Products /
Video Visits
Video Visits
Overview
Contents
Select which hospital or health system you work at and see a personalized match score.
HELPFUL TOOLS
About
PRODUCT ATTRIBUTES
COVID-19
Pediatric
KEYWORDS
None provided
CLIENTS OVERVIEW
Key Clients
Clients Your Size
USED BY
0 People
0 Organizations
EHR integration
Integrations: | Other |
EMR Integration & Relevant Hardware: | Use case dependent |
EMRs Supported: | Other |
Hardware Compatibility: | Mobile / Tablet (native app), Desktop |
Description
The care.coach video visit solution is an easy to use, provider-led telemedicine app. It requires no intervention from the user to receive a call from their provider, caregiver, or loved one.
Features Include:
Always on Wi-Fi enabled device to ensure 24x7 availability
Hardware configurations for tech-averse individuals
Auto app switching when call is connecting and ending
Auto full screen answer (optional)
A care.coach proprietary, HIPAA-compliant platform
Use cases
Description
None provided
COVID-19 use cases:
COVID-19 has permanently changed the way health plans will provide care for these adults as there has been a transition from the traditional form of care at the physical office, to meeting the member in their home with virtual care. According to a UCSF study published in JAMA in August 2020, 13 million older adults are not ready for the use of technology, for either technical or physical reasons. With the shift to utilize technology, this will lead to older adult members being frustrated, receiving poor care management and overall reporting poor engagement and experience. This challenge should not be overlooked as CMS recently ruled that patient experience measures are doubling in the Stars rating formula this year and by 2023 member-experience will determine 57% of overall Stars ratings.
Differentiators
Differentiators vs EHR Functionality:
None provided
Differentiators vs Competitors:
None provided