub, enables providers, nurses, and sitters to communicate and manage care via real-time audio and video calls, directly from your EHR to the patient room. Clinical teams and patients can invite members of the family and care team to participate in these calls, driving patient engagemeent and enabling them to take ownership of their health, which is known to improve health outcomes and patient satisfaction. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

MLPCare has deployed the asset management product from Borda Technology across 30 hospitals to provide end-to-end intelligence into each asset by managing data from BLE beacons.

That includes maintenance, calibration, and breakdown management of the tools used to care for patients. The Asset Maintenance Management product provides RTLS-based asset tracking, AI, and ChatGPT to provide technicians with maintenance or breakdown requests on the go, with real-time location of assets. The solution not only provides insights into asset use but also makes recommendations to ensure assets are not over- or under-utilized and provided with proper service before use on a patient.

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Pediatric use cases:

None provided

Users:

MLPCare, is the largest hospital group in Turkey, with its 30 hospitals.

Description:

hellocare's AI-assisted Virtual Nursing Module supports a variety of use cases, including: 

Fall Prevention and Detection: Detects early signs of a fall by monitoring bed exits and rail positions. In the event of a fall, instant alerts enable quick response to prevent injuries. 

Pressure Injury Prevention: Tracks patient immobility and prompts necessary actions to mitigate pressure ulcers through timely patient repositioning. 

Patient Mobility Analysis: Monitors and records patient mobility within the room, providing valuable data for assessing patient health and predicting potential health risks. 

Privacy-Preserving Monitoring: Utilizes real-time body segmentation to replace patient images with avatars, maintaining privacy while monitoring essential health metrics. AI-Based Rounding: Automates routine checks like IV levels and vital signs from bedside monitors, integrating critical data into EMR for comprehensive care oversight. 

AI-Based Hand Hygiene for Compliance: Monitors staff hand hygiene, automatically reporting compliance, enhancing safety, and lowering costs of manual report generation.​

Pediatric use cases:

Yes, hellocare's AI-assisted Virtual Nursing Module can apply to pediatrics with the same use cases as described above. 

In addition, sitters can also observe pediatric patients for eating disorders and aggressive behaviours.

Users:

Our AI-Assisted Virtual Sitting Module is designed for a wide range of users, including Sitters, patients with chronic conditions, post-operative patients, and those requiring continuous monitoring. Sitters use the platform to monitor patient data in real-time, make informed care decisions, and provide timely interventions. Caregivers and family members also benefit from the platform’s features, allowing them to actively participate in the patient’s care journey​ and visit their loved ones virtually.

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Home health, Behavioral health, ADT, Credentialing

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Allscripts, GE

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other, Desktop

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Enhanced Preventative Maintenance and Calibration Management: Asset Maintenance Management (Hospital CMMS) allows you to schedule, track, and manage all preventative maintenance and calibration processes effortlessly. By ensuring that assets are regularly maintained and calibrated, you can optimize their performance, minimize unexpected breakdowns, and extend their lifespan. This healthcare CMMS software helps reduce costly repairs and reduces the risk of asset failure, resulting in increased operational efficiency.

Streamlined Breakdown Management on Mobile App: AI-assisted Healthcare CMMS software allows hospital staff to easily submit a breakdown request across the hospital via the mobile application, and each request is instantly assigned to the appropriate biomedical technician. Hospital staff can quickly initiate work order requests, update the status of repairs, record breakdown activities, and track related costs, all in real-time. ChatGPT AI assistant is ready for technicians to access step-by-step troubleshooting instructions and fix the breakdown. Technicians can access the step-by-step troubleshooting instructions and solutions to fix the breakdown with just one click through the application. Once the repair process is completed, the requester is notified of the asset's status. As a result, you can be confident that breakdown requests are handled with faster issue resolution, your assets are in proper working conditions, and the hospital is making the most of its investments.

Instant Visibility of Mobile Asset Locations: This all-in-one Asset Maintenance Management with RTLS capability provides instant access to the real-time location of your mobile assets. This visibility reduces the time spent searching for assets and enables efficient asset tracking & management. Whether it's locating assets for maintenance, optimizing asset utilization, or ensuring compliance with regulatory requirements, having instant visibility of asset locations enhances operational efficiency, reduces costs, and improves decision-making.

Differentiators vs EHR Functionality:

hellocare distinguishes itself from traditional EHR functionality with advanced integrations and patient-centered innovations:

  • Advanced AI Integration: Implements AI for real-time monitoring and predictive analytics like fall detection and pressure injury prevention.
  • Virtual Care Delivery: Offers comprehensive virtual care including telehealth and virtual nursing.
  • Real-Time Communication Tools: Integrates instant communication tools for enhanced interaction between patients and healthcare providers.
  • Customizable Monitoring and Integration: Supports extensive customization and seamless integration with medical devices and third-party apps, surpassing typical EHR capabilities.
  • Enhanced Security and Privacy: Adds extra layers of data security and privacy, ensuring compliance with stringent regulations.
  • Actionable Insights: Leverages collected data for actionable insights and detailed reporting, aiding in informed decision-making and operational efficiency.

These features position hellocare as a technologically superior, flexible, and patient-centric platform.

Differentiators vs Competitors:

What sets hellocare apart is our commitment to innovation, quality, and partnership. We are the only vendor in the market that meticulously developes the hardware, audio/video stack and the virtual care delivery platform in-house, featuring open architecture and feature flags for customizable solutions. 

  • Our platform is the result of a collaborative effort with our partners, designed to meet the real and evolving needs of clinical teams, patients, and health systems. 
  • We are dedicated to continuous improvement, incorporating monthly releases that integrate real-time customer feedback. 
  • Our approach to partnership is inclusive, ensuring compatibility and integration with existing technology investments by our partners, including EHR/EMRs, telemetry, nurse call systems, clinical communication tools, patient experience, and patient education platforms. 

Health Equity

Keywords

Images

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Alerts during Sitting.webp

Videos

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Asset Maintenance Management.mp4

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hellocare overview.mov

Downloads

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Borda - Asset Maintenance Management.pdf
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hellocare device specification.pdf

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Company Details

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