Best Care Management Products

PatientConnect Complete is the most comprehensive solution for patients, supported by the HRS standard kit including the HRS tablet accompanied with a Weight Scale, Blood Pressue monitor, and Pulse Ox. Clients have the option to opt for additional peripherals should they see fit, with the option to choose from a thermometer, glucometer. Additional peripherals are available at additional cost. PatientConnect Complete units are ready to go out of the box – including Bluetooth pairing, charged and ready for use by patient.

Biometric Devices Supported:
All HRS peripheral devices are FDA approved and connected through Bluetooth to our tablets. Peripheral devices automatically push patient readings into the clinical portal for analysis. Bluetooth devices allow the biometric readings to automatically load into the tablet and will flow over to the Clinician portal. Patients can also manually enter their readings.

PatientConnect Complete has the ability for multi-channel videoconferencing, phone calls, and messaging to clinicians and family memebers.

Babyscripts myJourney is a clinically-validated, obstetrics-specific solution that allows OB/GYNs and other maternal health care providers to deliver a new model of prenatal and postpartum care via a mobile app-based platform and remote patient monitoring experiences. It exists to solve the problems generated from the critical shortage of obstetrical providers in the U.S. and to transform the delivery of pregnancy care through the power of technology and remote patient monitoring.

1. Patient users download the Babyscripts myJourney digital companion app onto their smartphone, enabling 24/7 access to personalized educational content tailored to each stage of pregnancy up through one year postpartum.Through myJourney’s assessment and survey functionality, users self-report health history, mental risk, and social determinants of health data. All data is communicated back to the healthcare team through a provider-facing dashboard, enabling the appropriate intervention and facilitating better clinical decision-making. 
2. All users also have access to manual blood pressure tracking in the app, even those who are normotensive or considered low-risk, to support the integration of self monitored blood pressure monitoring into routine prenatal and postpartum care. Patients can input BP data manually or automatically into the myJourney app via a manual or internet-connected cuff. Data is available to the healthcare team through a provider-facing dashboard, and high risk situations are actively communicated to the patient’s healthcare team, enabling recognition of hypertension risk when it occurs and informing any necessary changes to the care plan, including the option to enroll patients onto Babyscripts myJourney Blood Pressure RPM. 

Babyscripts myJourney Blood Pressure RPM is specifically designed for high-risk patients and is supported by a care management layer. Patients track their blood pressure readings at home with the support of a dedicated care manager. Readings are recorded via the myJourney app and an internet or cellular-enabled blood pressure cuff, synced with their healthcare provider's system. This integration allows for continuous monitoring and immediate feedback. If a patient's blood pressure reading is outside of the parameters set by their healthcare team, the app alerts the patient, care manager, and the healthcare team, facilitating timely medical intervention. 

1. Key Components: Babyscripts myJourney Blood Pressure RPM incorporates several key components designed to enhance maternal health outcomes through remote monitoring and patient engagement, including the following: 

• Connected blood pressure cuff: The program provides patients with a digital blood pressure monitor that is internet or cellular-enabled, allowing patients to measure their blood pressure at home and automatically transmit the readings to their healthcare providers in real-time. 
• Mobile app integration: The Babyscripts myJourney app integrates seamlessly with the blood pressure cuff, allowing users to easily log and track their readings. The app is accessible on both smartphones and tablets. 
• Real-time alerts and feedback: The app is programmed to send immediate alerts to patients, care manager, and healthcare providers if any readings fall outside of the parameters set by the healthcare team. By means of a sophisticated exception reporting workflow and the addition of care management support, Babyscripts reduces trigger fatigue, surfacing only actionable data.
• Care management: Patients enrolled onto Babyscripts BP RPM are matched with a care manager, who operates incident to and under the supervision of the healthcare provider to provide education, motivation, and remove any barriers to compliance with daily blood pressure capture.
• Tailored educational content: In addition to general pregnancy and postpartum content, patients enrolled in Babyscripts Blood Pressure RPM receive resources specific to their risk profile. 
• Provider dashboard: Healthcare providers have access to a dedicated dashboard where they can monitor their patients' blood pressure readings, track trends over time, and adjust care plans accordingly. This centralized data collection facilitates better patient management and follow-up care. 
• Patient engagement and compliance tools: The app includes tools to help patients stay engaged and compliant with their monitoring routines. This includes reminders for taking blood pressure readings, educational materials, and motivational content to encourage adherence. The patient’s care manager communicates regularly to ensure compliance. 
• Data security and privacy: The platform complies with all relevant healthcare regulations and standards, including HIPAA, to protect patient information.
• EMR integration: Babyscripts BP RPM integrates into the medical record through several methods, enabling patient onboarding directly in the EMR and automatically filling blood pressure readings into the patient's chart.

