ReferralMD delivers proven solutions for Digital Front Door, eConsults, Referrals, Faxing and Marketing that help hospitals, health systems, networks, and payers streamline the referral process, decrease patient leakage, and improve communication between providers and patients.
>>> HOW WE HELP <<<
Digital Front Door
- Patient Access Tools
- Patient Scheduling
- SmartCHAT Patient Intake
- Patient Communications
eConsults & Referrals
- Consult Management
- Referral Management
- Prior Authorizations
- SmartFAX Management
Marketing & Services
- Marketing CRM
- Advanced Analytics
- Professional Services
- SmartEXCHANGE Integrations
>>> WHO WE HELP <<<
Health Systems/ACOs/DSRIPs/CINs
- Reducing patient leakage through SmartMatch decision support and real-time analytics
- Standardizing and streamlining the referral management process across the organization
- Driving operational efficiencies and allowing referral teams to scale more efficiently
PCPs/FQHCs/Dental Practices
- Matching patients with appropriate providers using SmartMatch decision support
- Closing the feedback loop with specialists and reducing phone calls and faxes
- Increasing patients LTV to ensure they are not lost to competitors after referrals are sent
Specialty Care Organizations
- Increasing referral volume and capturing more revenue using CRM and marketing tools
- Improving customer service with referring providers through automated status reports
- Managing referral network and gaining insight into referral patterns using analytics
