Products /
CareLINK
CareLINK
Overview
Contents
Avia Summary
Select which hospital or health system you work at and see a personalized match score.
HELPFUL TOOLS
CareLINK Comparisons
About
PRODUCT ATTRIBUTES
COVID-19
Pediatric
SOLUTIONS
CATEGORIES
None provided
KEYWORDS
None provided
CLIENTS OVERVIEW
Key Clients
Clients Your Size
USED BY
0 Organizations
EHR integration
Integrations: | None provided |
EMR Integration & Relevant Hardware: | None provided |
EMRs Supported: | None provided |
Hardware Compatibility: | None provided |
Description
The CareLINK solution focuses on communications between providers/clinics and patients with key capabilities including:
1. Comprehensive schedule management & answering service replacement with complete record capture and analytics
3. Multi-channel communication with patients including 2-way SMS, website live chat, and telemedicine
4. Complex reminders, recall, and mass notification capabilities focused on precise scripting to reduce no shows, correctly preparing patients for procedures/surgeries, and easily customizable, robust mass notifications to fit situational need
5. Complex/customizable e-form, survey, and questionnaire capabilities ranging from e-intake to clinical scales with auto-scoring and full visualization/analytics
Use cases
Description
None provided
COVID-19 use cases:
CareLINK COVID-19 Applications
1. Within 24 hours changed appointment reminder scripting across email, text, and phone to include clinic/department specific coronavirus instructions – including urls/hyperlinks to client web pages addressing coronavirus and providing instructions so patients had quick direction to the desired information sources
2. Within 24 hours put in place clinic/department specific messaging for mass notifications via email, text, and phone calls - updating patients on locations closures, hours changes, and intake process modifications
3. Rapidly implemented customized pre-screening workflows for all visit types- scheduled, walk-in, and after-hours care including ability for office staff to send custom, trackable pre-screening questionnaires “on-demand"
4. Helped transition patient volume to telemedicine visits when possible using precise mass notifications with directions/sign-up instructions with links, etc. specific to clinic/department
5. Converted previous office intake workflows (forms, questionnaires, docs to sign) into virtual workflows with e-versions of materials needed under telemedicine circumstances
Differentiators
Differentiators vs EHR Functionality:
None provided
Differentiators vs Competitors:
None provided
Select which hospital or health system you work at and see a personalized match score.
CareLINK Comparisons