Together these components provide a comprehensive solution for managing hypertension in pregnant and postpartum women, significantly improving maternal health outcomes by enabling continuous monitoring and timely medical interventions. The Babyscripts blood pressure RPM model is reimbursable, offering a sustainable service for providers to improve the patient experience and outcomes related to hypertension during pregnancy.

1. Babyscripts partnered with GW-MFA and others in a number of research projects, with results published in ACOG’s Green Journal and JMIR, validating the effectiveness of reduced in-person visits for prenatal care, better management of weight and blood pressure complications, improving compliance and adherence to HEDIS measures, and reducing rates of readmission in the postpartum period through remote monitoring. 
2. Babyscripts' patient-centric solution extends care outside the four walls of the office, making personalized healthcare education, risk-stratified remote monitoring, and real-time virtual triage as readily accessible as the smartphone, responding to mothers’ needs for accessibility and convenience. Babyscripts has deeply engaged this patient population, with 92% of users saying that they would recommend the solution to their friends.
3. Babyscripts' vision for improving care has always been driven and amplified by clinicians: strategic partners like George Washington Medical Faculty Associates, Cone Health System, and Advocate Aurora Healthcare, among others. These partnerships are essential to Babyscripts' project of creating solutions for patients with and for clinicians.
4. Babyscripts gives the healthcare team and payer the ability to monitor both behavioral compliance and physical vital signs between visits, to identify adverse trends in real-time and lower the cost of care. The ability to integrate Babyscripts into the EMR and clinical workflow is one of its most important value-adds, allowing providers to offer comprehensive virtual care and payers and deliver “next generation” care coordination.

Andor Health was born over 4 years ago with a single mission; to fundamentally change the way in which care teams, patients, and families connect and collaborate. By harnessing the latest innovations in OpenAI/GPT models, our cloud-based platform unlocks data stored in source systems - such as electronic medical records - to deliver real-time actionable intelligence to care teams within ubiquitous virtual collaboration platforms like Zoom. By perfecting communication workflows, our platform accelerates time to treatment, decreases clinician burnout, and drives better patient outcomes.  

Healthcare institutions and providers use ThinkAndor® to enable providers to configure patient and clinician interactions with ubiquitous team collaboration platforms. This eliminates the need to manage added applications. ThinkAndor® enables a frictionless virtual interaction allowing physicians and patients to communicate without being distracted by disjointed technologies during a virtual consultation. 

ThinkAndor is the only integrated virtual collaboration platform that can truly bring together all aspects of outpatient, inpatient, post-acute and at home virtual care collaboration through the 5 Pillars of Virtual Health: Virtual Visits, Virtual Hospital, Virtual Patient Monitoring & Care Management, Virtual Team Collaboration, and Virtual Community Collaboration. 

Features include:

• Virtual visits launched from the EHR
• Voice-to-text clinical notes
• Real-time alerts and notifications
• Secure collaboration channels
• ThinkAndor® AI Bot provides relevant content and clinical context to visits and care teams
• Device-agnostic virtual rounding, nursing, sitting and remote consults to power the virtual hospital
• Remote specialty consults such as Tele Stroke, Tele Psych, and Tele ICU
• Access to a virtual on-demand network
• Multi-room/patient virtual sitting for a variety of risk types
• Virtual nursing to address staffing shortages

In 2020, Microsoft M12 took an investment position in Andor Health and works very closely to optimize virtual interactions leveraging OpenAI and GPT. Since then, Andor Health has grown to serve over 70,000 providers and over 500 hospitals leveraging the Andor Health platform across the US, Canada, and UK. Orlando Health, Medical University of South Carolina, Tampa General Hospital, Yale New Haven, and the National Institutes of Health are among some of the most notable. You may find some of our most prestigious partners here, https://andorhealth.com/partners.html. 

Most Importantly, Black Book has ranked Andor Health as the #1 Virtual Care Collaboration Solution with the Highest Client Satisfaction in 2023! Black Book Market Research used 18 key performance areas of operational excellence to rank Virtual Care Solutions vendors, and recognized Andor Health as the Highest in Client Satisfaction.  More importantly, Black Book reached out to nearly 1000 provider organizations, hospitals, and health systems to perform this independent market evaluation with Andor Health taking  #1 in 13/18 key performance indicators across all 5 pillars of virtual health & collaboration! This success is a proven indicator of Andor Health’s focus to empower clinicians and care teams with distinct, AI-powered virtual collaboration experiences. 

Artera Harmony: One Platform - Seamless Orchestration - Infinite Applications.

