Direct

Contents

AVIA Summary About EHR Integrations Use cases and differentiators Company information Media

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Direct is a solution provided by Arrive Health (RxRevu) which was founded in 2013. It belongs to multiple categories of digital health solutions including Revenue Cycle Management (RCM), Prior Authorization, Payer Intelligence, Care Plans, Clinical Decision Support (CDS), and Clinical Decision Support Systems.

It has 16 verified clients.

Direct integrates with major EMRs such as Epic, Cerner, and Athenahealth.

Some other resource(s) that may be helpful in learning about Direct include: Q&A with Christie Callahan of Arrive Health: Putting patient-provider relationships first and Top Prior Authorization Companies Report | 2023

DESCRIPTION

Direct is the leading EHR-integrated cost transparency solution. The solution brings real-time, pharmacy benefit cost information, coverage restrictions, and alternatives into native EHR workflows. Giving providers cost information at the point-of-care enables data-driven and evidence-based decisions that help patients get the care they need at prices they can afford.

Features and Benefits:

- Access to lower-cost alternatives increases care adherence and patient health and satisfaction

- Select medications that do not require prior authorization

- Reduced pharmacy/PBM/payer call-backs, prior authorization denials, and other uncompensated provider hassles

- Uses native order workflows, is easy to implement

- Surfaces pharmacy alternatives to drive continuity of care and patient satisfaction

- Integrates patient affordability program offerings into RTPB results, showing best-cost options when insurance coverage isn't found or doesn't apply.

FEATURED MEDIA

Arrive Health - Health System Flyer.pdf

ArriveHealth_Color-Pos_CMYK.png

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CATEGORIES & SOLUTIONS

Revenue Cycle Management (RCM)

Prior Authorization

Payer Intelligence

Insurance Eligibility Verification & Prior Authorization

Clinical Decision Support Systems

CLIENT TYPES

Pediatric Hospitals

Academic Medical Centers

Accountable Care Organizations

Rural Hospitals

Small Medical Facilities

Large Medical Facilities

Extra Small Medical Facilities

Medium Medical Facilities

Extra Large Medical Facilities

EHR integration

Integrations

Acute care EMR, Ambulatory EMR

EHR integration and relevant hardware

Required

EMRs supported

Epic, Cerner, Athenahealth

Hardware compatibility

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Solution libraries

In Oracle Cloud Market: https://code.cerner.com/apps/rxrevu

In Epic Showroom: https://fhir.epic.com/Download?Id=10335

Use cases and differentiators

Use case descriptions

With accurate coverage and cost information displayed at the point-of-care, providers can:

- Avoid medications that require prior authorization

- Improve patient interactions and experience

- Streamline ordering workflows

- Reduce patient costs and non-adherence

- Support continuity of care

Pediatric use cases

Deliver accurate costs and alternatives at the point-of-care. For children covered under a PBM/payer we're connected to, we can deliver details on medication options and restrictions.

Users

Any prescriber or care team member can utilize our solution within their EHR's workflow.

Differentiators vs internal options

Our solution is seamlessly embedded into EHR workflows, allowing for direct connections to payer and PBM source-of-truth data. EHRs typically allow for one or many connections to Real-Time Prescription Benefit solutions, but rarely have their own prescription price transparency capabilities built-in.

Differentiators vs competitors

Arrive Health delivers the industry's most accurate, patient-specific cost and coverage information to the EHR. Many providers do not trust the pricing information displayed in their workflow because of its obsolete or incorrect nature (see whitepaper below). However, Arrive Health delivers data that providers can rely on, taking into consideration up-to-date copay and deductible information, benefit details, and preferred locations. We also display therapeutic alternatives that are covered under the patient's insurance, options that might not require prior authorization, and options at a health system's own internal pharmacy.