Top 10 Perfect Medical Interviewer™ Alternatives & Competitors

Rhinogram’s proven digital communication strategy provides solutions that empower patients and staff with a complete and compliant digital patient journey.

Optimize care and communication with patients and full care and administrative teams securely and effectively in one HIPAA-compliant platform that elevates care, patient compliance, and profitability. Streamline and liberate clinical and administrative teams across your organization and increase the quality of care your facility provides, all while increasing billable services, and providing better care to patients through better connections.

• Receive patient-initiated direct SMS/MMS text messages via your existing system phone number.
• Respond to 6-10 patients via the Rhinogram platform in the time it typically takes to respond to the needs of one patient via phone cal. 
• Automate and expedite the patient intake process and consent with RhinoForms that patients can complete from their phones with as little as one bar of cellular service, or through an in-office ipad.
• Automatically send patients payment link to click to pay their bill for faster processing.    

AdviNOW's Digital Front Door provides a better user experience for patients and administrators with more efficient scheduling capabilities, data entry assist, insurance validation, and much more:

• AI dynamic scheduling (queue-based or time-based)
•  Complex scheduling rules (location, provider, visit type, insurance, specialty etc.)
• Appointment Reminders
• 2-Way Patient Communication 
• Configurable Workflow and Fields 
• Full EMR Integration (EPIC, ECW, Athena, etc.)
• Existing Patient data pre-populated
• Image Capture (license, insurance, etc)
• Remote Check-in
• Document signature (HIPAA, release forms, etc.)
• White Label

Infermedica's Medical Guidance Platform is a set of intelligent healthcare technologies that enables symptoms assessment and digital triage, and supports communication between physicians and patients.

At the core of Infermedica’s technologies are its Medical Knowledge Base, Inference Engine and API gateway.

Infermedica’s platform can be used by healthcare providers, insurers, telemedicine companies, employers, and governments to minimize inappropriate use of medical services, improve patient navigation, and user satisfaction. 

Symptom checking, intake and follow-up features provided by Infermedica’s platform can be freely implemented on webpages, mobile apps, patient portals, chatbots, voicebots, call centers, and others. It is possible through flexible API, and our ready-to-use solutions.

Fabric's In-Person Care Suite improves the experiences of both patients and providers by eliminating duplicate tasks, reducing nurse documentation time, and actively engaging and informing patients throughout their visits. Fabric offers Care Guides for patients to reduce no-shows, cancellations, and to fill unused visit blocks, and improves clinical efficiency. 

Patient Guides:

• Streamlines the experiences of patients and providers through real-time updates and reduced documentation time
• Guides and informs patients throughout their visit
• Reduces nurse documentation time
• Collects patient data while patients wait
• Connects patients with Primary Care Providers (PCPs) prior to discharge
• Expedites the ER and urgent visit process
• Provides patients with visibility into visit progress
• Enables convenient scheduling for follow-up appointments

Perioperative Guides

• Enhances the surgery experience by delivering timely information and outlining next steps to patients
• Offers a comprehensive overview of the surgery journey
• Provides next steps, including patient education, preoperative triage, checklists, etc.
• Answers frequently asked questions 
• Sends automated time-release reminders to help patients stay on track
• Shares surgery-related information with family and friends
• Automates pre-surgery triage to assess surgical risk, improving preoperative preparation and enhancing patient safety

Streamline patient intake and free up staff bandwidth with the remote pre-visit patient intake solution that captures demographics, clinicals, consent forms, insurance card images, payments and more—before your patients even set foot in your office.

As part of Kyruus Connect, Check-In captures key information before the visit and automatically syncs with your EHR. Through text and email alerts, patients can provide insurance information, complete health risk assessments, and pay co-pays or outstanding balances, all without requiring an app download or login.

GlobalMed is a prominent provider of telehealth solutions, known for its comprehensive and integrated platform that enhances patient care and resource management. GlobalMed’s technology is utilized globally, supporting a wide range of telehealth applications and enabling millions of virtual consultations. Our secure, integrated software and hardware solutions are aimed at supporting advanced clinical decision-making and improving patient outcomes.

Say goodbye to endless voicemails, mountains of messages, and phone tag that won’t quit. Navigator is here to interface with patients like a new virtual customer service agent, capable of seamlessly handling patient requests across phone, SMS, and chatbot interactions. Save staff time by offering natural, conversational AI interactions that address simple patient needs. No more tedious repetition of requests and context with each handover; Navigator remembers previous interactions and carries them across channels. Patients can manage appointments, request refills, and more – saving valuable time for clinical workflows.

Clearstep's Smart Access Suite offers advanced AI-powered agents via chat + voice for symptom checking, triage, and care navigation. This comprehensive suite empowers healthcare providers to optimize patient access, reduce unnecessary care utilization, and automate intake/patient inquiry workflows. 

