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HealthWare Systems’ ActiveDEFENDER monitors each patient encounter, looking for actionable events and driving behavior through report cards and automated alerts. Associates are notified to take action and address issues in real-time, significantly reducing rework and the negative impact on clinical and billing
✓ Reduce technical denials…by getting it right the first time
✓ Measure registrar accuracy and performance
✓ Identify deficiencies in real-time and drive action to reduce rework
✓ Real-time account monitoring and dashboards
✓ Data and documentation issues flagged for resolution
✓ Registrar report cards provided for performance and peer review
✓ Escalate issues that go unresolved beyond specified deadlines
✓ Identify actionable events and push work objects to the appropriate person for resolution
✓ Monitor changes in Patient Status, Insurance, Procedures, and Dates of Service
✓ Improve throughput & financial performance.