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Sensentia's enhanced capabilities improve coordination of benefits for the nation’s 11 million individuals dually-eligible for Medicare and Medicaid – often the highest-need populations in either program. Sensentia supports Dual Eligible Special Needs Plans (D-SNPs) and their members by helping them resolve operational challenges for navigating disjointed benefit systems. This elevates standards of coordinated care and reduces costs and fragmentation within the care system.
Our AI-powered benefits comparison solution displays side-by-side benefits for the plan’s Customer Service Representatives (CSRs). With this benefits comparison solution, plans can resolve member calls more quickly and accurately, improve their readiness and capacity, and better coordinate and integrate Medicare and Medicaid benefits.