Avia Logo
Write a review

Products /

MD Insider

/

MD Insider Alternatives

MD Insider

Overall Top 10 MD Insider Alternatives & Competitors for Small Health Systems

Browse options below. Based on data from AVIA reviews and gathered information about the vendor's clients, you can see how MD Insider stacks up to the competition. Check reviews from current & previous users at other small hospitals and health systems to find the best product for your you organization.

#1

Product Logo
Versatile platform
Versatile platform
svg iconGreat fit for AMC
svg iconGreat fit for AMC
Great fit for Pediatric
Great fit for Pediatric
5+ years in business
5+ years in business
Versatile platform
Versatile platform
svg iconGreat fit for AMC
svg iconGreat fit for AMC
Great fit for Pediatric
Great fit for Pediatric
5+ years in business
5+ years in business
Provider Search
View full profile
key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
To see which organizations are using this product, sign in or create a free account.

Visit Website

#2

Product Logo
Versatile platform
Versatile platform
svg iconGreat fit for AMC
svg iconGreat fit for AMC
Versatile platform
Versatile platform
svg iconGreat fit for AMC
svg iconGreat fit for AMC

TQA Healthcare (formerly Element Blue) delivers enhanced customer experience and bottom line results. From web based digital platforms to mobile friendly sites and applications, we specialize in healthcare and enterprise level systems with integration in both employee and customer facing digital experience.

Having built digital platforms for sites topping 50 million users, we can deliver large-scale solutions with personalization for each individual user. TQA Healthcare combines rich web or document related content with useful operational context and engaging user experience. Simple or sophisticated, we understand the management, workflow and security requirements to help online business excel.

View full profile
key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
To see which organizations are using this product, sign in or create a free account.

Visit Website

#3

Product Logo
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
svg iconGreat fit for AMC
svg iconGreat fit for AMC
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
svg iconGreat fit for AMC
svg iconGreat fit for AMC
5+ years in business
5+ years in business

Without Hyro, health system call centers are reaching the burnout threshold too quickly. That’s when the perfect storm of missed calls, long wait times and poor user experience hits hard, ultimately causing patient churn and lost revenues. With Hyro, call center capacity is a non-issue, with 65-85% of calls being automatically deflected or resolved end-to-end, and the remainder of calls being quickly and accurately routed to the right departments.

It's an ever-clean filter you never need to change – Hyro has a three-pronged system to sorting call volume, automating routine calls without human intervention, directing complex calls to the right agent, and deflecting simple calls to SMS for self-service.

Smart Routing:

Navigate calls to the accurate source of support with natural language understanding (NLU)- based smart routing. Instantly match and transfer patient queries to the right service departments, skipping complicated audio menus and lengthy wait times in the process.

End-to-End Resolution:

Automate key digital services from start to finish with conversational AI end-to-end resolution. Solve routine requests such as physician scheduling, paying bills and getting answers to critical questions, without a human in the loop.

SMS Deflection/ Call-to-Text:

Shield overloaded call center teams from repetitive tasks with SMS Deflection (Call-to-Text). Funnel patients to self-serve with the resources you’ve already invested in, directing them to patient portals, FAQ pages, chat solutions and mobile app features.

Benefits:

  • 3-10 day deployment
  • Zero client-side maintenance
  • 60-85% deflection/ resolution of calls and messages
  • 5x Average Handle Time
  • 99% reduction in Average Hold Time
  • Pre-loaded skills, like scheduling and routing
  • Proprietary natural language engine that adapts to patients' dialects, phrasing, sentiment and more
  • Integrations with Epic EMR, Salesforce, and major telephony providers like Cisco, NICE, Genesys and Twilio
View full profile
product capabilities
Data security and privacy
Scalability
Adaptability
See more
key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
To see which organizations are using this product, sign in or create a free account.

#4

Product Logo
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
svg iconGreat fit for AMC
svg iconGreat fit for AMC
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
svg iconGreat fit for AMC
svg iconGreat fit for AMC
5+ years in business
5+ years in business

Transform your health system’s inconsistent and disparate data into a single, unified source of information that can power endless possibilities. With hundreds or thousands of staff and affiliated physicians, health systems have valuable provider data stored across various EHRs, credentialing, and content management systems—a siloed and messy experience that prevents it from being properly leveraged. 

Kyruus Connect helps unify and optmize all of this disparate data to create a single, organized data source. This robust foundation can power seamless and efficient experiences including chatbots, reporting tools, search and scheduling experiences and more. 

View full profile
key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
To see which organizations are using this product, sign in or create a free account.

Visit Website

#5

Product Logo
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform

Steer Health’s no-fuss web scheduling widget empowers your patients to make appointments anytime, anywhere.​ 

Meet Patients Where They Are: We place ‘Request Appointment’ buttons on multiple sections of your website, the Google Business profile pages, the AI Conversational Chatbot, and via the Virtual Voice Assistant.

