TeleCare Management (TCM)

AMC Health’s registered nurses and certified diabetes educators from across the country are trained in remote care management to help customers extend their reach outside the hospital with levels of intervention that match the intensity of patient needs. To help drive adherence, compliance and behavioral shifts, our telecare managers: Analyze and validate the remote data captured from patients Follow-up with patients to clarify self-reported information and address compliance issues Provide targeted disease education Identify barriers that may be affecting utilization Expertly use behavior intervention techniques to proactively address negative trends