Artera's award-winning patient communications platform - Artera Harmony - integrates across a healthcare organization’s tech stack, EHRs and third-party vendors. 

Artera Harmony helps unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages. 

Holistic view of every inteaction:

• Analytics (understand how vendors / departments / workflows are performing)
• Automated Workflows (build conversations from template library)
• Vendor and Use-Case Rules (prioritize what is most important)
• Patient Preferences and Consent
• Live Agents (escalate and route messages)
• Live monitored with AI-enabled real-time sentiment tracking

What Makes Harmony Different:

• Differentiate & optimize your patient experience with our most advanced workflow builder capabilities ever
• Manage more conversations than ever before in Artera’s enhanced inbox
• Access AI / LLM-driven translation, improving patient access and engagement
• Track communication performance from outreach to outcome with Artera’s enhanced suite of analytics views

Artera Harmony's Key Features & Benefits:

Easy Workflow Configuration, Maximum Impact

Flows / Conversation Builder

• Build personalized patient engagement journeys to extend patient interactions

Inbox (Smart Inbox)

• Effectively oversee larger populations and access a unified display of messages spanning all practices.

Homepage with Next Best Actions

• Recognize key "action items" that may spotlight critical conversations, data insights and more

Staff AI Co-Pilot

• Craft high-quality messages with intelligent functions like sentence completion and advanced translation

Message Categorization

• Process and categorize all messages to better understand the communication driving interaction

Native Value Reports

• Move dashboards into your core Artera interface for a more streamlined staff experience

Artera has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach. 

Ease the burden on care teams with an AI-powered solution that provides virtual monitoring around the clock, in every room. The care.ai Platform continuously monitors for potential risks and notifies care teams before problems arise.

A Guided Experience with Proven Engagement and Value-Based Care Engine

Jasper Health works hand-in-hand with your existing clinical workflow accelerating your healthcare systems ability to quickly and efficiently launch a value based oncology care model (OCM). Built with the latest FHIR based protocols and interoperable standards, a private label version of Jasper can be implemented in 30 days. KITT, our analytics engine, can track and report value based KPI’s driving payment optimization and increasing ROI.

• Continual monitoring and interaction to support the activated patient in their journey toward improved health
• Designed to guide members at every step, providing psychosocial support and connecting them with the nurse-led care team at the right moment
• Creating continuity in care and guidance between appointments that adapts to the specific needs of patients

100Plus is the leading AI-assisted remote patient monitoring (RPM)platform. We empower healthcare providers 

to remotely manage chronic conditions, improve patient adherence, reduce hospitalizations & support practices with our end-to-end solution. AI-assisted technology, Esper, improves care coordination & reduces administrative burden.

Innovaccer’s care management solution enables health systems to drive cost-effective, coordinated care with an integrated solution to unlock value for health plans, from care management to referrals to prior authorization. The patient-centered solution that connects every care journey touchpoints into personalized 1-to-1 health moments powered by 360-degree patient profiles and prospective patients inclusive of EMR, clinical, financial, SDoH, patient data for better care delivery. With predictive models, the solution can predict any health system’s total cost of care to a much higher degree of accuracy than industry standards for better management of resources. It also offers wide range of workflows that assists cares teams to simplify redundant tasks, bridging care and coding gaps, facilitating contextual, relevant, and dynamic bidirectional communication to deliver care outcomes. 

ReferralMD delivers proven solutions for Digital Front Door, eConsults, Referrals, Faxing and Marketing that help hospitals, health systems, networks, and payers streamline the referral process, decrease patient leakage, and improve communication between providers and patients. 

>>> HOW WE HELP <<<

Digital Front Door

• Patient Access Tools
• Patient Scheduling
• SmartCHAT Patient Intake
• Patient Communications

eConsults & Referrals

• Consult Management
• Referral Management
• Prior Authorizations
• SmartFAX Management

Marketing & Services

• Marketing CRM
• Advanced Analytics
• Professional Services
• SmartEXCHANGE Integrations

>>> WHO WE HELP <<<

Health Systems/ACOs/DSRIPs/CINs

• Reducing patient leakage through SmartMatch decision support and real-time analytics
• Standardizing and streamlining the referral management process across the organization
• Driving operational efficiencies and allowing referral teams to scale more efficiently

PCPs/FQHCs/Dental Practices

• Matching patients with appropriate providers using SmartMatch decision support
• Closing the feedback loop with specialists and reducing phone calls and faxes
• Increasing patients LTV to ensure they are not lost to competitors after referrals are sent

Specialty Care Organizations

• Increasing referral volume and capturing more revenue using CRM and marketing tools
• Improving customer service with referring providers through automated status reports
• Managing referral network and gaining insight into referral patterns using analytics