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Remote and Personalized Care

Remote and Personalized Care

Remote and Personalized Care


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Avia Summary

Remote and Personalized Care is a solution provided by Validic, Inc. which was founded in 2010. It belongs to multiple categories of digital health solutions including Home Health and Remote Monitoring (RPM).
It has 13 verified clients.
Remote and Personalized Care integrates with major EMRs such as Epic, Cerner, and NextGen.
Some other resource(s) that may be helpful in learning about Remote and Personalized Care include: Q&A with Drew Schiller of Validic: Helping providers offer remote care at a population scale and Top Remote Patient Monitoring Companies Report


Use the device you want for any condition

Leveraging our health IoT platform and access to secure data from 540+ personal health devices, our remote monitoring application doesn’t lock patients and providers into a single device vendor or a few select brands. It offers maximum device flexibility to support remote care for chronic and post-acute conditions. From diabetes and hypertension to COPD and beyond, Validic® Impact remote monitoring manages multiple chronic care programs, concurrently or asynchronously, regardless of condition or population size.

Scale across conditions, populations

Organizations of all sizes can create and scale remote monitoring programs and offer meaningful, continuous and personalized care, across populations and chronic conditions. Standalone, disease-specific platforms are not necessary or economical. Organizations are not locked into a single vendor for every chronic condition or the need to budget multiple implementation and service integrations.

Improve operational efficiency with true integration

Many health IT vendors claim to “integrate” into the clinical workflow, but what they really do is “interface.” Our solution integrates directly into the clinical workflow, with standardized integrations through the Epic Connection Hub and Cerner Millennium®. Clinicians can enroll and monitor patients in an RPM program directly from their chart, launch our application from In-Basket messages, and streamline workflow by eliminating unnecessary clicks, toggles and uploads. 

Ease the burden on clinicians

Because we know healthcare providers’ time is better spent with patients and not on administration, we designed our remote monitoring application to fit seamlessly into the systems they already know and use. Organizations don’t need to hire additional staff or allocate extra resources to RPM programs. Clinicians can view and manage critical data and notifications within the clinical workflow and view historical trends directly in the patient’s health record. They don’t need to be data scientists and will notice a reduction in redundant and inefficient manual tasks, ensuring they spend more time on what matters most - direct patient care.

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Product capabilities

Data Collection

Validic's remote care application supports more than 100 devices to allow patients to share biometric data from outside the hospital or clinic. It is extended to patients in two ways. First, it allows for a BYOD smartphone offering, where the patient can download our HealthBridge™ app and complete enrollment and device pairing on their personal device. Peripheral devices such as scales and blood pressure cuffs are provided by their care team or purchased by the patient online or in stores. The application also allows for the shipping of a pre-configured, locked-down tablet (kit), where all peripherals can be pre-paired and it "just works" out of the box. Whether provisioned from the BYOD or "kit-based" model, the data seamlessly flow from the patient's device and into the RPM program, where it is evaluated against programmed rules, is able to escalate alerts directly to providers or nursing queues, and is viewable and actionable within the EHR.

What is data collection?
The ability for individuals to use digital technology to share biometric and other health data in real-time from outside a hospital or clinic with their care team as a part of an ongoing provider-directed program of care
EHR integration

Acute care EMR, Ambulatory EMR, Ancillary EMR, Pop health platform, Home health, Behavioral health
Recommended, but not required
Epic, Cerner, NextGen
Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)
Use cases and differentiators

  • Remote monitoring for acute episodes and transitions of care
  • Personalized care for chronic condition management, including but not limited to: hypertension, heart failure, diabetes, gestational diabetes, chronic obstructive pulmonary disease, preeclampsia, asthma, kidney disease.
  • Personalized care programs for managing well populations


Validic saw that many healthcare providers and payers struggled to manage data provided by aggregation platforms, so we built an entire operating system around our award-winning healthcare IoT platform. Impact prevents the need for numerous vendor relationships, buying cycles, implementations, or one-off workarounds to get patient-generated data operationalized in the clinical workflow. With Impact, organizations can move beyond one-off, disease-specific platform purchases. Instead, Validic Impact enables providers to scale implementations of disease management programs across disease states. Organizations are, therefore, not locked into a single vendor or the need to budget for multiple implementations and service integrations.

Validic takes a platform-first approach to remote patient monitoring, setting it apart from condition-specific solutions and delivering programs at scale. We power the largest centralized RPM program in the nation, with more than 250,000 patients enrolled to date. Validic offers access to the widest range of devices and data sources, providing connections to more than 530 devices. Enabling remote monitoring capabilities within existing clinical systems and workflows, our remote monitoring solution enhances rather than detracts from substantial investments made in enterprise-wide solutions like the EHR. Administrators and physicians can configure the program the way they want, setting up personalized patient experiences and notifications to fit their preference. Our solution supports a bring-your-own-device model and a fully curated, ready-to-use kit mailed to the patient.

Company information

Founded in 2010

18.4M total equity funding



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Validic Marketing Video - Digital Health Awards 2023.mp4


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2 reviews




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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
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Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

May 23, 2023


May 23, 2023

Customer service is second to none

I intentionally rated the features this way so I could call out the superior Customer Support I get from Validic.  

As a Product Manager leading a large, national remote patient monitoring program, timeliness on support queries is critical. Knowing ticket statues, data queries, release notes, etc. is mission critical to my roadmap and planning expansions to the program.

The customer service I receive is second to none - from my dedicated Client Services Manager down to frequent and informative Support ticket responses from the support staff! Kudos to you all for the support and assistance!

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A verified End user working with Remote and Personalized Care from a extra large-sized, AMC, ACO hospital.


May 23, 2023


May 23, 2023

Improve quality of care for our 12.6 million members

"Validic has been and continues to be an important part of Kaiser Permanente's efforts to improve quality of care for our 12.6 million members in a way that is more convenient, accessible, and affordable" 

Source: https://www.prnewswire.com/news-releases/validic-inc-raises-12-million-in-its-latest-funding-round-301676354.html

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Chris Stenzel

Executive managing director, Investor working with Remote and Personalized Care at Kaiser Permanente



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