Key Features:

• AI-powered chat/voice agents experience comprehensive symptom(s) analysis
• Clinically validated triage algorithms based on Schmitt protocols
• Personalized care routing to appropriate resources (ER, urgent care, primary care, specialty care, virtual visits, self-care)
• White-labeled and customizable to match your organization's brand, care options, and workflows
• Plus & play integrations with most EMRs, CRMs, and scheduling systems

Clearstep's Smart Access Suite is the most prevalently adopted AI self-triage solution among U.S. health systems. It offers a powerful combination of clinical expertise and hybrid AI technology. Visit us at www.clearstep.health to see the Smart Access Suite agents in action.

Andor Health was born over 4 years ago with a single mission; to fundamentally change the way in which care teams, patients, and families connect and collaborate. By harnessing the latest innovations in OpenAI/GPT models, our cloud-based platform unlocks data stored in source systems - such as electronic medical records - to deliver real-time actionable intelligence to care teams within ubiquitous virtual collaboration platforms like Zoom. By perfecting communication workflows, our platform accelerates time to treatment, decreases clinician burnout, and drives better patient outcomes.  

Healthcare institutions and providers use ThinkAndor® to enable providers to configure patient and clinician interactions with ubiquitous team collaboration platforms. This eliminates the need to manage added applications. ThinkAndor® enables a frictionless virtual interaction allowing physicians and patients to communicate without being distracted by disjointed technologies during a virtual consultation. 

ThinkAndor is the only integrated virtual collaboration platform that can truly bring together all aspects of outpatient, inpatient, post-acute and at home virtual care collaboration through the 5 Pillars of Virtual Health: Virtual Visits, Virtual Hospital, Virtual Patient Monitoring & Care Management, Virtual Team Collaboration, and Virtual Community Collaboration. 

Features include:

• Virtual visits launched from the EHR
• Voice-to-text clinical notes
• Real-time alerts and notifications
• Secure collaboration channels
• ThinkAndor® AI Bot provides relevant content and clinical context to visits and care teams
• Device-agnostic virtual rounding, nursing, sitting and remote consults to power the virtual hospital
• Remote specialty consults such as Tele Stroke, Tele Psych, and Tele ICU
• Access to a virtual on-demand network
• Multi-room/patient virtual sitting for a variety of risk types
• Virtual nursing to address staffing shortages

In 2020, Microsoft M12 took an investment position in Andor Health and works very closely to optimize virtual interactions leveraging OpenAI and GPT. Since then, Andor Health has grown to serve over 70,000 providers and over 500 hospitals leveraging the Andor Health platform across the US, Canada, and UK. Orlando Health, Medical University of South Carolina, Tampa General Hospital, Yale New Haven, and the National Institutes of Health are among some of the most notable. You may find some of our most prestigious partners here, https://andorhealth.com/partners.html. 

Most Importantly, Black Book has ranked Andor Health as the #1 Virtual Care Collaboration Solution with the Highest Client Satisfaction in 2023! Black Book Market Research used 18 key performance areas of operational excellence to rank Virtual Care Solutions vendors, and recognized Andor Health as the Highest in Client Satisfaction.  More importantly, Black Book reached out to nearly 1000 provider organizations, hospitals, and health systems to perform this independent market evaluation with Andor Health taking  #1 in 13/18 key performance indicators across all 5 pillars of virtual health & collaboration! This success is a proven indicator of Andor Health’s focus to empower clinicians and care teams with distinct, AI-powered virtual collaboration experiences. 

Alelo’s Enskill platform uses conversational avatar technology to create Virtual Patient Navigators that listen to patient concerns, answer questions, and connect patients with educational and other resources. All recommendations are grounded in accredited content that is approved by the healthcare provider, eliminating the risk of hallucinations. Enskill uses generative AI to transform a healthcare organization’s existing content on the Web and YouTube into an interactive learning resource. Enskill develops a profile of each user (patient, caregiver, healthcare professional) and their situation, and uses it to personalize responses.

Enskill Virtual Patient Navigators improve the quality of patient and caregiver experiences. They support users with low health literacy. Resource Navigators can promote treatment compliance and improve health outcomes. They promote patient engagement, develop self-efficacy, and lessen anxiety and stress. Enskill Virtual Patient Navigators align well with telehealth initiatives.

Enskill also provides simulated patients and caregivers that train healthcare workers (e.g., patient navigators, community health workers) in patient support skills, and helps them keep abreast of new developments in treatment. Trainees develop skills much faster and are able to apply them immediately in a clinical setting.

Alelo combines the latest in AI technology with research in human learning to help healthcare providers improve the patient experience and transform training and education. Alelo was a Finalist in the XPRIZE Rapid Reskilling competition, in which it rapidly trained community health workers and placed them with healthcare providers. Over 500,000 people have learned new skills with Alelo products.