We Got You Covered: Once a patient requests an appointment, they can choose from a list of your practices based on their proximity to the locations or any other preferences.

Eliminate Repetitive Tasks: Steer is integrated with your EMR solution and uses it to pull in information about existing patients, removing the need for you to look them up manually each time.

Onboarding is a Breeze: When a new or existing patient books an appointment, they are prompted to update their insurance information, saving your staff’s time during the onboarding process.

Patient Communication Hub: All appointments and inquiries are accessible in one place – the Virtual Voice Assistant, the AI Conversional Chatbot on your website, or patient’s appointment scheduling requests from any online links. Your staff can check the requirement and easily respond to the requests.

Learn more: https://steerhealth.io/online-patient-scheduling-platform/

View full profile
key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
To see which organizations are using this product, sign in or create a free account.

Visit Website

#6

Product Logo
Versatile platform
Versatile platform
5+ years in business
5+ years in business
Versatile platform
Versatile platform
5+ years in business
5+ years in business
The Yext Healthcare Knowledge Graph is purpose-built to help health systems of all sizes solve their office, facility, and physician digital knowledge challenges, make their providers more discoverable in search, and ultimately attract new patients in the moments that matter most.
View full profile
key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
To see which organizations are using this product, sign in or create a free account.

Visit Website

#7

Product Logo
Versatile platform
Versatile platform
svg iconGreat fit for AMC
svg iconGreat fit for AMC
5+ years in business
5+ years in business
Versatile platform
Versatile platform
svg iconGreat fit for AMC
svg iconGreat fit for AMC
5+ years in business
5+ years in business

The aha! Health Experience Platform (HXP) integrates with health systems' Digital Experience Platforms to deploy advanced capabilities, resulting in quicker market entry, increased patient acquisition, reduced operational costs, and enhanced patient satisfaction.

View full profile
key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
To see which organizations are using this product, sign in or create a free account.

#8

Product Logo
Versatile platform
Versatile platform
5+ years in business
5+ years in business
Versatile platform
Versatile platform
5+ years in business
5+ years in business
Scheduler is a solution that helps clinical organizations of all sizes manage and set up their visits. From on the fly walk-ins to booking appointments with elaborate provider policies, Scheduler handles the flows and needs of any type of clinical facility seamlessly. There’s nothing like it on the market. Scheduler was designed by former Apple engineers that spent hundreds of hours observing leading health care facility operations and how patients interact with bookings. Through excellent staff feedback, and a world class technology team, and you end up with software that increases productivity and ROI, that adjust to the needs of the facility.
View full profile
key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
To see which organizations are using this product, sign in or create a free account.

Visit Website

#9

Product Logo
Versatile platform
Versatile platform
5+ years in business
5+ years in business
Versatile platform
Versatile platform
5+ years in business
5+ years in business
Odoro’s Solution provides call center agents with an interactive script specifically designed to collect information from patients. Agents simply input patients’ responses, and SchedLogic™ does the rest. By combining information input by agents with existing health system PM/EMR data, Odoro SchedLogic™ is able to find the perfect match for every patient instantly. -Improve Patient-Provider Matching: By combining patients’ responses with existing patient and provider data, our SchedLogic™ engine presents access center agents with a view of optimal appointments and providers in real time. That improves patient retention and satisfaction by providing a consistently positive scheduling experience. -Optimize Provider Utilization: Odoro’s SchedLogic™ engine takes into account providers’ specialties and demands to ensure the access center tool presents patients with appointment options that evenly distribute demand across the health system’s network of providers in the most efficient way. That minimizes appointment lag times and uneven provider demand. -Increase Organizational Efficiency: Using a real-time guided scheduling dialogue, Odoro’s access center tool reduces errors, call times and training requirements by eliminating the need for agents to continually act upon provider preferences and expertise. Agents simply input the patient’s response to each prompt and instantly receive the perfect match. -Guided Scheduling Dialogue: Odoro’s Access Center Solution is built around its unique guided dialogue interface, which leads call center agents through a customizable script designed to collect information from patients as efficiently as possible. Agents simply input patient responses into the web-based tool and receive a list of optimal providers and appointment slots. That eliminates the need to search through the provider’s calendar.
View full profile
key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
To see which organizations are using this product, sign in or create a free account.

Visit Website

#10

Product Logo
Versatile platform
Versatile platform
5+ years in business
5+ years in business
Versatile platform
Versatile platform
5+ years in business
5+ years in business
Advanced call center services that help maximize your operational efficiency and improve access to deliver a superior patient experience.
View full profile
key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
To see which organizations are using this product, sign in or create a free account.

Visit Website

Explore Related Resources
back to top