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Teleport

Overview


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Avia Summary

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Teleport is a solution provided by Janus Health. It belongs to the digital health solution Revenue Cycle Management (RCM).
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Teleport integrates with major EMRs such as Epic.
DESCRIPTION

Teleport for Claims accelerates AR workflows by automating access to payer portals directly from the EHR. With a single click, staff can land on the exact claim detail they need—saving up to 90 seconds per lookup, reducing manual effort, and freeing capacity for higher-value work. Teleport goes beyond faster navigation by giving teams access to more complex claims. 

Whether retrieving claim status from portals that require PII credentials, digging deeper into denial or pending details not captured in claim status messages, submitting additional documentation through payer workflows, or checking on crossover claims, Teleport ensures staff can quickly access the information they need to resolve claims and move work forward. 

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Product capabilities

Compliance and Security

HIPAA SOC 2 Type 2

AVIA GUIDE
What is compliance and security?
Ensures adherence to healthcare regulations (e.g., HIPAA, HITECH) Provides robust data security measures to protect sensitive financial information Offers audit trails and reporting for compliance monitoring Example: An RCM system with built-in compliance checks that flag potential regulatory issues before claims are submitted.
EHR integration

Acute care EMR
None provided
Epic
None provided
Use cases and differentiators

Automated Portal Navigation

Teleport automates logging into and navigating payer portals to locate specific claims, submit documentation, and perform routine tasks. Staff launch Teleport directly from their EHR and are taken instantly to the correct claim page—logged in and ready for action. This eliminates dozens of clicks per claim and saves valuable time each day.

Streamlined Claim and Authorization Follow-Up

Revenue cycle teams often spend hours each day tracking down claim details, uploading documentation, or appealing denials. With Teleport, those processes are simplified and accelerated. Users can retrieve and act on claim information without leaving their workflow, improving speed and accuracy while reducing the friction of working across multiple systems.

Workforce Efficiency and Capacity Creation

By removing manual steps from everyday claim management, Teleport gives back hours of productive time to revenue teams. Staff who once spent their day performing repetitive navigation tasks can now work more accounts, handle exceptions, and focus on activities that directly impact cash flow and patient satisfaction.

Seamless Integration with Epic and Existing Workflows Teleport is designed to work within existing EHR and RCM environments. Health systems using Epic have been able to deploy Teleport in as little as 30 days, seeing immediate benefits with no major process changes or disruption to daily operations. This seamless integration drives rapid adoption and user satisfaction.

Medical billing / AR specialist

Teleport makes it easier to perform follow-up tasks outside the EHR in payer portals.

Teleport is unmatched by competitor solutions, saving 60–90 seconds per claim with just a click from the EMR.

Company information

Media


Images

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Videos

Janus Health Teleport.mp4
Downloads

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Janus-Health_Carle-Case-Study_Teleport.pdf
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Janus Health_Dayton Children's Case Study
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Janus Health_Memorial Case Study.pdf
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Janus Health_California Case Study.pdf
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Janus Health_Memorial Case Study.pdf

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Reviewer’s Org EMR compatibility

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  • AMC
  • Pediatric Facilities
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  • Used by Safety Net organizations

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